Bluebell Arboretum & Nursery Reviews 38

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely fantastic service. I don't usually buy plants online but was after a hydrangea paniculata pinky winky which I couldn't find locally. Decent price and received in a few days. Well packaged a... See more

Rated 4 out of 5 stars

First time that I have ordered trees from Bluebell and I received very good service overall. Product received very promptly, very well packaged and very good quality product, that has been well car... See more

Rated 5 out of 5 stars

I was worried about buying online but fear not this has been the best online experience ever. I missed a call and was left a lovely voicemail,explaining the size, condition,care and when my order... See more

Rated 5 out of 5 stars

Very good. I bought two Ilex x Meserveae and they arrived in excellent condition. The package was delivered upside down on a hot day so, before opening it, I was expecting to find battered plants, b... See more

Company details

  1. Garden Center

Written by the company

BlueBell Nursery, an award-winning, family run, mail order and retail garden tree nursery, specialise in trees, shrubs, climbers and many rare species and cultivators in stock


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Brilliant!

Ordered a weigela coraeensis, the delivery was quick and it was packaged expertly and with care. The shrub itself is a great size for the price and it is very healthy looking. Thank you very much!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service & quality for mail order to Scotland

I'm in Scotland and ordered 2 Cotinus Coggygria 'Golden Spirit' shrubs (3L) that are difficult to source locally. The price was good, the shrubs were very well packed and were of excellent tip top quality, Delivery was prompt by DHL and everything went swimmingly well so I'm absolutely delighted and would definitely use Bluebell again.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. Excellent quality plants and brilliant communication, far beyond the level you'd expect. Very well packed and swiftly delivered too. Wonderful. thank you.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very good. I bought two Ilex x Meserveae and they arrived in excellent condition. The package was delivered upside down on a hot day so, before opening it, I was expecting to find battered plants, broken branches and soil everywhere, but I was very pleasantly surprised: the plants had been packaged so well that it made no difference. Price is competitive and good value for money. The plants are bigger than expected and look healthy; they are better than an Ilex meserveae I bought last year from a more expensive and, reputably, upmarket supplier. Overall excellent. Next time I'm looking for a plant I'll definitely check first if they sell it.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a 3 litre Ilex Golden King…

I ordered a 3 litre Ilex 'Golden King' from them. The price was competitive and they were offering a larger size shrub than their competitors. The holly was in excellent condition and even had some berries. The ordering and delivery process was very quick and efficient. The packaging was sensible and first class. I would definitely use them again for shrubs, especially those which are sometimes harder to get hold of as more unusual.

February 24, 2024
Unprompted review
Rated 4 out of 5 stars

First time that I have ordered trees…

First time that I have ordered trees from Bluebell and I received very good service overall.
Product received very promptly, very well packaged and very good quality product, that has been well cared for.
I haven't given 5 star because I have not yet had cause to use their customer services as a follow up to an order but I would gladly have given 4.5 stars if that were possible
I think going forward I won't be ordering products from some of the online companies I have used in the past, I will be looking at Bluebell first for product.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional integrity.

A nursery of exceptional integrity and pride in their products. Reflected in the quality of the tree, its delivery and the customer care I received. I purchased a Cornus Miss Satomi online. Jason contacted me because he was not happy with the specimen. He offered to send a photo to help me decide if I wanted a refund to shop elsewhere, or delay shipment until its condition improved. He called me with updates and I am now
in possession of a tree that surpasses all my expectations. Very good value and I will definitely consult their website first when considering my next purchase. Definitely recommend this nursery.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

I bought from these guys in line and WOW the delivered Weeping Acer Ryunm was much larger than expected and delivered very well packaged and quickly. I would 100% recommend buying from here online if you cant get to them :)

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

You couldn't ask for a better service

I was worried about buying online but fear not this has been the best online experience ever.
I missed a call and was left a lovely voicemail,explaining the size, condition,care and when my order would be packaged and offered help at anytime. My beautiful mock oranges arrived today and they are amazing,so very well packaged as well
Pricing was better than most places and the quality and size is way better than I expected.
In memory of my grampy these will take pride of place in mine and nans gardens.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent tree online

Ordered a Himalayan Birch. Very good price and the tree was actually quite a bit taller than the advertised size so absolutely delighted. Packed well and delivered quickly.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Your plants will arrive in tip top condition.

Did not know what to expect ordering plants offline,
Do not worry Bluebell Arboretum are excellent in every aspect.
Healthy plant,well prepared very good communication and planting advice from the arboretum.
packaged using common sense.Fast delivery.
Would recommend all day long.
From a gardener

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy

I can only echo other reviews praising Bluebell Nursery! My acer arrived beautifully packaged, and just three days after ordering. Not only that, but the plant was larger than I expected - so I’m very happy. I would not hesitate to order again.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Yesterday I received a large order of…

Yesterday I received a large order of shrubs from Bluebell Nursery. I have been establishing a new garden over the last couple of years and I have made quite a few online orders of plants, shrubs and trees. My experience with Bluebell was exemplary: excellent communication and delivery; the plants are in perfect shape. Don't hesitate to order from this nursery. Also they have some very special unusual stock.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. I don't usually buy plants online but was after a hydrangea paniculata pinky winky which I couldn't find locally. Decent price and received in a few days. Well packaged and beautiful specimen. Looks very healthy. They use DHL for delivery and was kept informed by them with regards to where my order was. Will definitely be using again. Thanks Bluebell Nursery!

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience - fully informed at every step via email, they used DPD so knew exacty when it was coming also, and the plant received (asimina triloba) was twice the size of one I ordered from another company, for only £5 more. I have left a less than flatering review for that company.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

The best experience I've had ordering plants online

I don't usually write reviews but had to provide some feedback for the Bluebell team. Plants arrived very promptly (within a few days) with helpful order processing updates, and when they arrived they were packaged immaculately with no breakages. Specimens themselves were very healthy, vigorous plants. I can't recommend them enough. Thank you!

March 12, 2022
Unprompted review

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