Bluebird Care - Alton, Petersfield & Havant Reviews 

26
TrustScore 4.5 out of 5

4.6

6 Rotherbrook Court,, Bedford Road,, GU32 3QG Petersfield, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommended Bluebird care , from our initial enquiry to having carers start I cannot fault the service we received. Carers each evening and 3 mornings to administer medication, housework, an... See more

Company replied

Rated 4 out of 5 stars

Thanks to all at Bluebird for all their efforts and kindness they showed to our Mum over the last few years and especially as her care needs increased in the last couple of months requiring a live in... See more

Company replied

Rated 5 out of 5 stars

I cannot rate Bluebird Care enough! From the initial meeting to the day to day care, everything has been outstanding. Bluebird Care started supporting my parents almost a year ago, and my sister and I... See more

Company replied

Rated 5 out of 5 stars

Bluebird have been a lifeline for us in a very rough time . Kind, knowledgable and professional staff they truly understand what is needed and work hard to make it happen. Staff are very professional... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Alton, Petersfield & Havant

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 6 Rotherbrook Court,, Bedford Road,, GU32 3QG, Petersfield, Hampshire, United Kingdom

  • 01730 262 578

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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Replied to 40% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(26)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended Bluebird care

Highly recommended Bluebird care , from our initial enquiry to having carers start I cannot fault the service we received. Carers each evening and 3 mornings to administer medication, housework, and feed the cat for our 92 year old mum. All carers professional, friendly , mum loved them all and looked forward to them coming.
Any concerns with mum or medication was dealt with quickly by office staff and out of hours team. I found it comforting to be able to log on to family portal to see how mum was each day. Sadly mums age and health meant she has now gone into a care home for respite care, if she does return home I wouldn’t hesitate in contacting bluebird.

August 31, 2026
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

We are delighted to hear the family portal and our care assistants brought comfort to your mum. It has been a pleasure supporting your mum at home, please do not hesitate to contact us in the future, should you need our services again.

Rated 5 out of 5 stars

First time we have ventured into…

First time we have ventured into organising care for a family member, and bluebird made it easy for us. They were very help-full and patient with us and tailor-made a package to suit our needs.
All the carers we have had so far have been exceptional and just the team you want to look after your loved one
Cant recommend them enough and a big thanks to Sarah and Emma for all your support.

March 20, 2026
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Alan. Thank you for your review. We're happy to hear you're satisfied with our care service, and we really appreciate your recommendation. We'll share your compliments with the team, thank you.

Rated 4 out of 5 stars

Thanks to all at Bluebird for all their…

Thanks to all at Bluebird for all their efforts and kindness they showed to our Mum over the last few years and especially as her care needs increased in the last couple of months requiring a live in carer. We had the re-assurance that she was being well cared for, had someone to talk to and was never alone when family could not be with her, many thanks again.

March 18, 2026
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Mr Turner. Thank you for trusting us with your mum's care. It was a pleasure to support you and your family, and your kinds words mean a lot to our team. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Bluebird have been a lifeline for us in…

Bluebird have been a lifeline for us in a very rough time . Kind, knowledgable and professional staff they truly understand what is needed and work hard to make it happen. Staff are very professional and supportive not just of the person in their care but also the carer or parent. Cannot recommend Bluebird care enough they’ve made such a difference to us and we are so grateful

March 13, 2026
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your five-star review. We are delighted to hear that you find our staff knowledgeable and professional, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Great team that is supportive and…

Great team that is supportive and caring. Listens to all my needs and does their best to help.

January 18, 2026
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your kind words! We appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Working for bluebird care

I started working for blue bird care on the 3rd December. They are fantastic. The manager and office staff are so friendly, helpful, supportive, approachable and always at the end of the phone whenever you need them.The whole team are always happy to help and also very supportive. It’s a pleasure and privilege to work for such an amazing team! I can not wait to see what the future brings me while working for blue bird care.
The training they give is amazing and the lady that runs the training sessions is amazing!

January 8, 2026
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Mary. Thank you for such lovely feedback. We're happy to hear that you've had such a fantastic start and that you're enjoying the training. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

The team have all been very friendly

The team have all been very friendly, responsive, empathetic and professional. The care they have provided is very experienced and has lots of training . She was carefully matched to our needs and has made remaining at home possible. Very happy with the outcome

October 13, 2025
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your review. We're delighted to hear you're happy with the outcome from your care, and that you have found our team to be friendly and professional. Please contact us should you need anything else.

Rated 5 out of 5 stars

Love them so far!

Love them so far!

Ive only had 1 session with bluebird. I have 2 severely autistic children and I am a single mother with no respite. Just having the 10 hours a week during the summer holidays so I can shower, sleep, shop, go for a coffee, or sit in a car in silence means I can be the best mum to those little boys.

Amy blackman is so approachable. And never makes me feel like a hinderence with my 101 questions!

Ive met Brighton and Jo, who are both extremely lovely people. They went above and beyond. Even emptied my bins and mopped my kitchen floor and hoovered my lounge! Its little things like that which really help.

Looking forward to continuing with bluebird and getting the rest for my mental health so I can be the best mum I can!

July 25, 2025
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Pippa. Thank you so much for leaving a five-star review. We are delighted to hear our team has been so beneficial to you and your children, and we look forward to continuing to support your family. Should you need anything else, please call our team.

