Blindzonline Reviews 

1,738
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, noting they look beautiful and fit perfectly. The ordering process is described as simple and straightforward, with many appreciating the quick arrival of samples. Reviewers frequently highlight the fast delivery times, often receiving their orders within a few days, and commend the impressive customer service. However, some people mentioned issues with delivery, including delays or problems with the delivery company not meeting stated times. A few other people also felt that products occasionally arrived with minor flaws or damage, such as marks, chips, or slight damage to valances.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and craftsmanship of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the good quality material... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process straightforward and... See more

Service

People report positive experiences with service, with many reviewers expressing their satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,738)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The blinds arrived and were exactly as…

The blinds arrived and were exactly as described. The only issue we had was that the ‘header’ was cut the same size as the blinds and needed cutting because 3mm was needed each side of the blind for the fittings to be screwed to the wall

September 11, 2024
Rated 5 out of 5 stars

Easy to order samples

Easy to order samples. Received very quick. Placed my order for 4 vertical blind slats. Received them with in 5 days. Easy to hang very pleased with price and quality. Will order again

September 3, 2024
Rated 2 out of 5 stars

Product was ok but main reason I bought…

Product was ok but main reason I bought the product from this company (via ba shopping portal) was for the Avios bonus they advertised. Waited over 5 months for the Avios to be credited only to have them taken away by them for no reason afterwards.
Maybe you shouldn’t advertise your products through Avios redemption sites if you don’t provide the customers with what you advertise. Absolute scam

September 20, 2024
Unprompted review
Blindzonline logo

Reply from Blindzonline

Thank you for bringing this to our attention. We are glad that you were happy with our blinds, but we are sorry to hear that a third-party has let you down. We have no control over this, but we will take it up with them to find out what happened. Thank you for shopping with Blindz Online.

Rated 5 out of 5 stars

Fantastic communication

Great company to deal with. Blinds are excellent quality, we tried one colour which didn’t suit. Ordered another colour and it’s spot on, we’ll now order for the rest of the house, confident in the product and service.

September 12, 2024
Rated 1 out of 5 stars

The quality of the fabric was very…

The quality of the fabric was very poor. I ordered black and it had pin holes all over the surface. When i complained i was told as it was not a blackout blind this was part of the weaving when the blind was made. It was not the product i expected and would advise people to use another company for a quality product

September 11, 2024
Rated 5 out of 5 stars

Excellent!

Really pleased with our new motorised blinds. Advisors were so helpful too. Would definitely recommend.

September 4, 2024
Rated 4 out of 5 stars

Blinds

Blinds are great, exactly what we wanted. Incorrect headrail sent for one of our 3 blinds ordered
and correct headrail sent very promptly.

September 3, 2024
Rated 5 out of 5 stars

After failing to get the correct…

After failing to get the correct bracket covers from the suppliers of our kitchen blind despite numerous attempts we found exactly the right bracket covers at blindzonline, ordered them, and they arrived quickly afterwards. What more could we want.

August 12, 2024
Rated 5 out of 5 stars

Great all round

Delivered on stated day, blinds are perfect size as ordered, blackout feature better than expected. Definitely use again.

August 20, 2024
Rated 5 out of 5 stars

Shopped around and came across this…

Shopped around and came across this company seemed to be alot cheaper than most asked for some samples which I received quickly, placed my order and received my replacement slats quickly and efficiently, really pleased with my purchase and the blinds look fab.

August 7, 2024
Rated 5 out of 5 stars

It was so easy to order and the price I…

It was so easy to order and the price I found very good they came within the expected time and the quality is very good and to come with the weights and chain brilliant I will be ordering again and have recommended your company to my friends and family thank you so very much Blindzonline one very happy customer 😊😊😊

July 31, 2024

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