Blindzonline Reviews 1,728

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product quality, noting that items are well-made and look great once installed. The ordering process is frequently described as simple and straightforward, with many appreciating the ease of selecting and purchasing items. Reviewers also highlight the exceptional service, mentioning helpful staff and efficient communication from ordering samples to receiving the final product. The delivery service is consistently praised for its speed, with many customers receiving their orders quickly, often within a few days. However, some customers also noted occasional issues with delivery companies not adhering to stated delivery days or leaving parcels unattended. A few other people also felt that some products arrived with minor damage, such as chips or broken weights, though replacements were often provided quickly.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality, good value,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers consistently express satisfaction with the quality of the products, frequently describing them as... See more

Order

Users describe positive interactions with order, finding the ordering process straightforward, easy, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more

Rated 5 out of 5 stars

I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I the... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never will use this company again order…

Never will use this company again order 3 blinds
With the correct sizes all came to small try to have them corrected but staff are rude told me it is what I ordered and won't be getting my money back or a replacement so overall poor company to shop with

November 15, 2024
Rated 5 out of 5 stars

Great Company

Great Company. Very Happy Great Service. This is our second order from this company and we are really happy better then the other company the blinds didn’t last long.

October 28, 2024
Rated 5 out of 5 stars

Easy quick

Kept me informed delivered on time although delivery company delivered to wrong address. Pleased withnblinds

October 17, 2024
Rated 5 out of 5 stars

Second time we have ordered replacement…

Second time we have ordered replacement blinds for our house. The service is second to none. The first time we put the wrong measurements (mm rather than cm) and the company checked before sending. Totally professional. Excellent quality, quick despatch and look amazing. Thank you. Would not hesitate to recommend.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fast to respond

Fast to respond. Excellent pricing about two thirds of the other quotes. Let’s see how the fitting goes

October 10, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look