Boat Bike Tours Reviews 3,629

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, knowledge, and friendly demeanor, making every interaction pleasant and ensuring all needs are met. The quality of the holidays, including well-planned cycling itineraries and comfortable accommodations, is frequently highlighted as outstanding. Many people also commend the delicious and varied food, as well as the overall product, which provides a unique and enjoyable travel experience. However, some customers also noted minor issues with food variety, particularly at breakfast and lunch, and occasionally found the lunchboxes provided to be insufficient. A few people mentioned that the manual bikes were difficult to keep up with electric ones, and some experienced a lack of detailed printed itineraries. There were also isolated reports of dissatisfaction with certain aspects of the service, such as a lack of snacks after bike rides and issues with cabin mattresses.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being... See more

Quality

Reviewers mention positive feedback about quality. Customers frequently praise the excellent quality of the... See more

Holidays

People report positive experiences with holidays, often describing them as a "trip of a lifetime" and "least... See more

Service

Consumers find service to be positive, with many praising the professional and thoughtful arrangements,... See more

Product

Clients share positive opinions on product, particularly highlighting the quality of the e-bikes, which many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband, two friends and I joined 8 others plus 4 crew and tour guide par excellence Dionysis on the motorsailer ERATO. Wielding electric bikes all, we undulated through the stunning Saronic and Cy... See more

Rated 5 out of 5 stars

We biked down the Mosel River Oct 7, 2025 and had a wonderful experience! Our guides were knowledgeable, fun and always available. The boat crew were friendly and met our every need. We met people f... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! After decades of travel, this was my favorite European vacation of all! Cycling every day in beautiful weather and gorgeous scenery is a sure winner. And, when you add the grea... See more

Rated 5 out of 5 stars

Well laid out cycling itinerary. Clear orientation each day prior to ride. Cruise director Leslie was top notch! Trail markers were well placed for easy identification! Bikes ran well without an... See more


Company details

  1. Tour Operator
  2. Cruise Agency

Information provided by various external sources

Amazing tours by bike and boat: discover, be active, relax and enjoy. Discover a unique combination of cycling and cruising. More than 70 bike and barge trips in 15 European countries, March through October

Boat Bike Tours

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ionian Islands aboard Panagiota

Enjoyed this trip very much; good vistas during the rides, and nice overnight ports. The guides were excellent as were our fellow travellers. The boat is quite old, and the cabins a bit small, but it was sufficiently comfortable. Glad we opted for e-bikes; steep hills every day.

October 21, 2025
Rated 5 out of 5 stars

Great company that strives to put…

Great company that strives to put together a complete experience to thoroughly enjoy the biking tours and boat experience. My only constructive criticism of this particular trip was that I didn't know much more about the Rieslings than I did before the trip. I would suggest an on-board expert talk and wine-tasting the first night or two of the trip (would make for a good camaraderie-building event as well).
And the ship internet was frustrating, particularly when being charged for it.

October 1, 2025
Rated 4 out of 5 stars

Great cycling holiday!

Professional, very hard-working and friendly crew and cruise director. Interesting routes. Good food, especially the soups. Good value. The boat (MS Olympia) is in need of a little bit of a refresh.

October 4, 2025
Rated 5 out of 5 stars

A personable well trained crew

The well trained personable staff who would sincerely do anything that needed to be done made this trip exceptional. They were always helping each other and making sure the guests were having a good time.

October 20, 2025
Rated 1 out of 5 stars

Disappointed experience……

Extremely disappointed that the original itinerary for the trip was not followed and another substituted due to supposed concerns for weather issues. This was apparently decided prior to leaving port and was not made clear until later in the trip. What was substituted was basically another itinerary with modification including additional time docked in port and activities that were not really appropriate for all. While the rides on the islands were interesting, they were not adequately staffed and at times not as described in the promotional literature - even the tour guide was surprised by this. While the other passengers and boat crew were delightful - and the food wonderful - it was not the experience expected nor purchased.

