Bluebird have been fantastic. They were able to set up care very quickly and were responsive and helpful. The care has been just what was needed. Everyone who has come has been lovely to have in th... See more
Company replied
Location
Switch locationSuite F&H, NBK House, 64a Victoria Road, RH15 9LH Burgess Hill, West Sussex, GB
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We received excellent service from our first contact. Everything we needed from days and hours were possible from the outset. We liked all the carers who came promptly and were most supportive to my h... See more
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Every day is a new and exciting day working for Bluebird care. Helping my customers keep their independence in their own home is so rewarding. Great company with amazing support from the office sta... See more
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As a blue bird carer I have a good experience working with the company.
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Company details
About Bluebird Care - Sussex Weald
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Suite F&H, NBK House, 64a Victoria Road, RH15 9LH, Burgess Hill, West Sussex, United Kingdom
- 01444414351
4.6
Excellent
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bluebird have been fantastic.
Bluebird have been fantastic.
They were able to set up care very quickly and were responsive and helpful.
The care has been just what was needed. Everyone who has come has been lovely to have in the home. I have had no concerns or worries.
Bluebird also have had good communication with both the recipient of the care and the family.
July 28, 2026
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you so much for taking the time to share your wonderful feedback.
We're delighted to hear that we were able to arrange care quickly and provide the responsive support you needed. It means a great deal to know that our care team has made such a positive impression, and that every member of the team has helped you and your loved one feel comfortable, supported and reassured.
We're also pleased that our communication with both your family and the person receiving care has met your expectations. Building trust through compassionate care and clear communication is at the heart of everything we do.
Thank you for choosing Bluebird Care and for your kind words. We'll be sure to share your feedback with the whole team—it will mean a lot to them.
Considerate & knowledgeable carers
The team at Bluebird were positive, kind & considerate. They understood & managed all of her medical & care needs 24/7. The carers are friendly & always give 100%. The care & kindness given to my mother was amazing .
June 1, 2026
Unprompted review
Excellent Home Care
We received excellent service from our first contact. Everything we needed from days and hours were possible from the outset. We liked all the carers who came promptly and were most supportive to my husband, therefore giving me the confidence to leave my him. We do not need carers any longer, but they certainly helped my husband to get back on his feet after his operation. We will miss their kind attention. However, we know that help is available should we ever need it again. We would not hesitate to recommend Bluebird Care to anyone requiring assistance.
March 25, 2026
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you for your review, we really appreciate it. It is wonderful to hear our Care Experts supported your husband's recovery journey and gave you peace of mind. Thank you again, have a wonderful rest of your day and we will share your feedback with our care team!
Wonderful carers
Wonderful carers, always cheerful, practical and helpful.
March 25, 2026
Unprompted review
Reply from Bluebird Care - Sussex Weald
We are happy to hear about your wonderful experience with our Care Experts who bring cheer and practical support daily. Thank you for your review, we will pass this onto our care teams. Have a lovely day!
Reply from Bluebird Care - Sussex Weald
Thank you so much for sharing your positive experience working with us at Bluebird Care! Your dedication to our customers is what makes our service so special, and we're proud to have you as part of the Bluebird Care family. Thank you for everything you do!
Every day is a new and exciting day…
Every day is a new and exciting day working for Bluebird care. Helping my customers keep their independence in their own home is so rewarding.
Great company with amazing support from the office staff and colleagues.
Pay is great and also hours to suit.
I’d recommend Bluebird to everyone and do regularly with not only friends but friends of existing customers.
November 6, 2024
Reply from Bluebird Care - Sussex Weald
Thank you so much for your wonderful feedback! We're thrilled to hear that you find working for Bluebird Care both rewarding and supportive. It's our goal to make sure our team feels valued and empowered to make a real difference for our customers, so it's great to know that you feel that way.
Your commitment to helping our customers maintain their independence truly embodies what Bluebird Care is all about. It's also fantastic to hear that you find the pay, hours, and support from our office staff to be a good fit. Thank you for your recommendations - they mean so much to us!
We're grateful to have dedicated team members like you, and we look forward to continuing to work together to provide exceptional care. Thank you again for your kind words!
An invaluable help
Joy came to visit my stepfather at a time of severe distress and was invaluable with the help she gave to get him to a place where he could be comfortable and well looked after. Her service was excellent and really caring.
September 19, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you so much for your kind words! Our goal is always to provide the highest level of care and comfort, and I'm so glad to hear that we were able to reach a place of well-being. Your feedback means a lot for us, and we will continue striving to offer compassionate care to those in need.
Employee Review
I started with Bluebird Care in July 2024 and i’m so impressed with the company as a whole.
Going to work doesn’t feel like work which is priceless.
September 2, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you so much for sharing your positive experience with Bluebird Care! We're thrilled to hear that you've been impressed with our company since joining in July 2024. It’s incredibly rewarding to know that coming to work feels enjoyable for you—creating a supportive and fulfilling environment is something we strive for every day.
