BloomLocal Reviews 631

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Chose Bloom Local to deliver to my daughter-in-law in Milton Keynes having read the reviews of some of the local florists, which weren't encouraging. Pleased I did - the flowers arrived early a.m. on... See more

Rated 4 out of 5 stars

I ordered a beautiful bouquet to be delivered the same afternoon. This was done as ordered and my friend commented on how beautiful the flowers were. However the card was written from Tim and PAT when... See more

Rated 5 out of 5 stars

everything about this experience was great from the website to ease of ordering delivered on time and an impressive display highest quality. These people are so good they make me want to order more fl... See more

Rated 3 out of 5 stars

Order process was fine but flowers looked basic and plain compared to the picture online. No ribbons or gift paper like the image shown and the nice gift boxed chocolates turned up as a simple box of... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Florist
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Hello there and welcome to our page! We are Bloomlocal, a network of local florists located in towns and cities across the nation, and we are committed to providing the freshest flowers and eco-friendly flower delivery in the UK. We know the big moments in life, both happy and sad, can sneak up on us so we offer both same day and next day delivery and have hand tied bouquets and floral arrangements to suit all occasions and budgets. The rise of flower warehouses and machine cut flowers has taken the artistry out of floristry, and takes a heavy environmental toll. So we have teamed up with local florists in the UK to provide fresh, hand tied flowers that come directly from your local flower shop. Our same day flowers are delivered in water to ensure your hand tied flowers arrive as fresh as when they were cut by your local florists. By supporting local businesses we can reduce the environmental impact of flower delivery in the UK and promote British flowers.


Contact info

4.1

Great

TrustScore 4 out of 5

631 reviews

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Rated 1 out of 5 stars

Poor service

Ordered flowers for a family members birthday. Received a call to ask for address clarification so gave a detailed explanation of how to find the property. Despite paying the special delivery date fee and the company being 5 miles from the delivery address flowers were not delivered. No call to ask for help to find the property not a word to say they hadn’t been delivered on time. Then called the following day as if nothing was wrong to say the delivery had been completed. Terrible lack of communication and more importantly missed the birthday occasion they were ordered for. No offer or a partial refund or credit note. Won’t be using again.

September 23, 2022
BloomLocal logo

Reply from BloomLocal

Hello and thankyou for reaching out to us today and providing your feedback. Its seems that some mistakes were made and we are inestigating what happened with your order. I will be reaching out personaly to you and hope to be able to make amends.

Rated 5 out of 5 stars

Perfect

I wanted to send flowers urgently on the same say. I ordered about 8am
and by 11 they were delivered. Good website showing options of what’s available same day or next day

September 27, 2022
Rated 3 out of 5 stars

Items not as shown

Order process was fine but flowers looked basic and plain compared to the picture online. No ribbons or gift paper like the image shown and the nice gift boxed chocolates turned up as a simple box of roses. Paid £71 could of got the same down the supermarket for £20. Put off from ordering online in the future.

September 23, 2022
Rated 5 out of 5 stars

Don't go elsewhere

As always, the best quality flowers, good communication when delivery is part of the service, prompt deliveries, the product and service is impeccable, but the customer service when going in store is even better.
Thank you.

September 26, 2022
Rated 1 out of 5 stars

Awful

Flowers were late, extra paid for same day delivery, florist said they had been delivered and then back tracked as apparently couldn’t find my house. Customer service was good but will never use again

September 23, 2022
BloomLocal logo

Reply from BloomLocal

Hello,

Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.
We will be attempting to contact you soon. Until then, please accept my most sincere apology.

Sincerely,
The Bloom Local Team

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