October 10, 2025
Boat Bike Tours logo

Reply from Boat Bike Tours

Dear Richard,
thank you for providing us with your feedback. We are sorry to hear that your boat and bike touring experience fell so severely short of your expectations. It is our greatest ambition to always provide our programs according to schedule, however, especially on the sea, there are influences such as the weather that are completely out of our control. In this case, the safety and wellbeing of our guests is the highest priority, and we put our trust in the experience of our captains to give their most honest evaluation of the possible cruising route. It is in turn the responsibility of us as the tour operator to provide our guests with the best possible alternatives in the region in such cases. During your week with us, the accommodation, the daily bike rides and activities as well as the provided cultural information throughout the tour was provided in the equivalent range and quality of the program you had originally chosen. We understand the disappointment caused by not having seen the Islands you had anticipated, and hope for your understanding that the best efforts were given by all involved in hosting you in Greece as we worked around the given circumstances.

Rated 5 out of 5 stars

All around a hit!!

Great guide's, beautiful trails and sights , mostly free of cars..
Barge was comfortable, staff were very hospitable , food very good.
I would recommend this to anyone looking for a cycling trip !!

October 16, 2025
Rated 4 out of 5 stars

Great routes

Great routes, boat, crew staff food and scenery. Wonderful way to experience a part of Europe you’d never get to on your own. We used regular bikes and enjoyed the routes each day. I found the bike guides catered to the “ lowest common denominator “ which ended up being someone who had no business being on a bike tour even with an w bike. We were not highly skilled cyclists but had to go on our own as the groups on e bikes took so many stops and a very slow route. They had 2 guides- should have had a “ slow group” and a regular group vs. just a big slow group. But we learned how to use Ride with GPS and self guided ourselves through the entirety. We still made all the stops but would have been more fun with others. E bikes are good for some but we saw many on our trip who hadn’t ridden a bike let alone an e bike in years and it really changed the trip. We are mid 60s so not spring chickens. But the scenery, boat, boat staff and food were wonderful.

October 7, 2025
Rated 2 out of 5 stars

Freedom Treks & Boat Bike Tours

Freedom Treks & Boat Bike Tours: The good, the bad and the ugly. I would highly recommend avoiding this company. The extra charges beyond the expensive luxury boat cruise and Ebike rental was outrageous. It was a fantastic trip only because of the Croatian Islands. We have been on three other bike and barge tours, which cost way less, had way better food, had more interactive staff, better historical knowledge. Basically everything was subpar - especially for the price paid. They charge you extra for water and it had to be paid in cash. Corkage for bringing your own wine on the ship was €20 a bottle which is outrageous, in fact it’s 4 times as much as what we were charged other bike and barge tours. Since it was a luxury cruise, we expected consistent excellent meals. I can only state that there were two meals that were good. After tipping was provided in envelopes for the staff, our last meal was downright awful. They didn’t even serve it to us, they just put a big platter in the middle of each large table of eight people and expected us to reach across and dig in. On previous trips, we were always treated to a snack immediately upon returning to the ship from a long bike trip. There was nothing provided by this company, so people found themselves extremely hungry by dinner time. You weren’t allowed to bring any food or drink onto the ship so was torture. They placed salad in the middle of the table some meals but it was heavily sauced with some type of mayonnaise and there wasn't nearly enough for 8 people and again we had to reach for it ourselves. One of us ended up being the server which you would not expect to have to do on a luxury cruise.
Beer on the ship was 5 euros per beer, as was a small glass of wine. Coffee was served only first thing in the morning and it was some syrupy warmed up mix which somebody said was a pre-mix. It was awful. As soon as breakfast was over, the coffee was taken away, which is just as well. If you wanted to have a decent coffee, you had to order it from the coffee machine at 2.50 euros.

