BloomLocal Reviews 631

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Chose Bloom Local to deliver to my daughter-in-law in Milton Keynes having read the reviews of some of the local florists, which weren't encouraging. Pleased I did - the flowers arrived early a.m. on... See more

Rated 4 out of 5 stars

I ordered a beautiful bouquet to be delivered the same afternoon. This was done as ordered and my friend commented on how beautiful the flowers were. However the card was written from Tim and PAT when... See more

Rated 5 out of 5 stars

everything about this experience was great from the website to ease of ordering delivered on time and an impressive display highest quality. These people are so good they make me want to order more fl... See more

Rated 3 out of 5 stars

Order process was fine but flowers looked basic and plain compared to the picture online. No ribbons or gift paper like the image shown and the nice gift boxed chocolates turned up as a simple box of... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Florist
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Hello there and welcome to our page! We are Bloomlocal, a network of local florists located in towns and cities across the nation, and we are committed to providing the freshest flowers and eco-friendly flower delivery in the UK. We know the big moments in life, both happy and sad, can sneak up on us so we offer both same day and next day delivery and have hand tied bouquets and floral arrangements to suit all occasions and budgets. The rise of flower warehouses and machine cut flowers has taken the artistry out of floristry, and takes a heavy environmental toll. So we have teamed up with local florists in the UK to provide fresh, hand tied flowers that come directly from your local flower shop. Our same day flowers are delivered in water to ensure your hand tied flowers arrive as fresh as when they were cut by your local florists. By supporting local businesses we can reduce the environmental impact of flower delivery in the UK and promote British flowers.


Contact info

4.1

Great

TrustScore 4 out of 5

631 reviews

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Rated 1 out of 5 stars

Order not complete & flowers not fresh

The order came without the vase that was paid for. Petals falling off the arrangement the following day. Flower arrangement did not have the volume as expected (Tesco flowers twice the size, fresher, and 1/3rd of the price) Customer service appalling, calls not answered, phone message comes across as avoidance and no response from emails after 6 weeks looking for service . Totally disgusted

May 10, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from here

Do not order from here. Flowers did not arrive on time/at all. Was told I would get a refund, which has still not been received! You can also then not get hold on anybody!

May 16, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t order from the US version of…

Don’t order from the US version of Bloom Local - I ordered flowers over a week ago and so sign of them being delivered. The email addresses bounces back and messages on social media are being ignored. I spent over $50 on what must be a scam.

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful experience

Pre ordered a Mother’s Day bouquet in February,on the 17th march the day before delivery, they emailed to say they couldn’t deliver as they had no stock left! As my mother lives 3 hours drive away,I was left to try to find an alternative gift for her to be delivered. Two weeks later I still haven’t received my refund of over £50. When you try to call it says lines are busy and to email. When I did get through, the answer was a refund had been done on the 17th and to contact the bank, when I asked for proof, a receipt was sent with todays date on it. Wouldn’t ever use or recommend to anyone.

March 31, 2023
Unprompted review
Rated 1 out of 5 stars

You don't get what they advertise

Please avoid what they advertise and what you get is poles apart. I ordered mixed pastel roses for £66 including delivery, what my wife got was 3 roses which was all the same colour and the rest was not roses, on speaking to the company who delivered the flowers they where told to spend £39 inc delivery and if you don't have the roses it does not mater, but both of florists use the same images to advertise what you are ordering.
I would strongly recommend not to use BLOOM LOCAL

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Dreadful company
Did not fulfill the order on a sombre occasion and did not contact me to advise that this has happened. The first I knew of it was a bank card refund 10 days later.
In response to your reply.

Firstly I was lied to and told that the florist didn’t deliver to that address ( even though your order process accepted the postcode) and secondly you offered me a discount of 30% to place an order again which seemed pointless as according to yourselves you don’t deliver there even though your website says you do

February 11, 2023
Unprompted review
BloomLocal logo

Reply from BloomLocal

Hello and may I offer our apologies, a notification was sent but a clerical error directed it to the wrong email address, normally we aim to notify ASAP if a delivery cannot be made. In this case this didn't happen and we do apologize for any emotional stress this caused.

Rated 1 out of 5 stars

PLEASE use independent Florist shops

PLEASE use independent Florist shops - google them and phone direct. We have never signed up to this relay company and yet they keep sending orders through unbidden - (with you personal names, address and contacts for both customer and recipient - a clear breach of the Data Protection Act 2018). They charged the customer £69.98 and were willing to send us, the florist, a mere £44. Use independents and you will get what you actually pay for.

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

Worst flowers delivery experience I’ve…

Worst flowers delivery experience I’ve ever had they were not the expensive flowers I ordered but some rubbish looking ones instead DO NOT USE THIS COMPANY !!!

December 13, 2022
Unprompted review
BloomLocal logo

Reply from BloomLocal

Hello,

Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.
Please accept my most sincere apology.

Sincerely,
The Bloom Local Team

Rated 5 out of 5 stars

Great Flowers!

Easy ordering from website.
Good range of flowers to choose from. Delivery was on time and flowers were lovely and a reasonable price. Would definitely use again 😃

November 8, 2022
Rated 5 out of 5 stars

Fantastic quick service.

Fantastic quick service.
Didn't realise you could book online in the morning and they are delivered before 5pm that day
Amazing, especially when you forget someone's birthday.
Highly recommended

November 3, 2022

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