Blindzonline Reviews 1,724

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product quality, often describing items as well-made and beautiful. Many people highlight the ease of the ordering process and the swift delivery service, with samples and final products arriving quickly. Reviewers frequently commend the helpfulness of the staff and the overall excellent service received. However, some customers noted minor issues such as slight damage to a valance, a few marks on a top slat, or broken weights during transit, though these were often resolved or compensated for.

What people talk about most

Product

Customers had positive experiences with product, praising the quality and appearance of the blinds. Many... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and quick delivery times, with... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Order

Clients share positive opinions on order. Many customers found the ordering process straightforward, easy,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more

Rated 5 out of 5 stars

Very helpful staff even when I put the wrong size in realised and rang them and they changed the sizes was also delivered within a couple of days highly recommemd


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Do not purchase the motorised blinds…

Do not purchase the motorised blinds from this company. 148 quid on one blind that doesn't connect to the remote. The app doesn't work either as it's for older versions of android. The instructions do not state anything about using the remote which makes sense as you would just presume the remote works with blind.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Top rail replacement for a vertical blind

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside with bubble wrap. I can now appreciate the post and packing cost. The rail fitted perfectly and only took 20 minutes to fit including fitting the existing fabric louvres. I would definitely use this company again should I need to.

December 16, 2025
Rated 5 out of 5 stars

Replacement blinds

The sample blinds were sent very promptly. We ordered a set of replacement vertical blinds for the garden room. Excellent quality and service. Would definitely recommend to my family and friends.

December 4, 2025
Rated 5 out of 5 stars

Flawless. A very happy customer, thank you

ordering was straightforward. blind arrived and was exactly as ordered. was made and delivered quite quickly, given that it was xmas period. I bought one previously from this company and was very happy with that one too. So, i will be using them again.

December 16, 2025
Rated 5 out of 5 stars

Very impressed with the blinds

Very impressed with the blinds, they are beautifully made.
Also a huge thanks to staff for noticing a mistake i made and reached out to me to change the colour of the tapes which I had made a mistake on order. I would 100% use this company again. Ive had so many compliments on my blinds. Im Over the moon.
Thankyou

October 30, 2025
Rated 5 out of 5 stars

Fantastic blinds

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they look great!

This is my second time buying from this company and their product and customer services knock the bigger companies into a cocked hat!

November 11, 2025

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