Just one month prior to our trip, we received an email from freedom tracks, stating that they messed up on the booking and they didn’t have proper accommodations for some of their staff. They reached out to each one of us in our 10 person booking to find out if we were interested in changing cabins from twin beds to double. Not sure how they ended up solving that one, but that was just another example of their unprofessional business practices. During the cruise sailors entered our room every day without telling us and emptied out the garbage, looked for food items that we might have brought on-board, and threw away things they thought should be thrown away. I complained that something of mine got thrown out, they looked for it and couldn’t find it and were visibly aggravated by the fact that I didn’t think it was garbage, but they did. Future encounters with these individuals was extremely awkward with a evil eye given to me when our paths crossed. The old boat did not have a bow thruster, and therefore we missed going to the island of Brač since the winds were too high for us to dock. Had the boat been better outfitted as a luxury boat should have, it would’ve had a bow thruster in which case we would’ve been able to dock safely and we would’ve been able to see that island as promised. Apparently Boat Bike Tours is the actual company that manned the ship and so they are dirctly responsible for this disaster but Freedom Treks chose to work with them so they are ultimately responsible. One person of our group had direct communication with Freedom Treks representative to express our serious displeasure and they said starting next year they will have proper coffee available to which I say yahoo, but sorry not enough to impress me.

they responded: Thanks for at least responding to my review - now get to work on making some improvements

September 25, 2025
Unprompted review
Boat Bike Tours logo

Reply from Boat Bike Tours

Dear Ross,
Thank you for taking the time to leave your feedback with us. It is unfortunate to hear that your tour experience did not live up to your expectations. We put a lot of effort and transparency into the information we provide for our guests prior to booking their trip in order to create expectations that we are able to fulfill and deliver on. We would like to clarify the following points:
The additional onsite charges for unlimited drinking water and obligatory tourist taxes are outlined on our website, invoice and pre-tour documentation.
The coffee we provide in the mornings on board is regular filter coffee. Coffee ordered at the bar is charged additionally.
Whilst most meals are served on individual plates, the mixed grill platter served on the last night of the trip is a local tradition where guests are welcome to help themselves to a selection of grilled meat and sides as they wish.
During the first welcome briefing on board, the guides inform the guests that the crew will check the cabins daily, to empty the trash cans and provide a light cabin maintenance. On finding what seemed to be empty toiletry packaging in the bathroom on the second to last day of the tour, the crew disposed of these. Monetary compensation was provided as it became apparent that these were missing. In no circumstances do the crew check cabins for food or beverages. Personal bags and belongings are left untouched.
It is not prohibited to bring personal snacks or food on board.
Personal drinks are not permitted on board as the boat is not just your floating accommodation for the week, but also operates as a bar and restaurant. Therefore, personal drinks that are not purchased on board are charged with a corkage fee in line with local gastronomic norms.
All boats provide light snacks such as wafers, biscuits, slated nuts, candy and fresh fruit available free of charge to the guests at their leisure throughout the day.
The Island of Brac was skipped during this week not because the boat could not dock, but because of the dangerous conditions the rising Bura wind would provide for the following crossing from the island back to the mainland. This wind is one of the greatest dangers in the Adriatic Sea along the Croatian coastline and the safety and wellbeing of our guests is the highest priority.
It is unfortunate to learn of your general disappointment about your time on board only through your tour evaluation. It is our ambition throughout your time with us, to address and improve any issues that are experienced and communicated. Aside from the above-mentioned situation regarding the disposal of toiletry packaging, the guides were not aware of any additional dissatisfaction to specific situations raised throughout the week.
We are sorry to have left you with a disappointing impression of our operation. We do hope that your enjoyment of the islands themselves will remain as a fond memory.

Rated 4 out of 5 stars

Split to Dubrovnik - Oct. 3-10 2025 (Harmonia boat)

Our guides Eddy and Dominic were both outstanding - very knowledgeable and helpful! The staff on the boat were excellent too - very accommodating, especially when we came down with colds. The food was plentiful, tasty, and very well presented. The rides were very scenic - a bit tougher than we had expected. Many of the riders seemed more focussed on the bike experience rather than enjoying the scenery, so the pace was fast, and that made the long uphill climbs difficult. The boat was comfortable. One thing we were not aware of is that we would be tied up in tandem with several other boats in port so we often had to walk across them to get to shore - that was not a big problem. But some of them were "party boats" so they were noisy when we were trying to get to sleep. And something to note if you are allergic to perfumes/scents - make that clear ahead of time because they spray the bathrooms with strongly perfumed cleaners that last for days. All in all, it was a great trip but we just thought people should be aware of those little things.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

We absolutely loved this trip!

