Bluefin SUP Reviews 

Great customer service
Thanks for the spare pump, unlucky that the first one broke.

Customer service is excellent

The customer service team of Bluefin helped us source a spare part for our SUP. Within a day the part was already delivered to us - incredible.

After this great service experience we will certainly recommend Bluefin to our outdoor friends.

Great experience…

Bluefin customer support is excellent and very helpful.
From personal experience – I ordered a SUP board over the weekend, just before their promotion (where you get a free gift with the purchase) was officially launched. After reaching out separately, they kindly added the gift to my order. Their response was very quick.
Huge thanks!

We had a slight issue with a paddle a year after our purchase of a Bluefin SUP.
The customer service representative acknowledged the issue and quickly worked to resolve. We can now continue thoroughly enjoying the use our SUP!

I own two Bluefin SUPs — my first one is over 3 years old, has seen a lot of use and even some abuse, but it’s still in excellent condition. My second board had a manufacturing issue, but Bluefin’s customer service was outstanding and quickly replaced it under warranty without any hassle. The boards are fantastic quality and the support from the company has been top-notch. I’d highly recommend Bluefin to anyone looking for a reliable SUP.

Excellent customer service. Fabulous company to deal with.

Awesome Castomer Service!
I have had two issue abouts paddle and the main fin and they have resolved immediately...
Very satisfied to have a Bluefin Sprint SUP in my family..

Thank you all from Italy..💪😎🇮🇹

Excellent customer service received. After visiting the Bluefin SUP UK website and finding I couldn't purchase a hose that I needed for a dual cylinder SUP pump I have. I got on to customer service on a Saturday afternoon and they sorted out my problem. Good knowledge and great customer service. Although why I couldn't locate the spare part I needed on the website shop is not great.

Had a Bluefin SUP for 2 years, used it 5–6 times. Always great fun. When it developed a fault while inflating, I contacted customer support to see if it could be repaired. I didn’t realise it had a 5-year guarantee, but they arranged collection and sent a replacement quickly. Everything was smooth and hassle-free. Excellent customer service, definitely recommend.

The product I purchased wasn't great. It was very poorly finished for an £80 paddleboard bag. However, it was delivered quickly and the customer service was exceptional with them resolving the issue quickly and sensibly.

I was issued a refund with no fuss and would shop with Bluefin again in the knowledge that any issued will be dealt with.

The customer services team were exceptionally helpful, speedy and professional when I had to contact them as I broke the valve on my SUP. A replacement valve is being sent and I could not be more satisfied. The quality of the equipment is first class and I would recommend Bluefin without hesitation.

I have just started paddle boarding with friends and I decided to invest quite a bit of money in a Bluefin kit. The night before we went out, I did a practice run in my living room to make sure I knew how to use everything. The first big problem was that none of their videos were for the new 2025 model and they’ve made quite a few changes to the kit. The written instructions on the website was not at all helpful.

They changed the valve to release the air. The new valve needs to be pushed in and turned in order to get the air to flow. This is not what was presented to me in the videos. When the board is full, it is very hard for my finger to do this.

Finally, I was not able to even use my board because the fin provided to me is defective. I contacted customer service and she told me I needed to move the pin myself to fix the fin. The pin does not move. I’m still waiting for someone to get back to me with what I’m supposed to do with useless board. There is no phone number to call so I just need to wait. I’m so disappointed that I purchased this board and kit.

Recently bought a SUP bundle, amazing quality board and accessories, small defect to rucksack which was replaced in no time at all. Would highly recommend.

I had missing item from the kit I requested so i reached on Friday morning 9am and luckily got reply by the end of working day after 3pm regarding my query. I will wait for delivery results but so far no bad experience :)

Only 4 cuz something was missing in the original parcel.

The survey of how they did was rather too simple. I think it should have more thoughtful questions which would give more info to improve the service or give insight.

Only 2 simple questions which is rather a tick box of the list approach - quite sad to see :( oh well

I ordered the Retro 80's and it is so beautiful. I contacted customer support before ordering and my queries were answered in a timely manner. Kudos to Bluefin.

The after sales support from bluefin is some of the best I've ever had. Paddle broke and they replaced it with no hesitation

I've had the board for one day, so have not yet used in on the water, but at first glance, and I am a very critical individual, I would say that I'm extremely pleased with what I can see. The board is very pretty and the construction looks to be very sound, there more than enough bungy cords for any kit and even a place for your camera at the front. I'm used to paddling fast unstable hard boards and wanted something for a bit of fun and this seems to fit the bill.

My first SUP, bought in the sale direct from Bluefin, Ended up getting a more premium board from Bluefin, than I would've got from a local sports store for the same amount of money. Five year guarantee is good, and customer service was great when I had a question. Great experience so far, just need to get out and try it now.

Great product from this company! it is the 3rd board that I bought and great quality product, deliver on time to my house and my other 2 friends that are using this are very happy with the board.