Bluebird Care - Burnham, Beaconsfield & Marlow Reviews 

17
TrustScore 4.5 out of 5

4.6

31 Summers Road, Burnham, SL1 7EP Slough, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We cannot thank Bluebird enough for sending us Naomi Omaye as a live-in carer for my mother, who was sadly approaching the end of her life and wanted to remain at home. Naomi worked with us brilliant... See more

Rated 5 out of 5 stars

We have had some problems with equipment care and Bluebird proved to be responsive and proactive in helping to get the situation resolved with a third party supplier. In addition, they have also been... See more

Company replied

Rated 5 out of 5 stars

Bluebird have been coming into my parents for the last month to wrap his legs and generally check they are ok It’s been excellent and his legs are much better The whole experience from the... See more

Company replied

Rated 5 out of 5 stars

Bluebird have been supporting my parents for over a year now. The carers have all been helpful, friendly and professional and the office staff have also been very helpful when we've needed to make adj... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Burnham, Beaconsfield & Marlow

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 31 Summers Road, Burnham, SL1 7EP, Slough, Berkshire, United Kingdom

  • 01753 693093

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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4-star
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1-star

Asks customers to review

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Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(17)

206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Naomi Omaye and Bluebird Care were marvellous.

We cannot thank Bluebird enough for sending us Naomi Omaye as a live-in carer for my mother, who was sadly approaching the end of her life and wanted to remain at home. Naomi worked with us brilliantly for 4 weeks, nothing was too much trouble and her experience was very reassuring. She enabled mum to stay at home with dignity. and was kind, capable and compassionate. I would highly recommend Naomi and Bluebird Care. Thank you.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bluebird have been coming into my parents for the last month to wrap his legs and generally check they are ok

It’s been excellent and his legs are much better

The whole experience from the start has been so easy

All the carers have been superb and the other staff have been so helpful and responsive

Great service all round

March 7, 2026
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Hi Mike - thank you for taking the time to leave a review. We're delighted to hear your experience with Bluebird Care has been so positive. We appreciate your lovely feedback and will share this with our team.

Rated 5 out of 5 stars

Our best decision ….. Bluebird Care

We were extremely reticent about getting care for my elderly father, who has dementia as, as a family, we preferred to manage ourselves. However we got to a point a couple of years ago when it became too much for us. We were recommended BlueBird Care and thankfully we took up this recommendation. Every single member of staff at Bluebird …… and after 2 years we have met quite a few, are absolutely lovely. The admin staff in the office are fabulous, they always have time for you and help out however they can. However it is the actual carers who are the ‘stars of the show’! We are a family of 5 (dad, mum and 3 daughters) but now we are a much larger family as the carers that we have for Dad are considered part of our family and this is due to their lovely natures’ and their willingness to help our Dad and therefore our family. Thank you Bluebird Care.

February 6, 2026
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you Lisa for leaving such a heartfelt review. It's a pleasure to support you and your family, and we really appreciate your lovely feedback. I will share your kind words with our care team.

Rated 5 out of 5 stars

Problem solving assistance

We have had some problems with equipment care and Bluebird proved to be responsive and proactive in helping to get the situation resolved with a third party supplier. In addition, they have also been responsive to needs for extra care at short notice, which relieves the stress in these situations. The carers are efficient whilst being kind and friendly.

January 22, 2026
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you for taking the time to leave a review. We really appreciate your lovely feedback and will share your kind comments with the team.

Rated 5 out of 5 stars

We highly recommend Bluebird Care High…

We highly recommend Bluebird Care High Wycombe & Slough. Renay and her team have supported mum the past two years and given us great peace of mind. The office team are responsive, they really listen and the carers are friendly, caring and compassionate. We feel very fortunate to have found them.

December 7, 2025
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

We're happy to hear that our care services have provided peace of mind for you and your mum. We appreciate your recommendation and thank you for your kind words.

Rated 5 out of 5 stars

Outstanding Care

All the care staff that help our family member (Husband & Father) on a daily basis are outstanding with his personal care, they are so respectful, nothing is to much trouble and the office team go above and beyond for our needs. You all do an amazing job..."Thank you Bluebird"

October 8, 2025
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you for your lovely feedback. We're delighted you find our staff outstanding, and it's our pleasure to support you and your family. Should you need anything else, please get in touch.

Rated 5 out of 5 stars

Excellent service from Bluebird Care

Bluebird Care have provided an excellent service with care visits, and then live-in care, for our 96-year old mother. We would highly recommend them. The carers have been efficient, caring, and a pleasure for Mum and close members of her family to deal with. They have been responsive to her requests, and have good practical experience.

