Excellent service from Boatworld again this week. I purchased my boat from these guys in 2024, turned up to the showroom not knowing what I wanted to purchase, armed with a list of specifications... See more
Company replied
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See what reviewers are saying
Ordered a little trolley for my inflatable, which arrived promptly. Unfortunately, on unpacking, one of the removable pins in the kit was faulty, so I contacted the Boatworld support. The guys were re... See more
Company replied
I initially purchased the short shaft eLite 500 outboard but was sent the long shaft version by the supplier, not Boatworld. Boatworld impressed me with their outstanding customer service. Calls are a... See more
Company replied
Faulty, dangerous engines and appalling customer service. No outboard engine will touch the orca engines so impossible to rectify. This company are selling unsafe engines and it is a matter of time be... See more
Company details
- Boat Accessories Store
- Boat Repair Shop
- Boat Trailer Dealer
- Canoe and Kayak Store
- Outboard Motor Store
- Water Ski Shop
Written by the company
Boatworld was established as a business in 1969. Back then, Boatworld was a traditional brick-and-mortar retailer selling boating and water sports equipment from a mail-order catalogue. Since then, Boatworld has changed and adapted into a top online retailer to bring you all that is best in the boating and water sports world online. Amongst our products, we specialise in a wide range of small inflatable boats and outboard engines, which are complemented by the latest in boat accessories and gear from top water sports brands. We offer an extensive selection of inflatable tows, fun for all the family. So whether it’s an anchor or a wetsuit, a boat cover or buoyancy aid, we will have what you need, and because we stock it, it comes out to you straight away with no delay! We are staffed by a small, dedicated and friendly team with many years of experience within the industry and marketplace.
Contact info
Smeckley Wood Close, S41 9PZ, Chesterfield, United Kingdom
- 01246 453815
- sales@boatworld.co.uk
- boatworld.co.uk
I bought their 6hp Orca engine and if…
I bought their 6hp Orca engine and if you so much as look at it, it breaks, it’s truly awful, also they rarely have anything in stock, this is by far the biggest regret of a purchase I have ever made ! Avoid and buy Yamaha, Honda etc, DO NOT GO CHEAP !
July 23, 2022
Unprompted review
Bought their own branded engine from…
Bought their own branded engine from them, an orca 6hp short shaft. Used it around 10 times and the diver shaft splines have twisted and snapped. (Have pictures as evidence) There was no damage at all to the propeller and the propeller bush didn't go. It's 2 years old but was just told it's out of warranty. I've took it to 2 separate marine repair shops, both of which told me they refuse to repair or even service orcas and are shocked at the quality of the components. So they weren't suprised the drive shaft snapped before the propeller bush. Just want to warn people to do research before you buy, check forums as many people say the same and invest in a quality brand which is going to last and be reliable.
July 22, 2022
Unprompted review
Poor customer service, NOT next day delivery
I ordered a Honwave boat for next day delivery together with some transport wheels, both items were shown as in stock on the website. After 2 days of no communication from Boatworld I phoned to find out that the wheels were not in stock and the shipment was delayed, I then cancelled the order. Don't use Boatworld if you need next day delivery.
July 20, 2022
Unprompted review
Purchased some skis and a wakesurf
Purchased some skis and a wakesurf, great price, delivered when asked.
I will buy again off them.
August 16, 2021
Unprompted review
Appalling customer service
Appalling customer service, avoid at all cost. Obnoxious, arrogant. Beware prices are plus vat and on delivery aswell. Plenty of other choices out there.
January 16, 2019
Unprompted review
I was looking to buy some waterskis
I was looking to buy some waterskis. First company I found online (top of Google search) had cheapest prices but no contact phone number and never replied to my emails. Second company had a phone line but when I tried to call had a recorded message saying "this mailbox is full". Boatworld had a number to call, was answered immediately by someone who could advise me on what I needed. I put the order in at 11am - had a confirmation email and the goods arrived the next day by 1pm (from other end of the country). And they gave me a free ski bag. Excellent all round. Also - a reminder to phone first to see what customer services is like when ordering from a company for the first time - in case anything wrong with the order.
August 8, 2018
Unprompted review
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