I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more
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Review summary
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Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more
We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more
I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I the... See more
Company details
Written by the company
Made-to-measure blinds - ordered online and delivered directly to your home.
Contact info
124 City Road, London, EC1V 2NX, London, United Kingdom
- 0330 094 7667
- sales@blindzonline.co.uk
- blindzonline.co.uk
4.8
Excellent
2K reviews
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Hasn’t replied to negative reviews
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1st class service
Very quick turnaround from point of order to delivery. Good quality replacement slats, exactly what I was looking for. Finishes off my newly decorated conservatory a treat.
September 20, 2024
They made them 5cms short and suggested…
They made them 5cms short and suggested that a fabric tape measure could have stretched by 5cms! It gave me a laugh on a Monday morning.They replaced them in the right length without charge.
September 18, 2024
Reply from Blindzonline
Hi Pamela,
Thank you for your feedback. We are sorry to hear that the initial product did not meet your expectations.
We would like to clarify that our website clearly advises using a metal tape measure, as fabric tape measures can stretch and cause inaccuracies. However, we were happy to replace your order free of charge with the correct length, in line with our commitment to customer satisfaction.
We strive to provide the best possible service, and we're glad we could resolve the issue promptly.
Please do not hesitate to reach out if there’s anything further we can assist you with.
The BlindzOnline team
Fantastic service from the team.
The team at Blindzonline are always so helpful right throughout the process. They helped us with choosing the correct material and measuring so we got the correct length. We have ordered several sets of blinds and replacement slats from them, great service everytime.
September 26, 2024
Very pleased with the quality of both…
Very pleased with the quality of both the service and the product.
September 24, 2024
Used this company twice now
Used this company twice now. Easy to order online, got excatly what I ordered and paid for and delivery fast and on time. I will be ordering again when the rest of my home is finished. Thank you
September 26, 2024
New roller blinds
Absolutely fantastic , Ordered my blinds on a Sunday and all five blinds arrived on the Thursday after. Very good quality, we are working the way round the house replacing old blinds for new one’s so will definitely be using you again .
September 25, 2024
Missed informed.
We had an order for replacement slats from the company. We had ordered previously and was happy with the purchase. This time we have order blackout slats. Unfortunately when the blinds arrived, we were suprised to see that the other side of the slats are white. I have double checked the website, pictures provided on the website and the order to see if we have missed this information but no. There is no mention that the blackouts blinds are white on one side. I contacted customer services and was told that all blackouts slats are like that and I cant replace them or get a refund. I am afraid I do not work for the blinds company and I don't know that. Also, some.of the blinds were not equal in length, I was offered to have the different lengthed slats replaced but can't see the point as the £200 blinds that we have purchased are noe going in the bin. Definitely would not recommend!
October 2, 2024
Unprompted review
The blinds arrived and were exactly as…
The blinds arrived and were exactly as described. The only issue we had was that the ‘header’ was cut the same size as the blinds and needed cutting because 3mm was needed each side of the blind for the fittings to be screwed to the wall
September 11, 2024
Easy to order samples
Easy to order samples. Received very quick. Placed my order for 4 vertical blind slats. Received them with in 5 days. Easy to hang very pleased with price and quality. Will order again
September 3, 2024
Product was ok but main reason I bought…
Product was ok but main reason I bought the product from this company (via ba shopping portal) was for the Avios bonus they advertised. Waited over 5 months for the Avios to be credited only to have them taken away by them for no reason afterwards.
Maybe you shouldn’t advertise your products through Avios redemption sites if you don’t provide the customers with what you advertise. Absolute scam
September 20, 2024
Unprompted review
Reply from Blindzonline
Thank you for bringing this to our attention. We are glad that you were happy with our blinds, but we are sorry to hear that a third-party has let you down. We have no control over this, but we will take it up with them to find out what happened. Thank you for shopping with Blindz Online.
Fantastic communication
Great company to deal with. Blinds are excellent quality, we tried one colour which didn’t suit. Ordered another colour and it’s spot on, we’ll now order for the rest of the house, confident in the product and service.
September 12, 2024
The quality of the fabric was very…
The quality of the fabric was very poor. I ordered black and it had pin holes all over the surface. When i complained i was told as it was not a blackout blind this was part of the weaving when the blind was made. It was not the product i expected and would advise people to use another company for a quality product
September 11, 2024
Easy ordering process and great…
Easy ordering process and great customer service. Prompt delivery and the quality of the blind is superb. 2nd blind I have ordered from here and will definitely be a returning customer.
September 9, 2024
Excellent!
Really pleased with our new motorised blinds. Advisors were so helpful too. Would definitely recommend.
September 4, 2024
Blinds
Blinds are great, exactly what we wanted. Incorrect headrail sent for one of our 3 blinds ordered
and correct headrail sent very promptly.
September 3, 2024
Great product and fast dispatch
Great product and fast dispatch and delivery.
Made a mistake myself in not ordering the right product but happy enough with what I got. Should have read the description
September 2, 2024
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