Bluebox Storage Reviews 113

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

No problem with container just communication could be better. Finished last Friday no one there to hand keys to no post box either even though got told there was. Asked them to inform me when som... See more

Rated 5 out of 5 stars

I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other e... See more

Rated 5 out of 5 stars

Fabulous service I was upstairs but transferred downstairs to make things easier been with Bluebox a few years now

Rated 5 out of 5 stars

Have just finished using the container storage at Bluebox Swalwell. No problem with set up, payments ok, and good access at all times, good comms.

Company details

  1. Self-Storage Facility

Written by the company

At BlueBox Storage we have built a solid reputation in Middlesbrough and across the North East over a number of years. Specialising in self-storage we thrive on meeting the needs of our customers every time. If you require a storage facility that’s closely monitored 24/7 with access around the clock get in touch! 0800 535 3470


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We have been working with Bluebox…

We have been working with Bluebox storage for a number of years and we find them to be reliable and good value. We never have any issues and find them super easy to work with. Just takes the issues out of storage.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

So easy to use

So easy to use. All staff i made contact with were friendly and helpful. Would recommend to anyone in need of a storage unit

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

We needed storage space urgently…

We needed secure storage space urgently when we closed our town centre shop last June and Blue Box offered us the perfect solution. We have nothing but praise for the facility and the friendly efficient personnel who we were in contact with during our time with Blue Box.

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

No hesitation in recommending Bluebox…

No hesitation in recommending Bluebox storage. They have been great from start to finish, helping to make a difficult home move that little bit less stressful than it would have been without a temporary storage solution for our accumulated household junk. The prices were competitive, the 24x7 access was super useful, the site seemed as secure as could be reasonably expected, and the communication was first class from beginning to end. By phone or by email, the responses were always prompt, clear and helpful. I won't hesitate to recommend Bluebox Storage to family, friends and work colleagues if suggestions are requested in the future.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend to anyone looking for storage

Recommended by family member. From initial enquiry then booking the staff both on site and on phone very helpful and friendly. We had no issues accessing site and very easy when cancelling the service. I would and will recommend Blue Box to others looking for secure storage facilities.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent storage facility and communication when required.

Easy set up of storage agreement and good explanation of how site works etc at handover of lock and keys on the Valley street site.
Box as good as new and was dry and very clean.
Communication when required was always excellent.
Ending the agreement when we no longer required the box was easy with no hassle and again ,communication was great.
Would recommend.

December 27, 2023
Unprompted review
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Reply from Bluebox Storage

Thank you for your review!

Rated 5 out of 5 stars

BlueBox Storage

Our company used BlueBox Storage in Gateshead for many years. Never had any complaints. Easy to access and staff always willing to answer any queries we had. Thank you

December 21, 2023
Unprompted review
Bluebox Storage logo

Reply from Bluebox Storage

Thank you for your review!

Rated 5 out of 5 stars

Storage with Bluebox, a very helpful and reliable company.

We took on a storage unit from Bluebox at Bowburn, County Durham after the death of my mother in law. Sadly we had to empty her house of furniture prior to her house sale and whilst we owned a house we had not the facility to store it . As a result we took on a storage unit in July 2022. After researching prices, I found Bluebox were the most competitive for price and insurance. We have just 17 months later terminated our contract and throughout this time have had nothing but help and good communication from the company. We paid monthly and gave a months notice but would have no issue in using Bluebox for any further requirements. They are a nice company to deal with and their security measures are extremely good.

December 13, 2023
Unprompted review
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Reply from Bluebox Storage

Thank you for your review!

Rated 5 out of 5 stars

I have had my whole house contents in a…

I have had my whole house contents in a bluebox storage container for nearly 2 years while I waited to purchase a property. I felt my property was safe and secure at all times. Access was straight forward at any time of day. Contacting them for any queries I had was easy.

December 8, 2023
Unprompted review
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Reply from Bluebox Storage

Thank you for your review!

Rated 5 out of 5 stars

Secure location

Perfect for what we needed while moving house. Very flexible on start dates and end times etc, easy access, and great customer service.

Swalwell was a perfect location for me too which was a bonus.

I felt the site was secure and my belongings were safe, which they were. Happy to use again if I ever need to

September 28, 2023
Unprompted review
Bluebox Storage logo

Reply from Bluebox Storage

Thank you for your review!

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