Bluebird Care - Dudley, Kidderminster & Malvern Reviews 

9
TrustScore 4.5 out of 5

4.3

Unit 11, Darwin House, The Innovation Centre, Pensnett Trading Estate, DY6 7YB Kingswinford, Dudley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have worked for Bluebird Care for nearly one year. I am so very proud to be a part of the team, From management to office staff and the excellent carers Thank you for being the Best, Not only are... See more

Company replied

Rated 5 out of 5 stars

I’ve worked for bluebird care for nearly a year now and have really enjoyed meeting lots of different customers on a regular basis which is lovely. The office staff are really supportive and approacha... See more

Company replied

Rated 5 out of 5 stars

I am relatively new to management and the support I have received is incredible, the franchise owners Nicola and Adrian at our branch, Dudley, Wyre Forest and Malvern hills, are wonderful to work for.... See more

Company replied

Rated 5 out of 5 stars

I have worked at bluebird for just over a year now and the staff are wonderful very friendly and very helpful clients are lovely people very friendly. The management is a lot better. The office is a v... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Dudley, Kidderminster & Malvern

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Unit 11, Darwin House, The Innovation Centre, Pensnett Trading Estate, DY6 7YB, Kingswinford, Dudley, United Kingdom

  • 01384297839

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(9)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have worked for Bluebird Care for…

I have worked for Bluebird Care for nearly one year.
I am so very proud to be a part of the team, From management to office staff and the excellent carers Thank you for being the Best, Not only are you work colleagues but you are also friends

April 16, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you for this lovely review, it is much appreciated. We are lucky to have you as part of our Bluebird family.

Rated 5 out of 5 stars

I have worked at bluebird for just over…

I have worked at bluebird for just over a year now and the staff are wonderful very friendly and very helpful clients are lovely people very friendly. The management is a lot better. The office is a very friendly environment. It’s the best care company I have ever worked for in the last 10years. Very recommend company.

March 23, 2023
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you so much for this lovely review.

Rated 5 out of 5 stars

Great

Great, friendly company to work for very supportive and a good team and management.Very easy to communicate with and work out hours.😊

March 22, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you for this great review, much appreciated.

Rated 5 out of 5 stars

Like working with bluebird

Like working with bluebird. Since 3 year's. In office team really helpful . And All carer team is brilliant. Like working with all as a team work.

March 21, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you so much for this review Shazia, much appreciated.

Rated 5 out of 5 stars

I have worked as a care assistant for…

I have worked as a care assistant for Bluebird for a year and absolutely love it. Staff, management and customers are all fantastic. Great company to be a part of.

March 21, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you for this lovely review, much appreciated.

Rated 5 out of 5 stars

I’ve worked for bluebird care for…

I’ve worked for bluebird care for nearly a year now and have really enjoyed meeting lots of different customers on a regular basis which is lovely. The office staff are really supportive and approachable which is great and the team who support each other. Love my job ❤️

March 20, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you for this lovely review Louise, we really appreciate it.

Rated 5 out of 5 stars

Brilliant company to work for

Brilliant company to work for, been here 3 years. Always there to help.

March 20, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you for this review, we appreciate the feed back.

Rated 5 out of 5 stars

Bluebird care family

Bluebird care is an absolutely amazing company to work for they really go above and beyond to look after their staff and their clients.

February 28, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you so much for this lovely review, we really appreciate it.

Rated 5 out of 5 stars

Supportive, professional and warm…

I am relatively new to management and the support I have received is incredible, the franchise owners Nicola and Adrian at our branch, Dudley, Wyre Forest and Malvern hills, are wonderful to work for. All of our carers have been very welcoming to me and are incredible in the field. Our customers are very well looked after and I am so proud to be a part of the team. We have a fantastic Quality Manager in our region. I really feel privileged and happy in my role and honestly, I would allow any one of our carers to provide care to my best friend, my grandma, I am just lucky she does not need care! If she did I would definitely the carers we have here! The bespoke service provided caters for all needs.

February 28, 2024
Unprompted review
Bluebird Care - Dudley, Kidderminster & Malvern logo

Reply from Bluebird Care - Dudley, Kidderminster & Malvern

Thank you for taking the time to write this review, Amy, we really appreciate it.

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