Bluebird Care - Edinburgh Reviews 10

TrustScore 4.5 out of 5

4.3

75a Peffer Place, EH16 4BB Edinburgh, Midlothian, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have worked with Bluebird Care Edinburgh previously, and decided to have a change in career..8 months later I returned as it just wasn't the same elsewhere. The team are fantastic, the management ar... See more

Rated 5 out of 5 stars

I started my career with BlueBird nearly 3 years ago now and I was made to feel welcome when meeting other staff members and management. All training was provided by BlueBird which I found extremely h... See more

Company replied

Rated 4 out of 5 stars

The carers are professional and are able to deal with all my requirements

Company replied

Rated 5 out of 5 stars

I have been with Bluebird care now for nearly 1 year, the support I have received has been amazing. I was new to this role after being a carer for 12 years. Now I have completed my SVQ Level 4 and now... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Edinburgh

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 75a Peffer Place, EH16 4BB, Edinburgh, Midlothian, United Kingdom

  • 01312585005

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fantastic business to work with

I joined Bluebird Care Edinburgh over a year ago as their Wellness and Mindfulness Consultant. The staff are an absolute pleasure to work with and there is a real family vibe. It feels great to give back and 'Care for the Carers' as well as implement fresh new Wellness policies and strategies. Delighted to be part of a forward thinking and hard working team, who's dedication to make a difference, is second to none.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing team to work with

I have been with Bluebird care now for nearly 1 year, the support I have received has been amazing. I was new to this role after being a carer for 12 years. Now I have completed my SVQ Level 4 and now moving onto a management qualification all with support of management and office staff pushing me to the best of my abilities.

October 3, 2024
Unprompted review
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Reach for the stars Ashley. We're so thrilled to have you in our work family.

Rated 5 out of 5 stars

Best Company Around

I have worked with Bluebird Care Edinburgh previously, and decided to have a change in career..8 months later I returned as it just wasn't the same elsewhere. The team are fantastic, the management are beyond helpful and the directors are so involved which is something you don't see very often in this sector anymore. I love how we all come together to help eachother, to help our clients! 10 out of 10 place to work :-)

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Flexible and professional care

At every step - from first phone contact, through to finalising the account - Bluebird offered a level of support that was truly flexible and professional. They really are client-centred. I don’t think we could have cared for our mother without the professional expertise (and empathy) that Bluebird gave us.

April 16, 2024
Unprompted review
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Hello Consumer, you've really made our day! We always love to receive a positive review of our care, and we appreciate you taking the time to rate us!

Rated 5 out of 5 stars

Working for BlueBird care Edinburgh

I started my career with BlueBird nearly 3 years ago now and I was made to feel welcome when meeting other staff members and management. All training was provided by BlueBird which I found extremely helpful. I have met many of BlueBirds wonderful clients. within my first year of working for BlueBird I was nominated and won the carer of the year award scotland this was due to me doing a sponsored walk to help fundraise funds for a colleague in need. BlueBird management and colleagues are always on hand to provide support and help me further my career by supporting me through my SVQ lvl 7. With BlueBird there is no I in team.

April 26, 2024
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Thank you for taking the time to leave us such a detailed review; it really allows others to hear first-hand what it is like to work for Bluebird Care. We love having you as part of Team Blue and how you've developed into a Care Expert over the last 3 years. Keep up the hard work 💙

Rated 5 out of 5 stars

Working for Bluebird

I've been working for Bluebird for the last 6 months,loving my job.
Build professional relationships with client, follow care plan.
Communication with the team are very good from admin, supervisor, coordinator, manager and the owner are very approachable, helpful and friendly.
They supported me from induction days.
I feel part of the team.

April 25, 2024
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Thank you for taking the time to leave us such a detailed review; it allows others to hear first-hand what it is like to work for Bluebird Care. We're so pleased to hear that you've felt supported and part of the team so quickly. You make a difference every day; don't forget it! 💙🌟

Rated 5 out of 5 stars

It's a great place to work

It's a great place to work. Flexible working hours. Management pays attention to staff well-being. It fosters career development.

The directors are caring and supportive.

April 25, 2024
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Thank you so much for taking the time to leave us a 5-star review, we're pleased to hear that you love being part of Team Blue. You are making a difference each and every day.

Rated 3 out of 5 stars

Recent events

Not up to their usual high standards recently.

April 24, 2024
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Hello Judith, we're sorry to hear you feel this way, this certainly isn't what we like our customers to experience. Please can we ask that you email GeraldineOReilly@bluebirdcare.co.uk so we can get to the bottom of this?

Rated 4 out of 5 stars

Professional care

The carers are professional and are able to deal with all my requirements

April 18, 2024
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Thank you for taking the time to leave us a review. We're really pleased that we're able to provide the care that you need and want.

Rated 5 out of 5 stars

A good experience with Bluebird Edinburgh

Following a recommendation from a near neighbour who had been a manager with them we looked at Bluebird. In addition when dealing with medical staff who were dealing with my mother they said Bluebird were one of the better care organisations.

They stepped up to the plate and provide 3 visits a day. They were always there. Pretty much the same carers which we got to know and when you need to phone them, day, night or over the weekend there was someone at the end of the telephone line who was always able to take the call and progress matters.

All the carers and office staff were pleasant to deal with.

When my mother had a further setback and required 4 visits a day and some changes to the existing care plan, Bluebird came up with a workable solution.

In the end my mother needed more than 4 visits a day and has now gone into a care home but if the situation arose again I wouldn’t hesitate to engage their services.

January 1, 2024
Unprompted review
Bluebird Care - Edinburgh logo

Reply from Bluebird Care - Edinburgh

Hello, thank you for taking the time to leave such a detailed review. We're pleased to hear that we've been recommended by people in our community, that's our ultimate goal as it allows us to ensure people receive high-quality, person-centric home care. We wish you and your mother all the best in the future.

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