No problem with container just communication could be better. Finished last Friday no one there to hand keys to no post box either even though got told there was. Asked them to inform me when som... See more
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I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other e... See more
Fabulous service I was upstairs but transferred downstairs to make things easier been with Bluebox a few years now
Have just finished using the container storage at Bluebox Swalwell. No problem with set up, payments ok, and good access at all times, good comms.
Company details
Written by the company
At BlueBox Storage we have built a solid reputation in Middlesbrough and across the North East over a number of years. Specialising in self-storage we thrive on meeting the needs of our customers every time. If you require a storage facility that’s closely monitored 24/7 with access around the clock get in touch! 0800 535 3470
Contact info
Skippers Lane Industrial Estate, TS6 6JA, MIDDLESBROUGH, United Kingdom
- 0800 535 3470
- info@bluebox-storage.co.uk
- bluebox-storage.co.uk
4.6
Excellent
113 reviews
Hasn’t replied to negative reviews
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We adore Bluebox Storage!!
We adore Bluebox Storage! From the moment we emailed right through to getting our keys the team have been fantastic. Their customer service is second to none, easy going yet fully professional. Would highly recommend this amazing company for any of your storage needs.
August 30, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for your review!
Reply from Bluebox Storage
Thank you for your review!
The storage units are dry and…
The storage units are dry and watertight, the site is easily accessible and the staff, particularly Laura and Aimee are always helpful, polite and great with their communications.
I would have no hesitation in recommending their services!
August 21, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for your review!
The service was always exceptional
The service was always exceptional, Laura was always very helpful.
The site was great, easy to access, loading/unloading into the unit was never an issue.
Couldn’t be any better really, great all round. I would recommend to anyone.
August 2, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for your review!
Excellent service
Excellent service, will definitely use Bluebox storage in the future
July 20, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for your review!
Good communication and information
Good communication and information, helpful with payment problems due to bank and friendly service
June 1, 2023
Unprompted review
Reply from Bluebox Storage
Thank you very much for 5 stars!
4 1/2yrs of storage
I was sent to prison2 days after I took the container and was away for 4yrs when I finally was release my container was still sealed when I rang the staff and told them I had to pay. A small amount outstanding and they came and took off their extra lock straightaway nothing had been touched and right up to me handing back the unit they have always been curtious and pleasant A BIG THANK-YOU
June 30, 2023
Unprompted review
Reply from Bluebox Storage
Hi, thank you for taking the time to leave us a 5* review! We are really pleased that we were able to help you out in such a stressful time!
Great company to deal with
Great company to deal with, I have had storage with them since they opened and have never had any problems communicating or dealing with anything I’ve asked to do for me, very secure, camera’s over whole compound and key pad electric gates. 100% advise anyone looking for storage this is the company to go with.
May 31, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for being a long standing customer of Bluebox Storage and for taking the time to send us your fantastic review!
Great service, No worries.
I've used the service for over two years and there hasn't been a problem. The site is kept clean and secure, staff are friendly and professional. If you haven't got the space it's perfect.
May 31, 2023
Unprompted review
Reply from Bluebox Storage
Hi, we are pleased that you are happy with our services and I will be sure to pass your comments on to the team who work hard looking after our sites! Thank you very much for your feedback.
Very satisfied customer
I've been a customer of Blue Box for over a year and have never had any problems. I'm happy to recommend them to friends and family.
May 30, 2023
Unprompted review
Reply from Bluebox Storage
Hello, thank you for taking the time to write us your review, it's great to hear that you would not hesitate to recommend us to your friends and family!
Simple process
Simple process - Had my secure box within 24 hours of contacting the team - Excellent service
May 25, 2023
Unprompted review
Reply from Bluebox Storage
Thank you so much for your review!
They are very easy to deal with and any…
They are very easy to deal with and any issues I have had are dealt with really quickly
February 1, 2023
Unprompted review
Reply from Bluebox Storage
Hi, we are so pleased to hear that the team have dealt with any query you have previously had promptly! Thank you again for your review.
Good storage facility nice and easy to…
Good storage facility nice and easy to access also safe and secure
Helpful staff over the phone if any questions
May 22, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for taking the time to provide your review, our office staff work really hard to provide excellent customer service and we will be sure to pass on your feedback! Thanks again
Very good company friendly professional and excellent customer services and really lovely staff
Excellent staff, especially Laura! Good stuff and big thanks, great service
May 21, 2023
Unprompted review
Reply from Bluebox Storage
Thank you so much for your lovely review! Laura
have had with my storage…
I have had no problems with my storage unit easy acess always and the are staff always very helpful and polite my invoice is always sent every month
May 1, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for your feedback, we are pleased to hear you are happy with our services!
Excellent service
Easy to arrange and simple to pay each month. Plus easy access when you want.
May 31, 2022
Unprompted review
Reply from Bluebox Storage
Hi, thank you for your feedback!
THE storage solution
Been renting storage for a few years now happy with size of unit and the fact there is 24 hour access. Security is great. Good value for money.
May 20, 2023
Unprompted review
Reply from Bluebox Storage
Hello, thank you for your custom and feedback! We are so pleased to see we tick all the boxes for your storage needs. Thanks again.
Couldn’t recommend them enough
Couldn’t recommend them enough. From the moment I called to getting the keys to the unit the team were fab. Laura in the office answered all my questions (which was quite a few)
Access to the site is brilliant and dead easy. I feel safe in the knowledge that my items stored are kept safe.
May 20, 2023
Unprompted review
Reply from Bluebox Storage
Hi, thank you so much for taking the time to write this fantastic feedback response. It's great to see that we meet your requirements and have provided a stress free and easy service for you! Thanks again
Fantastic!
I have been with Bluebox for around 18 months now and I can’t find a fault. Prices are good and the sites are secure. Thank you for the great customer service. I won’t go anywhere else!
May 20, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for being a long standing, loyal customer, we are so pleased to see we tick all the boxes for your storage needs!
Very Bluebox storage highly recommended.
Very easy going no hassle even when my key snapped in the lock 🙄 they sorted it immediately. Highly recommend Bluebox storage. 😄👍
May 20, 2023
Unprompted review
Reply from Bluebox Storage
Thank you for your custom and feedback, We understand how important access is so I am so pleased that we acted promptly and solved the situation right away. Thanks again.
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