Have just bought Bluetti Elite 100 and 200 v2 plus one 500W panel for minimum house power backup requirements ie fridge/freezer, internet router, TV, computer/phone charging, kettle and evening lighti... See more
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Good service!
Good service!
Beautiful product. Bought a powerstation
Am gonna buy another extra one, a smaller powerstation with smaller solair panels for short trips
Great service, quick respons time
I am very pleased with the service and appreciate the contact I had with Wendy. Her respons time was quick. Till now I am happy with my purchase.
Very good customer support
I had two times contact with the support team (one time was my own fault because I made a mistake) and every time my issue was solved in a very professional and quick manner. It's good to know that you are in safe hands, if something goes wrong. Thank you Kris and Wendy from the support team for their professional assistance!
My request was attended to timeously…
My request was attended to timeously and courteously. Problem was resolve.
Very attentive customer care
While my contact with the support team was just a worry about a noise from the device, they immediately got on the attention and solved my doubts in 2 mails. Excellent
Super-Salesman ! :)
The power unit works great, (also an expresso machine), and when i’ve got a small issue with cold starting the BMS, the fast answer of the aftersales man was marvelous, and if i’ve solved my issue by my own, i’ll recommend this brand !
100% Satisfaction
Great support, fast and accurate information, even if not everything goes as planned, I'm 100% satisfied.
Good support
I had a problem with the delivery of one of my parcels. As the status was unclear I was a bit anxious and contacted the support. The problem was quickly solved by the responsive Bluetti support (Wendy) in a very professional manner.
helpful
helpful, and fast response.
products has big range of options and great quality for price
Good service
Yes I had a problem with the screen on AC 200 Max … it did not react to my touch when I wanted to activate DC or AC … Kris from BLUETTI sent me a Linc to update the software … worked perfectly … happy to have a team behind me to help
helpful
helpful, and fast response.
products has big range of options and great quality for price
Fantastic communication!
Great and quick customer service but lots of room to improve
I had a unit go missing in transit or so I thought, a helpful neighbour had taken it in after the delivery driver left it outside my gate! Bluetti were quick to react and investigate and in my view kept in contact. Great customer service!
But, all is not clear, the unit (ac180) was available cheaper if you signed up as a member which I had, but didn't get the membership discount, had to ask for it. A campaign they were running said a free gift with purchase, was later told that there was a minimum spend which wasn't advertised. I have been awarded "bluetti points" (ohhh thanks) but I've no intention of buying another Bluetti product, there is one product I'm interested in but its overpriced for what it is.
Gteat product for blackout
I have bought a Bluetti product for all my family. Since I live in Ukraine I really can tell you that Bluetti products are great to cope with all types of blackout.
Very helpful with no time delay for my…
Very helpful with no time delay for my questions!! Keep up the good work.
What can I say from beginning to end…
What can I say from beginning to end great service given.ordered a BLUETTI ac180 for my little caravan. I first thought what a lot of money it was and was it worth it?? Yes is all I can say!!! Great delivery and just when they said it would arrive. Solar panel arrived at a later date and thank you for the free extension.
Tried the item and well worth it. The price went down a couple for days later and they said they would refund the difference. Emailed the company and didn’t expect much but no sooner had I emailed they replied with the refund. The only down side would have been nice if it came with something like a bag or dust bag.
Prompt replies on questions
Prompt replies on questions. And great concern.
Bluetti power station
I bought a powerstation last year to use in a campervan conversion. I had a number of questions re attaching a suitable solar panel and various other components .
I emailed them truthfully in hope rather than expectation and I was totally wrong .
Bluetti replied almost immediately and provided great advice re installation even tho my panels were 3rd party panels .
Excellent service and excellent product
Helpful and great products
I am a big fan of their products, easy to use and in a price that is fair. Bought with a discount, the discount was lowered two weeks later due to Black Friday, and they refunded me the price difference when I reached out to them about this. Great service and fast delivery.
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