Bluebird Care - Mid Essex Reviews 

16
TrustScore 4.5 out of 5

4.4

80-86 New London Road, CM2 0PD Chelmsford, Essex, GB


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Rated 5 out of 5 stars

I engaged Bluebird for my 93 year old mother following a spell in hospital. She has recovered so well with the help of her Carers. They turn up at a consistent time, help with her personal care, her... See more

Company replied

Rated 5 out of 5 stars

I am very happy to recommend the services of Bluebird Mid Essex. From my initial enquiry through to care provided four times a day for my mother their staff have been professional, caring and friendly... See more

Company replied

Rated 4 out of 5 stars

I have been working for Bluebird for just under a year and can honestly say the company is very open to feedback and caring for staff as well as customers.

Company replied

Rated 5 out of 5 stars

I recently worked at Bluebird as a Care Supervisor, unfortunately I had to leave due to personal circumstances. They made me feel welcome from day 1. The training is very intensive and the Care expert... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Mid Essex

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 80-86 New London Road, CM2 0PD, Chelmsford, Essex, United Kingdom

  • 01245263962

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(16)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team, great care

We’ve always been treated with total care and respect as we all work together to support our elder. The team are professional and wonderful. Wholly recommend.

April 7, 2025
Rated 5 out of 5 stars

Excellent Care

I engaged Bluebird for my 93 year old mother following a spell in hospital. She has recovered so well with the help of her Carers. They turn up at a consistent time, help with her personal care, her meals and at bedtime. I was not expecting my mum to pick up as much as she has, to the point where she can do little things for herself almost as much as before her fall. I can see the delight in her face when her Carers arrive and the increased socialisation has been a key factor in her improvement. Also, any issues and the company is straight on it. I cannot thank Bluebird enough for their help and for getting my mum (and the rest of the family) back on track.

August 15, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Thank you Roz for your kind words, Its so good to hear that your Mother is doing so well, I will share this with the team who I know will really appreciate your kind words.

Thank you
Lisa
Marketing Manager

Rated 5 out of 5 stars

Bluebird care

All staff are well dressed in uniform and are very well trained . Confident and compassionate .

May 17, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Thank you Sharon for your kind words, i will share this with the rest of the team

Many Thanks

Lisa

Rated 4 out of 5 stars

Good to work for!

I have been working for Bluebird for just under a year and can honestly say the company is very open to feedback and caring for staff as well as customers.

May 9, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Many Thanks for your feedback Beth

Rated 5 out of 5 stars

Part of a highly respected and valued team

As a Care Worker with Bluebird Care I know that I'm part of a highly respected and valued team within the care sector. This company can be trusted to provide high quality care, through the staff selection and ongoing training and monitoring processes in place. It adheres to Codes of Ethics and Practice which ensures that safe, reliable, ethical and professional services are provided for customers.

May 9, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Many Thanks for your feedback I will pass this on to the team

Rated 5 out of 5 stars

Excellent Carers

I am very happy to recommend the services of Bluebird Mid Essex. From my initial enquiry through to care provided four times a day for my mother their staff have been professional, caring and friendly. I would especially like to mention Angela for her kindness and organisational skills.

May 2, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Thank you Mrs Simmons for your Kind words, I will make sure I share this with the team

Many Thanks

Lisa
Marketing Manager

Rated 5 out of 5 stars

Bluebird care

Everyone I had contact with at Bluebird was understanding, polite and friendly. I would highly recommend them and would not hesitate to use their services again if required.

April 28, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Thank you Denise for you kind words, I will pass this on to the team
Many Thanks

Rated 5 out of 5 stars

Lovey place to work & genuinely care for their Customers

I recently worked at Bluebird as a Care Supervisor, unfortunately I had to leave due to personal circumstances. They made me feel welcome from day 1. The training is very intensive and the Care experts do not go out alone until they display they are competent in all aspects of care. It is the first care company I have worked for over the years that ensure the carers give the customer the full time they are allocated to their call and genuinely care for the welfare etc of their customer. I would not hesitate to recommend Bluebird either as a career choice or choosing them to care for your loved one.

April 9, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Thank you Wendy for your kind words, we wish you all the very best and hope to see you soon

Rated 5 out of 5 stars

Bluebird Care are truly OUTSTANDING!

Bluebird Care are truly OUTSTANDING!!
Having lost my mother over 4 years ago, my father is now living alone and would not be able to have remained in his home had it not been for the fantastic team of carers Bluebird provides for him.
They provide daily evening visits to prepare a home cooked, nutritious, well balanced meal for him. They prepare a lunch for the following day which they leave in the fridge.
They do his weekly shopping - Come to the house, check what is needed pre shopping. The daily carers have a notebook which they write shopping requirements in on a daily basis so that come shopping day the carer has a complete list of all requirements. Incredibly organised!
They take him to his weekly lunch club and collect him as this is the only outing he has during the week.
They take him to his dental appts and any other appts he may have.
They are 100% professional, kind and reliable.
They go above and beyond to fulfil any requests we may have.
We have NEVER been let down once in over 4 years!
We would be totally lost without them.
We are incredibly grateful to them all!

March 21, 2024
Bluebird Care - Mid Essex logo

Reply from Bluebird Care - Mid Essex

Nicola, Thank you so much for this wonderful review, it really does mean a great deal to gain reviews from our customers and I will share this with the team - Thank you
Lisa Marketing Manager

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