Bluebird care The ladies that visit my son are always professional. They are all very sociable always engaging my son in conversation as they go about their duties. My son has specialized care and... See more
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Location
Switch locationOffice 13, Flexspace, Roway Lane, B69 3ES Oldbury, West Midlands, GB
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See what reviewers are saying
The care provided by Bluebird's Sandwell team is caring, friendly and responsive. Everyone from Kayleigh the manager through to my mum's regular carers, go the extra mile. The are 100 per cent reliab... See more
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This is a brilliant company to work for, the managers are amazing and are always willing to help and they go above and beyond for us carers. While Kayleigh and Nicole are my managers I wouldn’t look... See more
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I have now been working for Bluebird Care Sandwell for 3 years and can confidently say I am extremely happy in my role. Since new management took over, I am happy to say that I am much happier and I a... See more
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Company details
About Bluebird Care - West Bromwich (Sandwell)
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Office 13, Flexspace, Roway Lane, B69 3ES, Oldbury, West Midlands, United Kingdom
- 01213891260
4.4
Excellent
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The fact that I have two regular…
The fact that I have two regular carers. Would like to maintain that system in the future. When a different carer is substituted, I then have to tell them everything that I need
May 8, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hello Eileen, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
This is a brilliant company
This is a brilliant company to work for, the managers are amazing and are always willing to help and they go above and beyond for us carers.
While Kayleigh and Nicole are my managers I wouldn’t look to work anywhere else
May 7, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hi Gemma, it is so great to receive such a high star-rating! Thank you!
Bluebird care
Bluebird care
The ladies that visit my son are always professional. They are all very sociable always engaging my son in conversation as they go about their duties. My son has specialized care and all his carers are suitably trained. Thank you Bluebird
May 7, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hello Lisa, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Working for bluebird.
I have worked with bluebird for a few years now and have been given the opportunity to take on more responsibility as the supervisor, I work with a great office team and highly dedicated carers, every day is different and all the customers are like extended family to all of us.
May 7, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hi Amanda, we really appreciate this positive review! Thanks so much!
All the staff are approachable
All the staff are approachable and can accommodate extra care at short notice.
April 30, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Thank you for such a positive review Beryl, have a wonderful day!
Great Employer
I have now been working for Bluebird Care Sandwell for 3 years and can confidently say I am extremely happy in my role. Since new management took over, I am happy to say that I am much happier and I am proud of how far the company has come. I couldn’t recommend working for Bluebird Care Sandwell enough!
May 1, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hi Zoe, we love receiving a high rating, and appreciate your positive review!
I am so pleased with how they managed …
I am so pleased with how they managed to get my mum to accept the carers. She really likes them. I love that I can read everything they have done each day with her. This puts my mind at rest that I know she is being looked after and she well.
April 30, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hello Sue, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
You get what you pay for
Bluebird are a little more expensive than some other care companies, but they are 10 times better under the newer management. They were mediocre 3 years ago but have improved greatly due to new staff and are now setting the bar for other care companies to aim for (which they will never achieve!)
April 30, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hello Steve, thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
Now the client respect there needs go the exyra mile
Carer did a sit as extra and respected space needs and cared of the client
April 26, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hi Helen, your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care!
The care provided by Bluebird's…
The care provided by Bluebird's Sandwell team is caring, friendly and responsive. Everyone from Kayleigh the manager through to my mum's regular carers, go the extra mile. The are 100 per cent reliable and very respectful of my mum, treating her in a dignified and empathetic way.
No one wants to think of a time when they can no longer live independently without help but after a stay in hospital my mum was in this position. Her two regular carers are now like friends and she looks forward to their daily visits. Importantly it has meant she can continue to live independently in her own home.
April 30, 2024
Reply from Bluebird Care - West Bromwich (Sandwell)
Hi Helen, thank so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!
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