We absolutely loved this trip! The boat (Magnifique II) was very nice, the food excellent but what really made it was the staff. We loved the collaborative approach they took to making sure the guests were well taken care of no matter what their role was. The sites we saw and the biking overall was awesome. We had some iffy days weatherwise but the staff just adapted as we went along - the route may change slightly, the boat may have to sail at a different time than was planned but everything was always very well communicated well organized. We loved the little stops we did during the bike rides - sometimes little surprises along the way as well! The only slightly less-positive comment we have is with regards to the biking part. I believe the website said we'd cycle btwn 20-50kms per day. I'd say most days were above that and given the wind, some days it felt like we were biking up hill even though the routes were flat! As well, we had regular bikes and about 75% of the group had e-bikes. Sometimes it got annoying as the e-bikers sped ahead and were annoyed when the regular cyclists were slower - that felt a little off-putting. For anyone considering whether to do e-bike or regular bike, I would say this - if you want to cruise leisurely and see the sites, get an e-bike. If you only want exercise, get a normal bike. I hurt my knee one day from overdoing it in the crazy wind and had to take a day off. On the last day I upgraded to an e-bike so I could participate and riding it was 400% easier!!! If I were to do it again I think I'd only do an e-bike. For context, I'm 56, in decent shape. Keep up the great work - this trip was excellent!

October 13, 2025
Rated 4 out of 5 stars

Some concerns

The boat and cruise were wonderful! A couple of hiccups/suggestions: We missed one day of riding due to the locks breaking (unfortunate but not a big deal), so we were unable to make it back to Passau by boat. We were told that we would be disembarking in Pochlarn and transported by bus (again, understandable). However, that morning we were all required to get out of our rooms by 8:30 so they could clean. We weren't due to get to Pochlarn until noon. Every passenger had to remove their luggage and wait in the lounge until disembarking. There were 2 bathrooms available for all passengers and I'm pretty sure that they would have had time to clean otherwise. There were no trips planned immediately afterwards. All translations to English ceased that morning also. This all took place after the crew had collected their reviews and tip envelopes. Honestly, it left a little bit of a bad taste in our mouths after what had been a really nice trip. We hope you'll relay these comments to the SE group.

September 27, 2025
Rated 5 out of 5 stars

Alora! The BEST tour experience

Our tour team was amazing! Always with a smile and positive attitude; extremely well organized leading bike trips and mini-tours each day. And the food was absolutely amazing!!! Overall, it was super-fun and exceeded our expectations!!

October 6, 2025
Rated 5 out of 5 stars

2nd Boat Bike Tour

I had the pleasure of sailing on the Magnifique II, and I must say, it is a beautiful and well-appointed ship. This was my second adventure with Boat Bike Tours, and once again, the staff were absolutely amazing. The food and service were nothing short of incredible, adding to the overall enjoyment of the trip. Our leaders were exceptionally knowledgeable, making sure that we felt safe and well looked after at all times.

October 13, 2025
Rated 5 out of 5 stars

Overall an amazing experience and we will be back

Our Guide Francine was amazing! This was our 1st Boat and Bike vacation so we were a bit nervous. The crew and Francine got us all settled in the 1st day and we went for a test run! The Flora is a small cozy boat so you got to know everyone on board really well and we had a great group to ride with. The itinerary that Francine put together was incredibly interesting and we felt safe at all times. Francine goes above and beyond all the time as was proven when plans had to change due to some lock issues. The food was amazing as Barbara was an amazing cook and took dietary restrictions very seriously. Overall just an amazing experience and we will be back!!

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

The crew on the Le Mar were fantastic

The crew on the Le Mar were fantastic. The captain was engaging and very present with hugs all around at the end of the week. Richard was always there with a smile. Joelle created amazing meals and did a superb job with my celiac diet. Mike and John the guides were enthusiastic and careful with their guiding. Madje was the mother of all and made everyone feel special. An amazing week with a great group of passengers as well.

October 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look