Impeccable Customer Service and a specific shout out to Kathryn for her help through my order. Whilst I hope that they move away from Evri as I know a lot of us would rather pay a slight premium for r... See more
Company replied
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See what reviewers are saying
My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even thou... See more
Company replied
I’ve got to be honest. This is the best customer service I’ve had. After already purchasing a pair and having some issue with them the customer service team reached out instantly and offered a refund... See more
Company replied
Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed. After posting the above review was contacted by customer care a... See more
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Company details
Information provided by various external sources
Here at Blu, we understand the importance of keeping your eyes protected while staying in fashion. With our latest collection of the most popular styles around the globe, there will be always be a pair to suit both your look, and your sleep schedule.
Contact info
United Kingdom
- hello@blulightglasses.co.uk
- blulightglasses.co.uk
4.0
Great
94 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely good quality
July 16, 2021
Reply from Blu Light Glasses
We're so glad you love them as much as we do Kaelum, it's great to hear positive feedback as it helps us to continue doing what we do best. If you are ever in need of another pair, please feel free to drop on by and let us know on our website live chat and a member of the team will be able to assist you!
I emailed to make a return and get no…
I emailed to make a return and get no reply. Now have glasses that I won’t use and wasted money on.
May 14, 2021
Reply from Blu Light Glasses
Hi Rosie, we are sorry you didn't get an immediate response to your return email, we have since refunded your order.
We pride ourselves on our customer service so we are sorry if we let you down in your experience, we are constantly striving to correct our mistakes.
Apologies again,
Lewis @ blu.
From my few days using them I think the…
From my few days using them I think the blu glasses really help with eye fatigue as I work in front of a pc all day. My only issue is what the frame being so delicate I worry everyday that I snap or break them.
April 20, 2021
Reply from Blu Light Glasses
Hi there,
We're so glad you've found the glasses useful and they've been helping with your eye fatigue, that is exactly the reason we started this brand, to help people just like yourself struggling with computer use.
Our glasses are made with lightweight material in order for them to feel light on the face and not cause pain to the nose bridge over long periods of use, not to worry this doesn't mean the glasses are delicate, you can give them a good bend and they'll be fine!
Nice glasses
Nice glasses, not sure if they work as only just had them delivered. Only bad side is, for some reason, they don’t come with a glasses case or a cleaning cloth so they stick the glasses in a small sandwich bag and in bubble wrap. No way to really protect them unless you go buy a glasses case too. It doesn’t tell you that you need to buy a glasses case in the description either so I was unaware when I bought them.
March 16, 2021
Reply from Blu Light Glasses
Hi Ellie,
We're very sorry your glasses didn't arrive with a cleaning cloth or case, we have since introduced both of these so that all glasses now arrive with a neoprene case and microfibre cloth for cleaning.
If you would like us to send you out a pair please let us know via email: hello@blulightglasses.co.uk
Sent me the wrong glasses 2 times and…
Sent me the wrong glasses 2 times and still no reply
March 10, 2021
Reply from Blu Light Glasses
Hi Shannan, we're sorry for your poor experience with recieving two different variations. The second pair we sent out were in fact what you ordered but we are sorry if they were not what you expected.
If you reach out to our support team at: hello@blulightglasses.co.uk they will be able to help support you with this case!
Outstanding product
Brilliant product, had headaches from constantly using screens whilst working from home and these glasses have fixed all of my headache problems! I’ve bought two as gifts for friends, so I would highly recommend! Also have quick and friendly customer service.
January 18, 2021
Unprompted review
Reply from Blu Light Glasses
Thank you for your lovely feedback Dan, we're so glad you've found the glasses useful!
I brought some glasses from this…
I brought some glasses from this company and they are amazing ! Great pair of glasses and amazing customer service !! Really recommend!!
January 18, 2021
Reply from Blu Light Glasses
Thank you, we strive to give the best customer service possible so it is so lovely to hear when it has made a positive impact!
They work so well !!
January 15, 2021
Reply from Blu Light Glasses
Thank you Poppy, we're so happy you're finding them helpful! Keep protecting those eyes!
The order came very fast and the…
The order came very fast and the glasses are extremely good but I didn’t receive the glasses case that I paid for
January 10, 2021
Reply from Blu Light Glasses
Hello Cliodhna,
We are very sorry your case wasn't sent out with your package, I have refunded the cost of the case and we are sending you the case free of charge. Please see the email I have sent you with details. We are however very glad you like the glasses, it's lovely to hear that they are helping others!
Lewis @ blu.
Reply from Blu Light Glasses
Thank you Pam for the feedback, we're so glad you're loving the glasses as much as we do!
Lewis @ blu.
Brill glasses, excellent service
I have ordered from blu a few times and their service has always been excellent. Great glasses - I have the Jessica’s and the Originals and they’ve helped with my headaches through the past few months. I’ve also received a few compliments from friends on the new look! Worth the price. Thanks blu!
December 8, 2020
Unprompted review
Reply from Blu Light Glasses
Thank you very much for the positive feedback - We're also a fan of the Jessica's and the Originals are our most popular range. I'm glad they're helping with your headaches, that's great to hear!
Lewis @ blu
Great Product
Quick delivery, great product. My headaches have reduced since wearing these whilst I work.
December 2, 2020
Reply from Blu Light Glasses
Thank you very much for the positive feedback - We always strive to give fast delivery times so that's amazing to hear and I'm glad they're helping with your headaches, that's great to hear!
Great look
Great look, speedy delivery, rather brittle, lens popped out on cleaning.
November 30, 2020
Reply from Blu Light Glasses
Hi Jones, we're very sorry you've experienced a problem with your glasses but glad you love the style and delivery - Please contact us via hello@blulightglasses.co.uk and a colleague or I will be able to help with your issue!
Reply from Blu Light Glasses
Thank you for your kind review Adam, we always strive to give great customer service and fast delivery times so that's amazing to hear!
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