I have been with Bluebird for over 3 and half years now and it’s by far the best company to work for, I do not in-vision myself anywhere else. Nothing but support from all, I took some time off to bec... See more
Company replied
Room 5 Birch Suite, Mamhilad House, Mamhilad Park Estate, NP4 0HZ Pontypool, Torfaen, GB
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I have been with Bluebird for over 3 and half years now and it’s by far the best company to work for, I do not in-vision myself anywhere else. Nothing but support from all, I took some time off to bec... See more
Company replied
By far the best care company that I have ever worked for. Very flexible hours, understanding of your needs and will bend over backwards to support you.
Company replied
Fantastic team of carers and the office team are very helpful
Company replied
Amazing company to work for, both staff and customers are fantastic
Company replied
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Written by the company

Peace of Mind, Guaranteed
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Room 5 Birch Suite, Mamhilad House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Torfaen, United Kingdom
Asks customers to review
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Replied to 26% of negative reviews
Typically takes over 1 month to reply
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I have been with Bluebird for over 3 and half years now and it’s by far the best company to work for, I do not in-vision myself anywhere else. Nothing but support from all, I took some time off to become a mum short of 2 years ago and since then they have been nothing but supportive of my needs around childcare and work. I enjoy visiting all of our customers and helping them to live safely, comfortably and happily within their own home where they belong.

Reply from Bluebird Care - Pontypool & Ebbw Vale
Amazing company to work for, both staff and customers are fantastic

Reply from Bluebird Care - Pontypool & Ebbw Vale
By far the best care company that I have ever worked for. Very flexible hours, understanding of your needs and will bend over backwards to support you.

Reply from Bluebird Care - Pontypool & Ebbw Vale
Fantastic team of carers and the office team are very helpful

Reply from Bluebird Care - Pontypool & Ebbw Vale
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