Passed us to Ellwood law who have been very good and quick to respond with early stages of good communication. Managed to find a few car finances on our behalf, fingers crossed for a good result.
Company replied
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See what reviewers are saying
The first agent l spoke to on Monday morning, when l called to report the accident, in my view is top class agent. He demonstrated ability to listen and was more concerned about my well-being rathe... See more
Coming on for nearly 2 years since starting claim ,service has been terrible referral to chase monro and send email asking for update no reply phone does not get answered,phone blue panda and just to... See more
Company replied
I had an excellent experience with Blue Panda. They helped me recover money I never knew I was entitled to. The people I spoke to were friendly, professional, and always kept me informed along the way... See more
Company replied
Company details
Written by the company
Through over 10 years experience in Financial Mis-selling claims, we aim to take the hassle and stress out of claiming compensation. With over 150,000 clients assisted to date, we can investigate and pursue claims on a wide variety of financial products.
Contact info
792 Wilmslow Road, M20 6UG, Manchester, United Kingdom
- 0161 914 5620
- info@bluepandafinance.co.uk
- bluepandafinance.co.uk
4.0
Great
820 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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It’s been a while since I had the last…
It’s been a while since I had the last email, I have tried to call several times , but the phone wil ring forever and then disconnect. No hopes
July 1, 2024
Unprompted review
Reply from Blue Panda Finance
Hello Helder,
We understand your frustration and want to assure you that we are looking into this matter urgently. Could you please reach out to us via email to review.team@bluepandafinance so that we can investigate this further.
Thank you for your patience and understanding.
Kind regards,
Blue Panda Finance
Great and friendly service helped me…
Great and friendly service helped me find the right solicitor for my claim would use again and recommend thanks
July 1, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Danny,
Thank you for your kind feedback. We are delighted to hear that you found our service great and friendly, and that we were able to assist you in finding the right solicitor for your claim.
Your recommendation means a lot to us, and we look forward to assisting you again in the future if needed.
Kind Regards,
Blue Panda Finance
Can highly recommend blue panda…
Can highly recommend blue panda everything was clear and concise in helping me with my claim
June 18, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Karen,
Thank you for your feedback. We are pleased to hear that you had a positive experience with Blue Panda Finance and that our assistance with your claim was clear and concise.
Your recommendation is greatly appreciated, and we are here to assist you with any future needs.
Kind Regards,
Blue Panad Finance
Pretty poor
Pretty poor, refuse to email or call me. Just keep sending texts asking me to sign documents I have already signed, no sign of compensation and then they pass it to a solicitor anyway.
June 28, 2024
Unprompted review
Reply from Blue Panda Finance
Hello Paul,
Thank you for bringing this matter to our attention. We sincerely apologise for the poor experience you have encountered with our communication and handling of your claim.
We understand your frustration and want to address this promptly. Could you please reach out to us via email to review.team@bluepandafinance so that we can investigate this further and get in touch with yourself as soon as possible.
Rest assured, your feedback is invaluable to us, and we are committed to improving our service.
Thank you for your patience and understanding.
Kind Regards,
Blue Panda Finance
Been few months now and still awaiting…
Been few months now and still awaiting an answer for possible miss sold finance, sent few emails to blue panda asking whats happening and getting emails for details ive already sent.
Hoping its not gonna be to long now, just frustrating.
June 27, 2024
Unprompted review
Reply from Blue Panda Finance
Hello Stuart,
Thank you for your message. We sincerely apologise if it seems like a long time.
We understand your concerns and want to assure you that we are actively working on your case. Could you please reach out to us via email to review.team@bluepandafinance so that we can investigate this further and get in touch with yourself as soon as possible.
Your patience during this process is greatly appreciated, and we are committed to resolving this matter as quickly as possible.
Kind Regards,
Blue Panda Finance
Kept me up to date with how the process…
Kept me up to date with how the process was going
June 27, 2024
Unprompted review
Reply from Blue Panda Finance
Hello Chris,
Thank you for your feedback. We are pleased to hear that you have been kept informed about the progress of your claim process.
Ensuring transparency and keeping our clients informed is a priority for us. If you have any further questions or require additional updates, please do not hesitate to reach out to us.
Kind Regards,
Blue Panda Finance
Great communication and updates which…
Great communication and updates which was appreciated.
June 19, 2024
Unprompted review
Reply from Blue Panda Finance
Hello There,
Thank you for your feedback. We are pleased to hear that you found our communication and updates to be great and appreciated.
