Bluettipower EU Reviews 

983
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent build quality, compact design, and reliable performance of the power stations during everyday use. Consumers also note that shipping is remarkably fast and efficient, with orders arriving well-packaged, fully protected, and in perfect condition. Some reviewers were not happy with customer service and delivery delays, noting that communication was extremely poor when urgent issues arose. A few people also mentioned unexpected device malfunctions after just a few months of use, alongside difficulties receiving proper warranty support. People additionally pointed out that prices can feel a bit high, though many still find the overall utility worthwhile.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its reliable performance, compact design, and... See more

Quality

Customers had positive experiences with quality, highlighting that the power stations offer solid build... See more

Customer service

Consumers experience polarized views on customer service, with many praising the fast and helpful support... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is very fast and easy, with... See more

Price

People report positive experiences with price, highlighting fair costs, great value for what they get, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have just bought Bluetti Elite 100 and 200 v2 plus one 500W panel for minimum house power backup requirements ie fridge/freezer, internet router, TV, computer/phone charging, kettle and evening lighti... See more

Rated 5 out of 5 stars

Very cool Power Station I buy the Élite 200 v2 , all my elettronics equipment work fine at home, in here still winter, I dident yet use the solar pannel, If the solar pannel work fine I plan to buy... See more

Rated 5 out of 5 stars

Purchased a Bluetti Elite 100 v2 after getting great customer service from their support team. Not only is the Power station small, light and powerful - just what we needed, but the support I got f... See more

Rated 5 out of 5 stars

Hi, I'm from Ukraine! I've been using BLUETTI products for a year now, I'm very satisfied with the products themselves, I won't say that I'm delighted with the prices, but probably the demand dictates... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

983 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(983)

299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service!

Good service!
Beautiful product. Bought a powerstation
Am gonna buy another extra one, a smaller powerstation with smaller solair panels for short trips

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very good customer support

I had two times contact with the support team (one time was my own fault because I made a mistake) and every time my issue was solved in a very professional and quick manner. It's good to know that you are in safe hands, if something goes wrong. Thank you Kris and Wendy from the support team for their professional assistance!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Super-Salesman ! :)

The power unit works great, (also an expresso machine), and when i’ve got a small issue with cold starting the BMS, the fast answer of the aftersales man was marvelous, and if i’ve solved my issue by my own, i’ll recommend this brand !

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Good support

I had a problem with the delivery of one of my parcels. As the status was unclear I was a bit anxious and contacted the support. The problem was quickly solved by the responsive Bluetti support (Wendy) in a very professional manner.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

helpful

helpful, and fast response.
products has big range of options and great quality for price

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Yes I had a problem with the screen on AC 200 Max … it did not react to my touch when I wanted to activate DC or AC … Kris from BLUETTI sent me a Linc to update the software … worked perfectly … happy to have a team behind me to help

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

helpful

helpful, and fast response.
products has big range of options and great quality for price

December 2, 2024
Unprompted review
Rated 2 out of 5 stars

Great and quick customer service but lots of room to improve

I had a unit go missing in transit or so I thought, a helpful neighbour had taken it in after the delivery driver left it outside my gate! Bluetti were quick to react and investigate and in my view kept in contact. Great customer service!
But, all is not clear, the unit (ac180) was available cheaper if you signed up as a member which I had, but didn't get the membership discount, had to ask for it. A campaign they were running said a free gift with purchase, was later told that there was a minimum spend which wasn't advertised. I have been awarded "bluetti points" (ohhh thanks) but I've no intention of buying another Bluetti product, there is one product I'm interested in but its overpriced for what it is.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Gteat product for blackout

I have bought a Bluetti product for all my family. Since I live in Ukraine I really can tell you that Bluetti products are great to cope with all types of blackout.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

What can I say from beginning to end…

What can I say from beginning to end great service given.ordered a BLUETTI ac180 for my little caravan. I first thought what a lot of money it was and was it worth it?? Yes is all I can say!!! Great delivery and just when they said it would arrive. Solar panel arrived at a later date and thank you for the free extension.
Tried the item and well worth it. The price went down a couple for days later and they said they would refund the difference. Emailed the company and didn’t expect much but no sooner had I emailed they replied with the refund. The only down side would have been nice if it came with something like a bag or dust bag.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Bluetti power station

I bought a powerstation last year to use in a campervan conversion. I had a number of questions re attaching a suitable solar panel and various other components .

I emailed them truthfully in hope rather than expectation and I was totally wrong .

Bluetti replied almost immediately and provided great advice re installation even tho my panels were 3rd party panels .

Excellent service and excellent product

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and great products

I am a big fan of their products, easy to use and in a price that is fair. Bought with a discount, the discount was lowered two weeks later due to Black Friday, and they refunded me the price difference when I reached out to them about this. Great service and fast delivery.

November 13, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look