Bluebird Care - Norwich & North Norfolk Reviews 

3
TrustScore 4 out of 5

4.0

Unit 7 - Oaktree Business Park, Basey Road, Rackheath, NR13 6PZ Norwich, Norfolk, GB


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Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Norwich & North Norfolk

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Unit 7 - Oaktree Business Park, Basey Road, Rackheath, NR13 6PZ, Norwich, Norfolk, United Kingdom

  • 01603 735999

4.0

Great

TrustScore 4 out of 5

3 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(3)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The period that my mum received care

The period that my mum received care from this company was second to none. They always would keep us informed of any changes in her weekly schedule and all the staff were caring, friendly, polite and more importantly my mum was more than happy on how they looked after her. I would strongly recommend anyone looking for care for an elderly parent should make this company there first port of call.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We started with Blue Bird Norwich in December and are extremely happy with the care my mum is getting.
The carers are wonderful. Friendly, but very professional. They're all very patient and kind and very encouraging.
The office staff are easy to contact and very efficient in their responses to any queries.
We don't have any complaints at all.
Very happy with the service and would highly recommend, Bluebird care.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

My uncle has lovely ladies from…

My uncle has lovely ladies from Bluebird visit him four times a day- he calls them his lovely's - they are always so kind and caring and nothing is too much trouble for them . He likes to see different faces and had a lady from the office last week , which made him feel important. As a family knowing these carers go in on a regular basis no matter what has brough us all great comfort and has taken the stress and burden away from us . We visit him knowing we can spend time with him and not having to do jobs for him . They have recently started taking him shopping - which he enjoys not sure about the poor carer as he is a fusspot

April 22, 2024
Unprompted review

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