Rated 5 out of 5 stars

I cannot rate Bluebird Care enough

I cannot rate Bluebird Care enough! From the initial meeting to the day to day care, everything has been outstanding. Bluebird Care started supporting my parents almost a year ago, and my sister and I could not have managed without them. It has given us such peace of mind knowing that our parents are receiving wonderful help from their team of regular care assistants.Nothing is ever too much trouble.

July 15, 2025
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you, Sharon. We appreciate your wonderful feedback and it's great to hear that our care has provided peace of mind for you and your sister. We're so glad your parents are receiving the support they need, and we're here should you need anything else.

Rated 5 out of 5 stars

Care provided for elderly Mother

My sister and I contacted Bluebird to assist us with caring for our very elderly Mother (100 years old). Despite her age, our Mother remains fiercely independent. The carers from Bluebird have all respected this and she has flourished as a consequence of their thoughtful help and assistance. We couldn’t be more pleased with the outcome. Thank you Bluebird.

June 23, 2025
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

We're happy to hear you couldn't be more pleased with Bluebird Care. We appreciate your lovely feedback and are delighted to support you and your mother. Thank you.

Rated 5 out of 5 stars

Amazing working for Bluebird Care!


It has been an honor working for Bluebird Care! The trainings,office,colleagues support and motivation make a great team.Thank you for the opportunity to develop my skills and take on more responsibility. I am excited for what the future holds!

May 30, 2025
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

We appreciate your kind words! We are so happy to hear that you've had such a positive experience and that you feel supported. We wish you all the best in your career!

Rated 5 out of 5 stars

The entire team at Bluebird have been…

The entire team at Bluebird have been absolutely fantastic supporting our daughter on our home schooling journey.
They are caring, they listened to us when we shared feedback. They always tried their hardest to work with and for N to keep her engaged.
Amy was always on top of everything, actively engaged in meetings and showing enthusiasm not only towards her work but N as well so that they can best support her.
We truly appreciate everything from the team, the tutors - they were fantastic too.
Thank you so much, you will be missed

April 28, 2025
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Nikki, and thank you for your lovely review. We are honoured to read such glowing feedback, and are proud to have supported you and your daughter. We are always here should you need support in the future.

Rated 5 out of 5 stars

Great experience

Great experience! Induction training was exceptional. Bluebird truly focuses on offering outstanding service to both service users and staff.

March 13, 2025
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your five-star feedback, we really appreciate it.

Rated 5 out of 5 stars

Have only worked for Bluebirds since…

Have only worked for Bluebirds since June last year, but must say that is a great Company to work for. The support you get from management is great, there is always someone on the end of the phone to help you out. The opportunity to improve your skills are there too. You feel like you make a difference when you visit someone.

March 12, 2025
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your lovely feedback, Tina. We really appreciate it.

Rated 5 out of 5 stars

Excellent Service…

Bluebird Care in Petersfield have been looking after my mum since December. Nothing is too much trouble, all the carers are lovely. Management staff are very proactive and have always responded to any queries or updates to the care that I have asked for in a timely way and are also friendly. Nothing seems to be too much trouble. They may be slightly more expensive than some other local care companies, however the quality of service is well worth an extra few pounds. I would highly recommend.

February 26, 2025
Unprompted review
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Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Debbie. Thank you for taking the time to submit your feedback. We're delighted to hear you are satisfied with Bluebird Care and thank you for the recommendation. We will share your kind comments with the team.

Rated 5 out of 5 stars

Glad I joined the team!!

Very good company and supporting company. The team were very welcoming and helpful. A work life balance was very important to me and Bluebird aware delivered on that promise. Having a career and being a parent is possible!

January 14, 2025
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your lovely feedback. We really appreciate your five-star recommendation.

Rated 5 out of 5 stars

Best company I have ever worked for

Best company I have ever worked for. They truly care about the staff and the customers. Always so helpful and understanding. Bluebird doesn’t feel like a job. It’s a pleasure to work for them.

December 12, 2024
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your lovely feedback, Abby. It's a real pleasure to work with you and we look forward to seeing your continued progression.

Rated 5 out of 5 stars

Very professional and always providing…

Very professional and always providing an outstanding service. Everyone goes above and beyond.

December 2, 2024
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Rachel. Thank you for taking the time to leave a review. We're delighted to receive your five-star rating and hear how satisfied you are with our service. Should you need anything else, please get in touch.

Rated 5 out of 5 stars

Highly recommend

Highly recommend Bluebird Care . Supportive and Person Centred.

December 2, 2024
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Thank you for your five-star review. We really appreciate your recommendation.

Rated 1 out of 5 stars

Bluebird Care were instructed by her…

Bluebird Care were instructed by her family to ensure that the client, who had mental problems, took her medicine every day. That was the only essential instruction they were given. The woman with mental problems cancelled the visits. Despite the fact that payment and instructions were given by the family Bluebird Care ceased visiting the client without informing the family. The consequence was that without medicine the client hallucinated and wandered the roads at night placing her in great danger. The company still expected the family to pay the bill. The family understands that
since then the company have put into place instructions to ensure this will not happen again.

March 21, 2024
Unprompted review
Bluebird Care - Alton, Petersfield & Havant logo

Reply from Bluebird Care - Alton, Petersfield & Havant

Hi Heather. Thank you for taking the time to share your feedback with us. We regret to hear about your experience, but appreciate you raising this issue as we are always looking at ways to improve. I have discussed this with our management team and I understand this has since been resolved, with a refund issued. Should you have any further questions, please let us know.

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