Bluebird Care - Wiltshire South Reviews 

5
TrustScore 4 out of 5

3.9

The Portway Centre, Old Sarum, SP4 6EB Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

professional and kind. Keen to support and had an initial meeting to set up a package. Enthusiastic to know about my parents in order to gain background information. Once the care plans had been cr... See more

Company replied

Rated 5 out of 5 stars

The team at Bluebird have been caring for my brother for many years. The team may have had some changes but so have my brothers needs, through all the changes the commication and the quality of the ca... See more

Company replied

Rated 5 out of 5 stars

We brought Bluebird Care in to help my 85 year old neighbour after a fall. They come morning and evening to do personal care, get her dressed and prepare her breakfast and dinner. I cannot fault th... See more

Rated 5 out of 5 stars

My Mum has had Bluebird carers come in 3 times a day for a good 18 months now. I can only praise their dedication and cheerful mood when they visit. Apart from the practical stuff they do in helping m... See more


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Wiltshire South

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • The Portway Centre, Old Sarum, SP4 6EB, Salisbury, Wiltshire, United Kingdom

  • 01722568930

3.9

Great

TrustScore 4 out of 5

5 reviews

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Replied to 35% of negative reviews

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3.9

All reviews

(5)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

professional and kind

professional and kind. Keen to support and had an initial meeting to set up a package. Enthusiastic to know about my parents in order to gain background information.
Once the care plans had been created, care started promptly. It has only been 1 week into caring for my parents and the care has been excellent and carers are following the care plans that have been set.
Would recommend bluebird care to all who are looking for a professional and reliable agency and who actually care.

November 14, 2025
Unprompted review
Bluebird Care - Wiltshire South logo

Reply from Bluebird Care - Wiltshire South

Hi Kathryn. Your feedback is greatly appreciated. Thanks for the kind review!

Rated 5 out of 5 stars

Excellent and reliable

The team at Bluebird have been caring for my brother for many years. The team may have had some changes but so have my brothers needs, through all the changes the commication and the quality of the care has been consistent and thorough. The carers are always friendly, polite and professional , treating my brother with care and respect and work as a team. Bluebird is excellent at providing reliable, trustworthy well trained caring staff . Tendia and Leanne in the office are always easy to contact and very efficient at sorting out any problems quickly. Would highly recommend the team at Bluebird Salisbury , they give me peace of mind I know my brother is always in good hands! Thank you.

November 10, 2025
Unprompted review
Bluebird Care - Wiltshire South logo

Reply from Bluebird Care - Wiltshire South

Hi Elizabeth. Thank you, we appreciate your feedback! We're so glad we could provide you with a positive experience.

Rated 5 out of 5 stars

I know she’s in good hands.

We brought Bluebird Care in to help my 85 year old neighbour after a fall. They come morning and evening to do personal care, get her dressed and prepare her breakfast and dinner. I cannot fault them. They are extremely reliable, always arrive with a big smile, are professional and kind. My neighbour looks forward to them coming. It takes so much pressure off me knowing that they go the extra mile to make sure my neighbour is safe, well fed, clean and cared about. I’ve dealt with many care companies and Bluebird are by far the best.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Do you call that Caring?

Morning call, carer tells my dad to leave the urine soaked bedsheets to dry out? After the evening carer has been and gone, I visit my dad to find wet bedding still on his bed. Is this what this Care company Call Care? Treat your clients with the kindness and dignity that they deserve. New care provider starting , not a moment too soon.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Praise for Bluebird Care

My Mum has had Bluebird carers come in 3 times a day for a good 18 months now. I can only praise their dedication and cheerful mood when they visit. Apart from the practical stuff they do in helping my Mum get washed/dressed in the morning and preparing food / cleaning etc., they are a vital social contact for my Mum who enjoys chatting with them . From an administrative point of view, very quick to respond to requests and to accommodate any change in schedule !

April 6, 2024
Unprompted review

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