Bluebird Care - Canterbury & Thanet Reviews 

7
TrustScore 4 out of 5

4.2

Unit 34 Maple Leaf, Manston Business Park, Manston, CT12 5GD Ramsgate, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The induction training with Karen was really thorough. I really enjoyed the learning experience. The concepts and ideas covered the legal and moral challenges of being a responsible carer The proc... See more

Rated 5 out of 5 stars

We have been with Bluebird for 10 months now, the Bluebird carers help my husband with washing, shaving, dressing and his mobility with a hoist. I am his main carer and have been for years, but it got... See more

Rated 5 out of 5 stars

Bluebird Care helped us through the most difficult period in our family's life, as my Mum had severe dementia. The carers were all extremely professional whilst being friendly at the same time and he... See more

Company replied

Rated 5 out of 5 stars

Brilliant, such lovely carers who work really hard, and go above and beyond to look after your loved one. We have been using them for a year or two now for my elderly father. In addition, there is alw... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Canterbury & Thanet

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Unit 34 Maple Leaf, Manston Business Park, Manston, CT12 5GD, Ramsgate, Kent, United Kingdom

  • 01843 653204

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7)

192 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

We have been with Bluebird for 10 months now, the Bluebird carers help my husband with washing, shaving, dressing and his mobility with a hoist. I am his main carer and have been for years, but it got to a point i was struggling to do it on my own, he needed more equipment. Bluebird have been a god send, the carers are professional, reliable and my husband and I have made good connections with them. Communication with the office is tremendous, i know if i need extra help with any problem i can pick the phone up and know they will be there. I highly recommend Bluebird Care.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Bluebird 's flight into Care with Karen

The induction training with Karen was really thorough. I really enjoyed the learning experience. The concepts and ideas covered the legal and moral challenges of being a responsible carer
The process was both entertaining and really informative. I felt I understood so much more about person centred care after the course. I also understood more about the demands and emotional challenges of the job. I felt that Bluebird would be a really responsive and supportive employer. I could also see why this is such a rewarding career

Karen made the training fun and was so supportive.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible Care

Bluebird Care helped us through the most difficult period in our family's life, as my Mum had severe dementia. The carers were all extremely professional whilst being friendly at the same time and helping us all feel relaxed to have them in our home. As time went by, as promised, they matched a small number of regular carers to my Mum to provide consistency and help build a caring rapport.
The carers who came consistently really felt like part of our family unit and helped us cope with the situation. They were at all times gentle and attentive and I genuinely felt like they had my Mum's comfort, peace of mind and well being as their priority.

April 28, 2026
Unprompted review
Bluebird Care - Canterbury & Thanet logo

Reply from Bluebird Care - Canterbury & Thanet

Thank you immensely for sharing this. Knowing our carers felt like family whilst keeping your Mum comfortable and at ease means everything to us.

Rated 5 out of 5 stars

Brilliant Bluebird Care

My Mum is 91 and lives alone in a bungalow. After trying a few options, she found Bluebird care to come and visit twice a week to help with shopping and to make her laugh. This increased to include cleaning, bed changing and transport to and from her most favourite activities. They took her out for coffee, went shopping, put lunch ready, checked on meals and were awesome at jigsaws! My mum was taken ill, the carer spotted it early and then the whole team helped both my mum and me to cope with the rapid changes to needs. They are the most amazing team. I cannot recommend the Bluebirds highly enough for every possible care need.

May 27, 2026
Unprompted review
Bluebird Care - Canterbury & Thanet logo

Reply from Bluebird Care - Canterbury & Thanet

Thank you so much for your kind words and for taking the time to share your experience. We’re so pleased our team could support both of you through your journey with us.

Rated 5 out of 5 stars

I have worked for bluebird for 2 years…

I have worked for bluebird for 2 years and l love it, l like the fact we help people to live independently in their own home,l love meeting new people and bluebird bring people together, they provide ongoing training, and you can go further in your career,office staff are always helpful,always at the end of the phone to answer your question,big or small,any concerns they look into it straight away,they look and for you and their clients,overall a lovely company to work for.

Jane

May 15, 2026
Unprompted review
Bluebird Care - Canterbury & Thanet logo

Reply from Bluebird Care - Canterbury & Thanet

Your positive experience means everything to us. Thank you for sharing your story about helping people live independently and growing your career with us.

Rated 5 out of 5 stars

Brilliant!

Brilliant, such lovely carers who work really hard, and go above and beyond to look after your loved one. We have been using them for a year or two now for my elderly father. In addition, there is always somebody available directly on the phone if you need to add any details about the care required, so you never need to worry. I would recommend this company without hesitation!

April 30, 2026
Unprompted review
Bluebird Care - Canterbury & Thanet logo

Reply from Bluebird Care - Canterbury & Thanet

We greatly appreciate your kind words about our carers and thank you for your recommendation.

Rated 5 out of 5 stars

We have used bluebird care for two…

We have used bluebird care for two years for our mum
They have been totally professional throughout and have always responded to our requirements immediately
The office staff and carers are just exceptional

April 28, 2026
Unprompted review
Bluebird Care - Canterbury & Thanet logo

Reply from Bluebird Care - Canterbury & Thanet

We are absolutely thrilled to hear about your wonderful experience over these two years. Thank you for the great feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look