No problem with container just communication could be better. Finished last Friday no one there to hand keys to no post box either even though got told there was. Asked them to inform me when som... See more
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I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other e... See more
Fabulous service I was upstairs but transferred downstairs to make things easier been with Bluebox a few years now
Have just finished using the container storage at Bluebox Swalwell. No problem with set up, payments ok, and good access at all times, good comms.
Company details
Written by the company
At BlueBox Storage we have built a solid reputation in Middlesbrough and across the North East over a number of years. Specialising in self-storage we thrive on meeting the needs of our customers every time. If you require a storage facility that’s closely monitored 24/7 with access around the clock get in touch! 0800 535 3470
Contact info
Skippers Lane Industrial Estate, TS6 6JA, MIDDLESBROUGH, United Kingdom
- 0800 535 3470
- info@bluebox-storage.co.uk
- bluebox-storage.co.uk
Hasn’t replied to negative reviews
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Did the job.
Excellent customer service and security.
Excellent containers
Excellent containers, outstanding customer service,
excellent security,brilliant access off A1.
Third time I've used Bluebox and wont be using anyone else.
Storage when needed
Excellent customer care, easy to deal with, very friendly service, containers are new and well maintained 💯% will definitely use again 👍👍👍
My first choice for storage
Easy to deal with, secure and easy to access site. Container clean and dry. Totally my storage solution first choice.
Great local firm
Great local firm, employing great local people who continually improved their efficiency and security throughout the years I've had storage with them. Always friendly and accommodating when you do need to speak with them. Would 100% recommend.
Second time users. Great service again
Second time we have used blue box. Excellent service again. Very easy to sign up and easy process to end storage. Great access times.
Would highly recommend and will use again if required. Thanks.
Customer Service was fantastic
Customer Service was fantastic. Lisa and her colleagues were amazing.
Probably the best storage units I’ve experienced so far, I would definitely be using them again.
Thank you so much, girls for all your help. Your customer service was amazing.
Overall
Overall, the experience has been excellent.
The only issue I had was with the difficulty in opening/closing the container. You really need to be built like a tank to close the doors and I always had to have my husband with me to close them.
Have moved our goods to a container site more local to us and I can close the doors with little effort; still just as secure!
Absolutely great company and very…
Absolutely great company and very helpful
No problems here
Clean container, easy access, seemed secure. Ideal to store some bits for a few weeks while I moved house
Needed storage for my move and Bluebox…
Needed storage for my move and Bluebox were very helpful with my requirements .Good clean containers ,easy access and secure site . I will recommend them to anybody .
Hired for a short period which…
Hired for a short period which developed into a year. No issues, clean unit, easy access any time. Great customer service always answered the phone immediately. Great price and very easy to return at short notice when new house purchase completed.
Convenient Storage
I had a storage locker for about 18 months as temporary storage while i moved house. I had no issues with the locker or the account. And handing back the locker when I was done was simple and quick.
Great Overall
Great customer service, great price, great accessibility
Great customer service and great price
Great customer service and great price. Definitely the best and cheapest around. If secure storage is what you are after then these are brilliant. I used the one in Hull which was ideal location for what I needed. Would definitely use them again.
Very reasonable prices and decent…
Very reasonable prices and decent condition unit. Secure and accessible.
Staff only a phone call away, and the moving out process was simple and efficient
Highly recommend
Used Blue Box to store 2 cars whilst…
Used Blue Box to store 2 cars whilst moving, only hoped to use for a month but the house purchase dragged on so spoke to someone in the office who informed me that if we vacated the containers with 2 weeks left on the hire we would get a refund, rang today only to be told that if it had been a week into the payment they would have refunded. You need to get your staff all following the same guidelines so now we paid £240 for 12 days hire so they get double for those units that will be rented out again. Wouldn't use you again.
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