Work the staff to the bone then when they leave they are refusing to pay wages, yes Bluebird this is actually ILLEGAL and you will be getting a solicitor letter very soon, apparently the lady who does... See more
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Disappointing experience with BB care in Rainford. We have been concerned for a while that cash has been going missing from my Mum’s house, but didn’t have enough detail to raise formally. This last... See more
I worked for Bluebird Care St Helen’s for over seven years. I really enjoyed my time as a care worker, I gained lots of experience and knowledge along the way and completed my NVQ Level 2. I cared for... See more
Company replied
Bluebird Care St Helens care for my uncle and provide an excellent service. They are very thoughtful and nothing is too much trouble. I would highly recommend them.
Company replied
Company details
About Bluebird Care - St Helens
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
70 Cambridge Road, WA10 4HD, St Helens, Merseyside, United Kingdom
- 01744759526
3.0
Average
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Disappointing experience with BB care…
Disappointing experience with BB care in Rainford. We have been concerned for a while that cash has been going missing from my Mum’s house, but didn’t have enough detail to raise formally. This last weekend I know that over £50 has gone missing with the daily Bluebird carers as the only visitors during this period other than myself.
The loss of trust is more worrying than the finance. Whilst BB have carried out investigations promptly and professionally they offer nothing to restore trust - disappointing especially as in other respects they offer good care.
The outcome seems based on defensiveness, protecting corporate reputation and doesn’t quite match up to a quality and caring organisation.
February 19, 2025
Unprompted review
Refuse to pay wages !!!!!
Work the staff to the bone then when they leave they are refusing to pay wages, yes Bluebird this is actually ILLEGAL and you will be getting a solicitor letter very soon, apparently the lady who does the wages seems to never be in the office - absolute horrible company if you treat your staff this way god knows how you treat your patients ! you should be ashamed of yourselves !!!!!
February 14, 2025
Unprompted review
Care Worker
I worked for Bluebird Care St Helen’s for over seven years. I really enjoyed my time as a care worker, I gained lots of experience and knowledge along the way and completed my NVQ Level 2. I cared for so many lovely customers which I will be forever grateful for and met so many amazing colleagues who I class as true friends. I want to thank you all for your support over the years and I will miss you all dearly.
May 15, 2024
Reply from Bluebird Care - St Helens
Thank you for your lovely review. You have been an outstanding member of the team and we wish you the best of luck in all of your future endeavours! You are and will be missed by us all!
Bluebird Care St Helens care for my…
Bluebird Care St Helens care for my uncle and provide an excellent service. They are very thoughtful and nothing is too much trouble. I would highly recommend them.
November 13, 2023
Unprompted review
Reply from Bluebird Care - St Helens
Hi William
Thank you for your lovely review. We are glad to hear that you are happy with the service we provide for your uncle.
Thanks
Bluebird Care St Helens
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