Bluebox Storage Reviews 113

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

No problem with container just communication could be better. Finished last Friday no one there to hand keys to no post box either even though got told there was. Asked them to inform me when som... See more

Rated 5 out of 5 stars

I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other e... See more

Rated 5 out of 5 stars

Fabulous service I was upstairs but transferred downstairs to make things easier been with Bluebox a few years now

Rated 5 out of 5 stars

Have just finished using the container storage at Bluebox Swalwell. No problem with set up, payments ok, and good access at all times, good comms.

Company details

  1. Self-Storage Facility

Written by the company

At BlueBox Storage we have built a solid reputation in Middlesbrough and across the North East over a number of years. Specialising in self-storage we thrive on meeting the needs of our customers every time. If you require a storage facility that’s closely monitored 24/7 with access around the clock get in touch! 0800 535 3470


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Storage when needed

Excellent customer care, easy to deal with, very friendly service, containers are new and well maintained 💯% will definitely use again 👍👍👍

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great local firm

Great local firm, employing great local people who continually improved their efficiency and security throughout the years I've had storage with them. Always friendly and accommodating when you do need to speak with them. Would 100% recommend.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service was fantastic

Customer Service was fantastic. Lisa and her colleagues were amazing.

Probably the best storage units I’ve experienced so far, I would definitely be using them again.

Thank you so much, girls for all your help. Your customer service was amazing.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, the experience has been excellent.
The only issue I had was with the difficulty in opening/closing the container. You really need to be built like a tank to close the doors and I always had to have my husband with me to close them.
Have moved our goods to a container site more local to us and I can close the doors with little effort; still just as secure!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Hired for a short period which…

Hired for a short period which developed into a year. No issues, clean unit, easy access any time. Great customer service always answered the phone immediately. Great price and very easy to return at short notice when new house purchase completed.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Convenient Storage

I had a storage locker for about 18 months as temporary storage while i moved house. I had no issues with the locker or the account. And handing back the locker when I was done was simple and quick.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and great price

Great customer service and great price. Definitely the best and cheapest around. If secure storage is what you are after then these are brilliant. I used the one in Hull which was ideal location for what I needed. Would definitely use them again.

March 8, 2025
Unprompted review
Rated 2 out of 5 stars

Used Blue Box to store 2 cars whilst…

Used Blue Box to store 2 cars whilst moving, only hoped to use for a month but the house purchase dragged on so spoke to someone in the office who informed me that if we vacated the containers with 2 weeks left on the hire we would get a refund, rang today only to be told that if it had been a week into the payment they would have refunded. You need to get your staff all following the same guidelines so now we paid £240 for 12 days hire so they get double for those units that will be rented out again. Wouldn't use you again.

February 26, 2025
Unprompted review

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