The supervisory team including Eunice and Renay have been extremely efficient, and quick to respond to ad hoc requests for care changes and visit times for example. The systems work really well – the carers complete notes online after visits which are invaluable for keeping close family up to date with any issues.

May 19, 2025
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Hi Mark. Thank you for your five-star review. We're delighted you have found our service for your mother to be excellent, and it's great to know the carers have been efficient, caring, and responsive. We really appreciate your feedback and recommendation.

Rated 5 out of 5 stars

Friendly, professional and reliable care

Bluebird have been supporting my parents for over a year now. The carers have all been helpful, friendly and professional and the office staff have also been very helpful when we've needed to make adjustments to care provision or include additional support. Mum and Dad value having a regular main carer, backed up by others from the team. It's also very helpful that they have a weekly diary so that they know who's coming for each visit, and what time the carer will arrive - at a time that has been agreed with the family.

May 8, 2025
Unprompted review
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Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you for your five-star feedback. We really appreciate you taking the time to leave a review and will share your kind comments with our team.

Rated 5 out of 5 stars

Care is great- Bluebird value…

Care is great- Bluebird value continuity of care. My mum has found Sharnjit to be both reliable, kind, helpful, considerate and reassuring. The office help whenever they can, going beyond what is expected. Thank you!

December 5, 2024
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Hi Catherine. Thank you for taking the time to leave a review. We're delighted to hear you're satisfied with our service and really appreciate your positive feedback. We will share your kind comments with the team.

Rated 5 out of 5 stars

Efficient and Caring at all times

Really excellent care for my father at a very difficult time. Eunice was respectful and very helpful in organising things quickly and Mary, his carer, was everything we could have hoped for - calm, very caring and also efficient.
Many thanks

Mark

August 29, 2024
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you for your lovely feedback. It's our pleasure to support you and we will share your kind comments with Eunice, Mary and the team.

Rated 5 out of 5 stars

Fantastic care experience

Our experience with Bluebird has been absolutely fantastic. Sarah Y-C was so kind and helpful when we were first trying to set up a care package for my dad and has continued to check in with us during our first week. Our 4 carers are all super lovely - I work in healthcare myself and they are definitely a cut above the norm! The whole service has definitely felt value for money. Could not recommend Bluebird more highly if you are looking for care at home.

October 9, 2024
Unprompted review
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Hi Holly. Thank you for taking the time to send us feedback. We really appreciate your recommendation, and your lovely comments mean a lot to us. We will share this brilliant review with Sarah and the team.

Rated 5 out of 5 stars

Everyone associated with Bluebird in Burnham, Slough

Everyone associated with Bluebird from my initial enquiry until now has been fantastic. Sarah YC has gone above and beyond since my dad came home from hospital in March following a severe stroke, she could not have done more. The carers are so kind and respectful in every way to my dad. He feels safe and happy with them all. Now nearly 3 months on everything is still great - thank you so much Bluebird we could not do this without you all. Thank you.

March 25, 2024
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you for rating us as five stars. We are delighted you are so happy with our service and we really appreciate your lovely feedback. We will share your comments with our team.

Rated 5 out of 5 stars

Delighted with bluebird

Delighted with bluebird. They have made caring for my husband stress free. I was very hesitant about using carers having heard a few negative stories but no problems at all. So would definitely recommend them

March 7, 2024
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you for your five-star rating, Jo. We're very pleased to have been able to support you and your husband following your initial hesitancy to having care, and we're delighted that you would recommend our service.

Rated 5 out of 5 stars

The care assistants are so friendly

The care assistants are so friendly, approachable and caring. They always have a smile on their faces. The office team have helped on a longer term basis and have always been the ear required.

September 1, 2023
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you Daniel for your feedback and kind comments about our staff, it is much appreciated.

Rated 5 out of 5 stars

My experience with Bluebird care has…

My experience with Bluebird care has been amazing,they go above and beyond.
The communication if fantastic and nothing is ever to much

March 1, 2024
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thanks for sharing your experience, we really appreciate your review.

Rated 5 out of 5 stars

Enjoyed working with an amazing team

Bluebird Care was an amazing place to work. Always felt supported and enjoyed working with an amazing team

March 1, 2024
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Thank you for your lovely feedback!

Rated 5 out of 5 stars

The staff was very helpful nothing was…

The staff was very helpful nothing was too much trouble for them. They all went over and above with the support they have given me.

February 19, 2024
Bluebird Care - Burnham, Beaconsfield & Marlow logo

Reply from Bluebird Care - Burnham, Beaconsfield & Marlow

Hi Nicola, thank you for your review. We will share your lovely feedback with our team.

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