I've been working with Bobcares for several years now. Today, I had an issue with external YouTube videos not being embedded in my application correctly. The Bobcares team figured out the issue with t... See more
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Based on reviews, created with AI
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
202 E Earll Dr #410, 85012, Phoenix, AZ, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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expensive price but good support, i like the support, it was really profesional

Reply from Bobcares
Bobcares is a great service!
I've been a user for nearly two years and whether it's regular server monitoring or responding to unexpected downtime, Bobcares has been there and done a good job.
Most recently, we had an unexpected downed SQL server that Bobcares noticed through monitoring and brought back up to functioning in under an hour. Great work!

Reply from Bobcares
I had a critical issue with my remote MySQL connection, and the Bobcares team handled it with outstanding professionalism and speed. Their quick response and clear troubleshooting steps ensured that everything was resolved efficiently.
They not only identified and fixed the issue but also provided detailed explanations and guidance, making it easy for me to manage future configurations. The level of expertise and dedication they showed was truly impressive.
If you're looking for reliable, knowledgeable, and fast technical support, I highly recommend Bobcares. Five stars well deserved!

Reply from Bobcares
We've been using Bobcares for many years, and they have always provided excellent, conscientious support. Definitely value for money.

Reply from Bobcares
we have been using this service for a long time
really professional and very competent

Reply from Bobcares
Professional and fast help with all server related issues. Highly recommended

Reply from Bobcares
I've been working with Bobcares team for the past year. A very customer centric approach to providing E2E solutions. A fantastic development and support team providing one stop shop for all services. Highly recommend!

Reply from Bobcares
I have used Bobcares team for building an MVP at the beginning of 2024 and building out full requirements end of 2024. Overall experience with Bobcares has been phenomenal. The program/account team was easy to work wth; the leadership team was oustanding. The team members assigned were top notch - very quick learners, and have strong research skills to solve complex problems. I am extremely happy with the engagement with Bobcares team.

Reply from Bobcares
I feel completely at ease working with Bobcares; it feels like I have known them forever. They are highly professional and consistently deliver outstanding work. I particularly appreciate how they keep me updated throughout the process. Their invoicing and platform are exceptionally well designed, demonstrating their advanced tech-savviness. I wish I had discovered them years ago instead of relying on others. A big thank you to Suresh, Vijin, and Pramaith!

Reply from Bobcares
We have been working with this team for over 10 years. Very honest interactions, competent personnel, and most importantly aligning themselves with the customer's success.

Reply from Bobcares
Bob is always available and speedy. Also always solves the big problems that always seem impossible tot he rest of us.

Reply from Bobcares
Great customer service and fast response. They have even did additional work without paying them first as it was critical for the operation of my site

Reply from Bobcares
Thank you Bobcares support for fixing my server issues on time so many times and help me avoid big downtime and loss of traffic.
I'm glad to have you as a partner for my online business. KEEP UP YOUR GREAT SUPPORT!

Reply from Bobcares

Reply from Bobcares
Emergency Service fulfill my needs, thanks for your help!

Reply from Bobcares
We had a situation where our server was down twice in early January of this year. Our Data Center is still investigating what caused this. In both cases when our server went offline, Bobcares was quick to alert us and take action. When we didn't respond quickly to their email alert, they phoned us. It is this kind of service that makes Bobcares a valuable partner of our company.

Reply from Bobcares
Bobcares is my go to for fast and reliable support! Always get the best service.

Reply from Bobcares
top-notch outsourcing, I have a dedicated server and bobcares takes great care, reaction, speed and efficiency, I recommend without hesitation

Reply from Bobcares
I have been with them for almost 10 years now. Highly recommend!

Reply from Bobcares
As always, a quick turnaround and complete documentation on services provided

Reply from Bobcares
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