Bluebell's Burrow Reviews 254

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, highlighting their quality and the wide selection available. Many people appreciate the efficient service, noting the prompt dispatch and quick delivery of their orders. The careful and beautiful packaging, often including thoughtful extras like sweets, significantly enhances the unboxing experience for consumers. Reviewers also frequently mention the ease of ordering and the overall positive purchasing journey. The company's commitment to providing a delightful experience, from product variety to delivery, is a recurring theme among satisfied customers.

What people talk about most

Product

Reviewers express great satisfaction with the products, consistently highlighting their quality and beauty.... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of their... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Quality

People report positive experiences with quality. Customers consistently praise the lovely and beautiful... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

A lovely shopping experience. Feels very personal. Items are beautifully wrapped and promptly dispatched. Free shipping is available for orders over a certain value which is nice. I love to collect Ma... See more

Company replied

Rated 5 out of 5 stars

Just recently started collecting Maileg and found Bluebell's Burrow stocked some bits I was after. They have a lovely selection of Maileg, super fast delivery and even added a little treat in the box... See more

Company replied

Rated 5 out of 5 stars

I’ve used bluebell’s burrow on many occasions . It’s a fantastic company who always provides an amazing service and products . Very quick delivery and so well wrapped and packaged . Love the fact you... See more

Company replied

Rated 5 out of 5 stars

A great selection of Maileg mice and accessories at competitive prices. Items were carefully packed with a little sweet treat which was cute! Delivery was quick too. I like to support small business... See more

Company replied


Company details

  1. Children's Toys Store

Written by the company

Bluebell's Burrow is a small, friendly, family-run business established in June 2015. We pride ourselves on delivering exceptional customer service and quality products designed to be loved - and to last. We've slowly grown and now stock one of the largest Maileg ranges in the UK, as well as Minikane, Olli Ella, Rockahula and Mimi and Lula toys and accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

254 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I'm new to collecting Maileg

I'm new to collecting Maileg, and found myself very (to say the least!) Confused over sizing!
Bluebells Burrow made it a lot easier for me with all the posts and i absolutely love the Bundles!
Clear and easy instructions to follow, updates excellent
Just need more money now to get some more pieces! Used some of my 60th Birthday money on some as they are definitely a keepsake, pass onto grandchildren gift
Would definitely recommend x

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

My granddaughters love the little…

My granddaughters love the little maileg mice and we spent some time looking at them and there were some delightful items to choose from- ordering is easy and even pre-order on some items- it means waiting for everything else in that particular order which I hadn’t realised- probably didn’t read the small print- fingers crossed for early May-otherwise lovely shop

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely small business.

I ordered a few maileg pieces and love them. Service was great. One item was a preorder which I knew. Soon as it was in stock it was sent out. Came boxed up lovely. Can’t fault the service from start to finish.
Thank you

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality products

The products were really good quality and they were dispatched next day which was brilliant. Would highly recommend this company.

February 27, 2026
Bluebell's Burrow logo

Reply from Bluebell's Burrow

Thank you so much for supporting our small business and giving us a 5 star review !

Rated 5 out of 5 stars

Easy straightforward purchase

Easy straightforward purchase, kept up to date all the time until the parcel arrived.

February 23, 2026
Bluebell's Burrow logo

Reply from Bluebell's Burrow

Thank you for the 5 star review

Rated 5 out of 5 stars

Fabulous

Quick delivery, great packaging. Such lovely items

February 24, 2026
Bluebell's Burrow logo

Reply from Bluebell's Burrow

Thank you so much for your kind review x

Rated 5 out of 5 stars

Lovely item

Lovely item, wondered what was in the box as tiny item, but very sensible as it stopped it getting lost in the post so very grateful. Lovely quality and I’m jealous of my dolls house occupants I’d love this in human size.

January 26, 2026
Bluebell's Burrow logo

Reply from Bluebell's Burrow

Me too! the Maileg furniture is so pretty. Thank you so much for your kind review

Rated 5 out of 5 stars

This is a gem of a website

This is a gem of a website. I order mostly Maileg Mice and accessories. Service is so efficient, always beautifully packaged with a little sweet treat inside (which happens to be to be my favourites!). The Paw points rewards system is also brilliant. Highly recommend supporting this independent business

December 29, 2025
Bluebell's Burrow logo

Reply from Bluebell's Burrow

"Thank you for the 5-star rating! We’re thrilled to know you had a great experience with us.

Rated 5 out of 5 stars

Lovely experience!

Just recently started collecting Maileg and found Bluebell's Burrow stocked some bits I was after. They have a lovely selection of Maileg, super fast delivery and even added a little treat in the box on my second order. Extremely happy, what a sweet company! Will be ordering again! 5* x

December 29, 2025
Bluebell's Burrow logo

Reply from Bluebell's Burrow

Thank you so much for your lovely review - I really apricate it x

Rated 5 out of 5 stars

Wonderful service

Always well packaged, items dispatched promptly and with great care.
Excellent selection of gorgeous products!

December 29, 2025
Bluebell's Burrow logo

Reply from Bluebell's Burrow

Thank you so much for supporting our small business x

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