Amazing location , very basic accommodation for the money . Sadly Experienced cockroaches in the room and so did many others on the complex . Rooms 125 and 126 require an update simalar to pool side... See more
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Really poor experience and a huge let down. 0 stars for food as it is poor quality and not something I would suggest anyone should eat. Some of the staff where really helpful and great to talk with... See more
Bluesea.Costa Bastian, Lanzarote 7 days All inclusive. Clean but dated rooms with air conditioning. Bed comfortable. Battle for the sunbeds in the morning. Not enough sunbeds for guests, standi... See more
Avoid booking with board basis as the food choice is limited. The room presentation is clean, however offers broken furniture with wardrobes that smell heavily of damp. The kitchen has no kettle or mi... See more
Company details
Contact info
Gremi des Fusters, 33 Oficina 223, 07009, Palma, Spain
- 971427110
- customercare@blueseahotels.com
- blueseahotels.com
Replied to 43% of negative reviews
Typically takes over 1 month to reply
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Enjoy Torremolinos have been going for many years tried Cervantes last year was pleasantly surprised.
Enjoy Torremolinos have been going for many years,first time last year at Cervantes pleasantly surprised at hotel,so trying again in February.
Very friendly staff, great value for money.
Very friendly staff. Food had an excellent choice and was super value for money. Juan & Chario restaurant staff were so hard working and helpful. Communal areas clean and tidy. Room a little tired and dated, but we never spent anytime in it other than showering and sleeping. Very short walk to the beach and supermarkets.
2 sunbeds and an umbrella on the beach €13.5 but plenty of room to lie out on one of the best beaches on the island if you don't wish to hire one. This budget hotel is excellent value for money. Weekly charges for safes, aircon, tv, pool towels and hairdryer. Which possibly accounts for low cost. None of this affected our stay but something to bare in mind. Overall a perfect 4 day break in Jandia during our month tour of the Canaries.
Thoroughly enjoyed our stay at…
Thoroughly enjoyed our stay at Cervantes, we stayed 3yrs ago and I can honestly say we saw a big improvement, food was a lot better more choice as was the entertainment. Have booked to go again in March. Great hotel Great location.
Easy Booking service
very pleased
We have visited this hotel a number of times and have future bookings because we have been pleased with the service we have received. The rooms are comfortable, the food is good and the staff helpful. Please it is a five minute from the station and the train from the airport.
We have been to this hotel four times…
We have been to this hotel four times now and have booked again, it’s clean and location is excellent. The food and drink is ok but you get what you pay for
Excellent hotel
Excellent hotel
Great location shops cafes restaurants bars right beside hotel and streets all pedestrians only. Just across the road there is a lift which takes you down to the sea front. Hotel is kept spotlessly clean staff very helpful and food good.
we always use your hotels
we always use your hotels, which are fabulous
Stayed at intepalace blue sea hotel in…October 2019
Stayed at intepalace blue sea hotel in October ., 2019 Excellent, food was amazing, very impressed with room , hotel reception very pleasant ,happy to help with any queries , nothing too much trouble, pool and bar area well kept , snacks at bar were more than adequate,,and very tasty .So much so have already booked for next for October , see you in 2020 ...
Great discounts offered and taken on…
Great discounts offered and taken on Black Friday.
Would of liked a email regarding my…
Would of liked a email regarding my booking requests

Reply from BLUESEA Hotels
Good hotels stayed with bluesea for the…
Good hotels stayed with bluesea for the past seven years.

Reply from BLUESEA Hotels
Web site very easy to navigate and use
Web site very easy to navigate and use
Booking was a very simple process and a great price
Stayed here for a week last week as a…
Stayed here for a week last week as a birthday holiday abroad. I must admit when I saw some reviews I was a little worried but when we arrived on Friday night we were pleasantly surprised, ok we didn’t get a double bed but was easy enough to push the two beds together worked well and gave us a bigger bed than a double. View was fantastic. Room was clean and cleaned daily with fresh towels and remake of bedding, food was ok I am a fussy eater but there was always something like pasta, salad pizza chips if I didn’t like some of the main stuff on offer, 3 hrs breakfast lunch and dinner buffers that were stocked and topped up well. Staff in restaurant were very friendly and efficient at clearing plates/tables giving plenty of space to sit and not having to wait to be seated even when busy, every morning the staff were out early cleaning the pool, sun beds and even mopping the floor areas! Bar staff were also friendly and fast, Reception and all staff were very friendly and helpful and with is being English in Tenerife most staff spoke fairly good English and understood anything we asked, all in all a fab week and would definitely come back,Thankyou all for making our stay a pleasure!
Room was not the best
Room was not the best. Looked tired. Food OK. Staff were very friendly.
View was amazing staff are lovely but…
View was amazing staff are lovely but room.cleaning and fresh.linen wasn't really available food was basic.burgers.hotdogs main meals and lunch breakfast was only the best meal plastic cup.for drinks would return again but not all inclusive
Been visiting here for the past 6 years…
Been visiting here for the past 6 years with my family and absolutely love it. Friendly staff, life long friends made, great location with plenty of things to do and see, yummy eateries, clean beaches.
only downside is the sun loungers but this is being addressed.

Reply from BLUESEA Hotels
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