Your feedback is invaluable to us, and we're delighted that you feel at home with our team. We look forward to continuing this journey together and supporting you every step of the way!
Wonderful company
Wonderful company, friendly staff, Very positive experience.
September 2, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you so much for your wonderful feedback! We are delighted to hear that you’ve had a positive experience with our company and that you find our team friendly and supportive. Your kind words mean a lot to us and reflect the collaborative and welcoming environment we strive to maintain.
We are thrilled to have you as part of our team, and it’s great to know that you feel supported and valued.
Reply from Bluebird Care - Sussex Weald
Thank you so much for your kind words and for taking the time to leave such a positive review. We're thrilled to hear that you feel supported by our company and that we consistently go the extra mile. Your dedication and hard work are a big part of what makes us great, and we're lucky to have you on our team.
Keep up the fantastic work, and thank you for being such a valuable part of our company!
Bluebird Care Employee
Bluebird are amazing! I first started Bluebird in March 2022 as a Carer and I was then awarded the opportunity to take a step with becoming a Care Service Specialist in August 2023. Bluebird have been so supportive throughout my whole time here and I would highly recommend becoming part of the team.
July 25, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Bluebird Care since you joined us in March 2022. It's wonderful to see your growth and development, moving from a Care Assistant to a Care Service Specialist in such a short time.
Your dedication and hard work have truly made a difference, and we're delighted to have been able to support you on your journey. Your recommendation means a lot to us, and we're proud to have you as a part of the Bluebird Care family.
Thank you for your commitment and for sharing your experience. Together, we will continue to provide excellent care and support to those who need it.
As a blue bird carer I have a good…
As a blue bird carer I have a good experience working with the company.
July 25, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you for sharing your positive experience with Bluebird Care! We are thrilled to hear that you are enjoying your time working with us. Your dedication and hard work is invaluable to our team, and we are committed to supporting you in every way possible.
If you ever have any suggestions or need further support, please don't hesitate to reach out. We look forward to continuing to work together to provide exceptional care to our customers.
Great experience working for bluebird
Great experience working for bluebird
July 25, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you for sharing your wonderful experience working at Bluebird Care! We're thrilled to hear that your time with us has been so positive.
At Bluebird Care, we strive to create a supportive and dynamic work environment where every member of staff feels valued and empowered. It's incredibly gratifying to know that our efforts have made a meaningful impact on your experience.
If you have any additional feedback or suggestions on how we can continue to improve, please don't hesitate to share. Your insights are invaluable as we continue to grow and evolve.
Thank you once again for your kind words and for being a part of the Bluebird Care team. We look forward to continuing this journey together!
Great
Has a care of this company I can say that the service we provide is very good.
We live our job and our clients.
July 25, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you so much for taking the time to share your thoughts and experience with us. Your dedication and passion for your job and our customers shine through in your words, and it's heartwarming to see how much you care.
At Bluebird Care, we are committed to delivering the highest quality of care, and ut's team members like you who make this possible. Your love for your job and your genuine concern for our customers are what set us apart and ensure that we continue to provide exceptional service.
We greatly appreciate your hard work and dedication. Thank you for being an integral part of our team and for your ongoing commitment to excellence.
Professional Care and Support
I have had the pleasure of working for Bluebird Care now for nearly 14 years and I still take pride in promoting the flexible Professional Care and Support Services we offer enabling our customers to remain in their own home
It has been a rewarding experience and I have enjoyed working with such a lovely team and would highly recommend the company to any one !!
Thank you Bluebird Care
July 4, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you so much for your heartfelt review and for your incredible 14 years of dedication to Bluebird Care!
We're delighted to hear that you take pride in promoting our flexible and professional care services, and that your experience has been so rewarding.
Your commitment and passion is truly inspiring, and we're grateful to have you as a part of our wonderful team. Your recommendation means a lot to us, and we look forward to many more years of working together.
Thank you for being such a valued member of the Bluebird Care family!
Amazing Employer
Amazing Employer! Such a great work environment with the office team as well as other carers. Our registered manager is so helpful, as well as being able to go to her with anything you may need. Very happy.
July 4, 2024
Unprompted review
Reply from Bluebird Care - Sussex Weald
Thank you for your wonderful review!
We're thrilled to hear that you're enjoying your work environment and find the team, including our Registered Manager, so supportive and helpful. Your happiness and satisfaction are our top priorities, and we're glad to know we're meeting your expectations.
We're here to support you and make your experience even better. Thank you for being a valued member of our team!
Bluebird employee
I really enjoy working for Bluebird. The clients are lovely and always pleased to see you. It is a very rewarding job, some days are hard but worth going that extra mile. I work with an amazing team of carers. Management are always there to support you when needed.
May 14, 2024
Reply from Bluebird Care - Sussex Weald
Thank you for sharing your positive experience!
We are so pleased to hear that you are enjoying your role at Bluebird Care. Our team is our greatest asset, and your feedback confirms that we are providing a supportive and rewarding environment.
Your dedication to our clients is inspiring. Keep up the great work!
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