Ensuring clear communication and timely updates is important to us. If you have any further questions or require additional information, please feel free to reach out to us.
Thank you once again for your feedback and continued support.
Kind Regards,
Blue Panda Finance
I was kept upto date from the start of…
I was kept upto date from the start of first contact about the claim and progress of my claim very pleased with blue panda for handling my claim. Highly recommended.
June 26, 2024
Unprompted review
Reply from Blue Panda Finance
Hello There,
Thank you for your kind feedback. We are delighted to hear that you were kept up to date from the start of our first contact regarding your claim, and that you are very pleased with Blue Panda Finance for handling your claim.
Your recommendation means a lot to us, and we are committed to providing excellent service to all our clients.
Thank you once again for choosing Blue Panda Finance.
Kind Regards,
Blue Panda Finance
Very good customer service
Very good customer service. Up to date information . Very easy to check the progress of the application step by step through the client area . Very happy
June 26, 2024
Unprompted review
Reply from Blue Panda Finance
Dear Mr Begha,
Thank you for your kind words! We're delighted to hear that you found our customer service excellent and appreciated the up-to-date information. It's great to know that our client area made it easy for you to check the progress of your application step by step.
All the best in the rest of your claim.
Kind Regards,
Blue Panda Finance
You have been very helpful in every way…
You have been very helpful in every way with everything and can not fault this company
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Davina,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our assistance helpful in every way and that you have no faults with our company. Providing excellent service and support is what we strive for.
Kind Regards,
Blue Panda Finance
Reply from Blue Panda Finance
Hello Chelsea,
Thank you for your feedback! We're delighted to hear that you found the process really easy. Making things simple and straightforward for our customers is a priority for us.
We wish you all the best,
Blue Panda Finance
Kept me informed in every step of the…
Kept me informed in every step of the process.
May 15, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Gordon,
Thank you for letting us know about your experience! We're glad to hear that you found our communication helpful and that we kept you informed every step of the way. Providing updates and transparency throughout the process is important to us.
Kind Regards,
Blue Panda Finance
Seems ok so far
Seems ok so far, regular contact and transparency of fees on successful conclusion of case much appreciated.
Fingers crossed my case benefits from their representation.
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hello There,
Thank you for taking the time to leave your thoughts in relation to your case.
Being transparent with all of our clients is very important to us and providing you with regular updates is what we strive for at Blue Panda Finance.
We wish you the very best of luck in the rest of your claim and should you have any questions or concerns - please do not hesitate to get in touch.
Kind Regards,
Blue Panda Finance
Blue panda made making a claim so easy
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Kelly,
We're thrilled to hear that Blue Panda made the claims process easy for you. Making things straightforward and hassle-free for our customers is always our goal. If you have any more comments or need further assistance, please feel free to reach out.
Kind Regards,
Blue Panda Finance
I wasn't sure this is true. But it was fast and professional.
Is my first experience. Very good.
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hello Charles,
Thank you for sharing your experience! We're pleased to hear that your first experience with us was fast and professional. It's great to know that we could provide you with a positive and efficient service.
All the best,
Blue Panda Finance
Up to date with everything that was…
Up to date with everything that was going on ,and great communication
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Andrew,
We're glad to hear that you appreciated our up-to-date information and great communication. Keeping our customers informed is a top priority for us.
Thank you for taking the time to leave your thoughts, we wish you all the best.
Blue Panda Finance
Good Company
Blue Panda have been a good company to work with. I had to ring them on 3 or 4 occasions and each time, they were professional and courteous.
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hello Corinne,
We're glad to hear that your experience with Blue Panda has been positive. It's great to know that our team has been professional and courteous each time you reached out.
Kind Regards,
Blue Panda Finance
Very helpful and informative from the…
Very helpful and informative from the start.
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Sophie,
We're pleased to hear that you found our service helpful and informative from the beginning. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind Regards,
Blue Panda Finance
Very helpful in dealing with my claim
Very helpful in dealing with my claim
June 25, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Lee, we're delighted to hear that you found our service helpful and the process easy to follow.
If you have any more questions or need further assistance, please feel free to reach out.
Kind Regards,
Blue Panda Finance
Very easy to understand requirements…
Very easy to understand requirements and fast responses.
May 16, 2024
Unprompted review
Reply from Blue Panda Finance
Hi Annie,
Thank you for your positive feedback.
We strive to ensure clarity in our requirements and aim to respond promptly to your needs.
All the best,
Blue Panda Finance
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