I have worked for bluebird for just over 3 years , I have recently been promoted, really enjoy my role and providing care for our customers. Very good company to work for . Opportunities... See more
Company replied
Location
Switch locationOffice 11, Oldway House, Castle Street, CF47 8UX Merthyr Tydfil, Merthyr Tydfil, GB
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See what reviewers are saying
I am a senior carer for bluebird and I absolutely love my role, the amount of support I receive, the customers I attend are all so lovely and the joy I get out of helping and supporting these individu... See more
Company replied
Brilliant company, great structure. They’ve given me the opportunity to work hours that suit my family needs as well as my health. It is a great team to be a part of and there is always help availabl... See more
Company replied
Great company to work for Was a carer for 20 years then was offered to be Customer Support Officer which I accepted and really enjoy my position
Company replied
Company details
About Bluebird Care - Caerphilly & Merthyr Tydfil
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Office 11, Oldway House, Castle Street, CF47 8UX, Merthyr Tydfil, Merthyr Tydfil, United Kingdom
- 029 2010 2977
4.2
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been working 2 years for…
I have been working 2 years for bluebird I am really enjoying it the office staff is amazing lovely very helpful always there if you need them always answer the phone when you ring them nothing is never to much also the on call always answer the phone when you ring them week day or weekend if you got a problem the service users are all lovely they make your day blue bird is the best company I have ever worked for and I will be looking forward to the next couple of years working for bluebird.
September 27, 2024
Unprompted review
Reply from Bluebird Care - Caerphilly & Merthyr Tydfil
Hello Carolyn Taylor, you really made our day! We always love to receive a positive review, and appreciate you taking the time to rate us!
I am a senior carer for bluebird and I…
I am a senior carer for bluebird and I absolutely love my role, the amount of support I receive, the customers I attend are all so lovely and the joy I get out of helping and supporting these individuals is just amazing, it’s such a rewarding job. It’s such a reward to be able to go out and support individuals and their families. All the management are lovely and we provide so many services to ensure our customers are looked after entirely.
October 22, 2023
Unprompted review
Reply from Bluebird Care - Caerphilly & Merthyr Tydfil
Thanks for the great rating, and have a wonderful day!
Great company to work for
I have worked for bluebird for just over 3 years , I have recently been promoted, really enjoy my role and providing care for our customers.
Very good company to work for .
Opportunities for career progression .
Good rates of pay.
Hours to suite
Friendly and approachable staff .
September 18, 2024
Unprompted review
Reply from Bluebird Care - Caerphilly & Merthyr Tydfil
Hello Samantha Powell, thank you for giving such a high star-rating! Thanks again and take care!
Great company to work for.
Great company to work for
Was a carer for 20 years then was offered to be Customer Support Officer which I accepted and really enjoy my position
September 18, 2024
Unprompted review
Reply from Bluebird Care - Caerphilly & Merthyr Tydfil
Thank you for such a positive review Margaret Jones.
Reply from Bluebird Care - Caerphilly & Merthyr Tydfil
Hello James, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Fantastic company!
Brilliant company, great structure. They’ve given me the opportunity to work hours that suit my family needs as well as my health. It is a great team to be a part of and there is always help available.
Good pay and plenty of opportunities for overtime should you want it, and it is great to see them growing.
September 15, 2024
Unprompted review
Reply from Bluebird Care - Caerphilly & Merthyr Tydfil
We always appreciate positive reviews! Thank you! Thank you for the amazing review, James Kutchera
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