Joanna went over and above to try and ensure our Mum (91) was getting the care she needed: she tried so hard to engage with Mum and was incredibly kind and friendly with her. Other members of the tea... See more
Company replied
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See what reviewers are saying
Bluebird Care is a fantastic company to work for. All staff are amazing and really care about the customers they look after. The support that is given is great.
Company replied
All the Bluebird carers that attended my mother in law were extreemly kind and understanding to her needs and requirements. Although this was only for a few months until she moved to residential car... See more
Company replied
There are always staff available to answer the phone and help with any queries. They try their best to resolve any issues.
Company replied
Company details
About Bluebird Care - Essex West
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Unit 1, 284 Warley Hill, CM13 3AB, Brentwood, Essex, United Kingdom
- 01277230763
4.2
Great
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Live-in care
Bluebird Care provided 24/7 live in care for my elderly relative before she moved to residential care.
She was treated with kindness and respect.
August 18, 2025
Unprompted review
Outstanding care company
From the outset this company were professional and they really listened to what we wanted and needed from a carer. Everyone they sent was perfect which was a breath of fresh air compared to other companies.
Contact and checks are punctual and professional and they really try to accommodate extra requests. Dawn is amazing as a care supervisor. Thoroughly recommend this company.
June 6, 2025
Unprompted review
A very caring service
Joanna went over and above to try and ensure our Mum (91) was getting the care she needed: she tried so hard to engage with Mum and was incredibly kind and friendly with her.
Other members of the team were quick to raise the alarm when they felt Mum was unwell, which is really important with an elderly person when professional health is required.
October 17, 2024
Unprompted review
Reply from Bluebird Care - Essex West
Thank you Aileen for taking the time to provide such a kind review, I will pass this on to the rest of the team
Many Thanks
Lisa
helpful
There are always staff available to answer the phone and help with any queries. They try their best to resolve any issues.
June 14, 2024
Unprompted review
Reply from Bluebird Care - Essex West
Thank you for your kind words, I will pass your thoughts on to the team
Many Thanks
Lisa
Marketing Manager
Very good experience.
All the Bluebird carers that attended my mother in law were extreemly kind and understanding to her needs and requirements. Although this was only for a few months until she moved to residential care, I would have no hesitation in recommending their services.
June 3, 2024
Unprompted review
Reply from Bluebird Care - Essex West
Hi Robert, thanks for your great review! If we can be any help in the future let us know. Regards Louise Ridge
I love working for bluebird care west…
I love working for bluebird care west essex they are so suportive of customers and carers the training is excellent and informative The management team is great and our senior care workers are fantastic in my opinion they put the care in carer
March 26, 2024
Unprompted review
Reply from Bluebird Care - Essex West
Thank you Tracey for valued feedback, I will pass this on to the team who I know will be very pleased to read your views
Bluebird Care is a fantastic company to…
Bluebird Care is a fantastic company to work for. All staff are amazing and really care about the customers they look after. The support that is given is great.
March 22, 2024
Reply from Bluebird Care - Essex West
Hello Dawn Holeyman, thank you for giving such a high star-rating! Thanks again and take care!
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