Staff at Bluebird Care are brilliant, all super friendly and supportive. The training here has been smooth and interactive, great trainers all the way round. A welcoming atmosphere and always happy to... See more
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I have worked for Bluebird Care Sunderland for over 5 years. I started as a Administrator to my correct role of Office Manager. We have a fantastic team who work extremely hard to ensure that each of... See more
Great lovely welcoming , seems like a great bunch , lovely company! Can’t wait to start working here
Company replied
I cannot express enough gratitude for the exceptional care my grandmother received with Bluebird. Every single member of the care team treats my granny with kindness and respect, making her feel value... See more
Company details
About Bluebird Care - Sunderland & Durham North
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Great Lime Road 126, NE12 6RU, Newcastle upon Tyne, England, United Kingdom
- 01915672512
4.2
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 month
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Lovely training with Bluebird Care.
Staff at Bluebird Care are brilliant, all super friendly and supportive. The training here has been smooth and interactive, great trainers all the way round. A welcoming atmosphere and always happy to arrive.
May 1, 2026
Unprompted review
Reply from Bluebird Care - Sunderland & Durham North
Thank you very much for your kind feedback!
Great lovely welcoming
Great lovely welcoming , seems like a great bunch , lovely company! Can’t wait to start working here
April 28, 2026
Unprompted review
Reply from Bluebird Care - Sunderland & Durham North
We cant wait for you to start with us!
I have learn more different things 😌
May 1, 2026
Unprompted review
Reply from Bluebird Care - Sunderland & Durham North
Great news!
Bluebird Sunderland - Caring and Kind Service
I cannot express enough gratitude for the exceptional care my grandmother received with Bluebird. Every single member of the care team treats my granny with kindness and respect, making her feel valued. They take the time to get to know her – asking about her interests, hobbies, and preferences, which has really made a difference in her daily experience. It has been so reassuring to see how they approach her with patience and genuine affection.
August 8, 2024
Unprompted review
Excellent
I can't express enough how grateful I am for the outstanding care provided to my mum by Bluebird Care. From the very beginning, their team was not only professional but also incredibly warm and compassionate. They took the time to understand my mum's specific needs and preferences, ensuring she felt comfortable and well-cared for at all times.
The caregivers were consistently punctual, respectful, and genuinely kind-hearted. They went above and beyond, not just attending to my mum's physical needs, but also providing companionship and emotional support that made a real difference in her daily life. It was evident that they truly cared about her well-being, and that gave me peace of mind knowing she was in good hands.
Communication with the service was always smooth and responsive, and they were flexible in accommodating any changes to the care schedule. I highly recommend Bluebird Care to anyone looking for reliable, compassionate, and professional care for their loved ones. They truly made a positive impact on our lives, and I am forever thankful for their exceptional service.
July 19, 2024
Unprompted review
OUTSTANDING
I have worked for Bluebird Care Sunderland for over 5 years. I started as a Administrator to my correct role of Office Manager. We have a fantastic team who work extremely hard to ensure that each of our customers receives the highest standard of care. I could not picture myself working anywhere else. I have not only been granted with career progression I have also received an exceptional amount of training within the care sector which has inspired me to become confident within my role at present.
March 7, 2024
Unprompted review
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