Bluebird Care - Dartford & Gravesham Reviews 

3
TrustScore 4 out of 5

4.0

Whitehall Place, 47, The Terrace, DA12 2DL Gravesend, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Dartford & Gravesham

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Whitehall Place, 47, The Terrace, DA12 2DL, Gravesend, Kent, United Kingdom

  • 01474 528198

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3)

203 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really enjoy working for Bluebird…

I really enjoy working for Bluebird Home Care. The company offers flexible working hours, which is especially helpful for employees with children or family commitments. It makes it much easier to maintain a healthy work-life balance.

The management and supervisors are very understanding, supportive, and always willing to help. They genuinely care about their staff and create a positive and friendly working environment.

Working in care can be challenging at times, but it is also incredibly rewarding. Knowing that you are making a difference in people's lives brings a great sense of job satisfaction.

I would highly recommend Bluebird Home Care as a supportive and rewarding place to work. I am proud to be part of such a caring, professional, and supportive team.

June 3, 2026
Unprompted review
Bluebird Care - Dartford & Gravesham logo

Reply from Bluebird Care - Dartford & Gravesham

We are absolutely thrilled to hear you enjoy working with us and value our flexible hours for work-life balance.

Rated 5 out of 5 stars

Bluebird carer Dartford & Gravesend

I stared with bluebird care in January 2026 as I was looking for a change of jobs. I came across bluebird care online and it was something I felt passionate about. I contacted them and I got a response straightaway with an interview the following day. I had an introduction course which I completed. After I had shadowing period in February I started my probation period. The team at bluebird care was so supportive friendly and welcoming they have helped me every step of the way. The 1st day at bluebird care was the best day I got to meet so many lovely customers,I got to help with there everyday tasks like personal care, taking them out, chatting ,shopping and playing games. During my time at bluebird care all the staff have been friendly and helpful. All the carers do an amazing job too. Bluebird care is the best company I have worked for they look after their staff and customers, there always there when you need them with a quick and friendly response. I would recommend bluebird care for anyone that might want to become a carer or anyone that might be looking for care in there own home.

April 29, 2026
Unprompted review
Bluebird Care - Dartford & Gravesham logo

Reply from Bluebird Care - Dartford & Gravesham

Thank you for taking the time to share your wonderful journey with us.

Rated 5 out of 5 stars

I have been working with Bluebird since…july 25

I have been working with Bluebird since last july and i enjoy it as much now as when i started . Its nice to work for a company that actually support the employees and make you feel appreciated something i feel is very rare nowadays. They offer chances to learn more along the way with online and face to face training courses . I would recomend Bluebird care for anybody looking for a career change . I believe it to be a very rewarding job and the chance to learn and progress as you go along.

February 11, 2026
Unprompted review
Bluebird Care - Dartford & Gravesham logo

Reply from Bluebird Care - Dartford & Gravesham

Thank you, Louise, for sharing your experience. We’re so glad you’ve enjoyed being part of Bluebird and feel supported in your role. It’s great to hear that the training and progression opportunities have been valuable to you. We truly appreciate your recommendation and the dedication you bring to the team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look