Impeccable Customer Service and a specific shout out to Kathryn for her help through my order. Whilst I hope that they move away from Evri as I know a lot of us would rather pay a slight premium for r... See more
Company replied
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See what reviewers are saying
My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even thou... See more
Company replied
I’ve got to be honest. This is the best customer service I’ve had. After already purchasing a pair and having some issue with them the customer service team reached out instantly and offered a refund... See more
Company replied
Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed. After posting the above review was contacted by customer care a... See more
Company replied
Company details
Information provided by various external sources
Here at Blu, we understand the importance of keeping your eyes protected while staying in fashion. With our latest collection of the most popular styles around the globe, there will be always be a pair to suit both your look, and your sleep schedule.
Contact info
United Kingdom
- hello@blulightglasses.co.uk
- blulightglasses.co.uk
4.0
Great
94 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered the Roman silver blue light…
Ordered the Roman silver blue light glasses but got send the wrong ones. Emailed costumer services and got it rectified very fast.
Very happy with my purchase, will gladly order again 😊
November 23, 2024
Unprompted review
Reply from Blu Light Glasses
Thank you very much for your 5* review - glad it was rectified
Reply from Blu Light Glasses
Thank you for your 5* review
Excellent service and glasses A+++
October 15, 2024
Reply from Blu Light Glasses
Thank you very much for your 5* review
Seriously disappointed with the quality…
Seriously disappointed with the quality at this price
June 3, 2024
Reply from Blu Light Glasses
Thank you for your review. If you feel these glasses are not suitable please feel free to return them. Please contact us for further information. Best wishes Mary@Blu
Blue light blocking glasses
Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed.
After posting the above review was contacted by customer care at blu. who are sending out replacement glasses. 👍 exceptional customer care.
May 8, 2024
Reply from Blu Light Glasses
Thank you for leaving a review. I am sorry your glasses have broken - we will contact you immediately to rectify this.
Arrived quick
Arrived quick, sturdy glasses and work great when working on the laptop at night.
June 6, 2024
Unprompted review
Reply from Blu Light Glasses
Thank you very much for your time in leaving the 5* review. We are very pleased you like our glasses and please spread the word. Many thanks again.
Horrible quality of cases and glasses
April 5, 2024
Reply from Blu Light Glasses
Thank you for your feedback - I see from previous correspondence you were not happy having to pay the return postage. We do apologize for this but it is in line with our competitors and helps to keep costs down. I am sorry you feel we did not give 100% customer satisfaction. Your account has now been refunded.
Good quality blue light glasses- better…
Good quality blue light glasses- better than others. Great service too
March 5, 2024
Reply from Blu Light Glasses
Thank you very much for your 5* review - we appreciate it when customers take the time to review our glasses. Dont forget to use the discount code when you next order a pair of Blu Light Glasses - thank you from the team
Reply from Blu Light Glasses
Thank you very much for your 5* review. Our customer support team always appreciate positive feedback.
Great service glasses look great and so…
Great service glasses look great and so a good job. I got a pair for both me and my son and use them all the time.
December 12, 2023
Reply from Blu Light Glasses
Thank you very much for your 5* review - We do appreciate positive feedback
They are nice but a bit flimsy
They are nice and the lenses are really good. I can’t watch TV without this protection or work on my computer. My eyes hurt really bad and when i use the glasses I don’t feel any discomfort. I gave 4 stars because they are very flimsy, the frames and the lenses move a bit. I think they might fall. Other than that the lenses are really good
December 7, 2023
Reply from Blu Light Glasses
Hi - Thank you for your review - I see you ordered our Jessica range of glasses - the style of these glasses are delicate but they should be up for the job hopefully! Don't forget to use your voucher code for a discount if you purchase another pair with us. Many thanks - The team @ Blu
my migraines are gone!!!
July 19, 2023
Reply from Blu Light Glasses
Thank you for your 5* review - I am so glad your migraines have gone - dont forget to use you voucher if you visit our store again.
Reply from Blu Light Glasses
I am so sorry you feel you have to give 1* review - unfortunately you did not put your house number on the delivery information so the courier was unable to deliver them. I tried to message/email you several times to get the missing information but you did not reply. I have since sent out another pair of glasses to you at our expense so we would be grateful if you could modify your review to give a more accurate one. Best wishes Kathryn@Blu
Very Flimsy / Snapped
My blu light glasses snapped within 2 days of getting them. They were very flimsy when they arrived and through taking them on and of the slightest force from taking them off snapped them in 2.
June 13, 2023
Reply from Blu Light Glasses
We are very sorry you are not happy with the glasses. Please could you contact us via email or message and we will endeavour to sort this for you. Thank you
Not great
Quite a poor quality for £25 compared to other blue light frames I’ve bought for £25. The rubber tip for the nose rest fell off on the first day owing to the screw fallen loose. Yet I hadn’t wore it consistently they were on an office desk for working hours only. But the style and the look is fantastic.
June 10, 2023
Reply from Blu Light Glasses
Hi, We are sorry your glasses are damaged. We will contact you via email and we can sort this problem out. So glad you like the stye and look.
Great product
May 11, 2023
Reply from Blu Light Glasses
Thank you for your review - please let us know how we can get 5* in the future - thank you Kathryn@Blu by email hello@blulightglsses.co.uk
Glasses arrived quickly but…
Glasses arrived quickly but unfortunately didn’t suit me. Returned them and was refunded without any problem . So excellent company
April 14, 2023
Reply from Blu Light Glasses
Thank you for your 5* review and we are sorry our glasses did not suit you on this occasion.
Great value and customer service
Great value and customer service. Would recommend for anyone working in harsh lighting, commuting on a bus/train or looking at a screen!
May 4, 2023
Unprompted review
Reply from Blu Light Glasses
Thank you for your great 5* review. Don't forget to use your voucher code if you order another pair.
Reply from Blu Light Glasses
Thank you for your great review on Trustpilot. Dont forget to use your 20% discount when you visit our store again.
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