Wagnum / Body Massager Australia Reviews 155

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness. Many people found the items easy to set up and use, noting significant improvements in recovery, circulation, and overall well-being. The user experience is frequently described as positive, with many expressing satisfaction with their purchases. However, some customers experienced issues with delivery and order fulfillment. A few people reported delayed shipments, lack of tracking updates, or receiving incorrect items. There were also instances where customers felt there was a lack of transparency regarding shipping status and communication from the company.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many customers praise the compression... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent build... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise fast delivery, with some... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, with comments... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, including orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an athlete myself I was on the hunt for ways to recovery quicker at home. I have had previous experiences with using compression boots and loved the result so went on the hunt for pair myself. That... See more

Company replied

Rated 5 out of 5 stars

This is amazing. So good In between training sessions and really helps make the extra difference in terms of recovery (which I personally struggle with) - better recovery = better training. As a tra... See more

Company replied

Rated 5 out of 5 stars

I say this is the best mini spark massage i ever invested it’s soo good 👍🏼 I use everyday when my muscles ache. In the past i brought mini massages many different times but seems never good as this... See more

Company replied

Rated 5 out of 5 stars

The buying experience was perfect, delivery was next day even though I didn’t choose express. The product works well and is good quality. I have some circulation issues in my legs, I feel there is som... See more

Company replied


Company details

  1. Massage Supply Store

Written by the company

The Body Massager Australia brand has always been inspired by one force, it is customers. These customers are people who love their lifestyle and dive into their true passions no matter what. We want to help our valued customers pinpoint exactly what they need and find quality products that tailor to their lifestyle. Shop and experience what we are all about.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Is there a way to actually contact…

Is there a way to actually contact these guys, says shipping is within 24 hours it’s been 5 days, no shipping orders or contact saying hey sorry it’s a bit slow but don’t worry we are getting to your order in so many days

August 25, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hi Aaron,

Thank you for reaching out and for your patience regarding your order of the Elite compression boots. I sincerely apologise for the delay and any inconvenience it may have caused.

We experienced an unexpected delay in receiving new stock, which affected the dispatch of your order. The good news is that your boots have now shipped, and you should receive tracking information shortly via email.

We appreciate your understanding and are grateful for your support. If you have any further questions or require assistance with your order, please feel free to contact us at any time.

Rated 5 out of 5 stars

The buying experience was perfect

The buying experience was perfect, delivery was next day even though I didn’t choose express. The product works well and is good quality. I have some circulation issues in my legs, I feel there is some improvement/relief using the full leg massage sleeves twice a day for a week. Thanks.

August 25, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Stuart, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

body massage australia rocks!

aww i really love these guys

i have gotten a few products from body massage australia now and have never been disappointed, every time i have any problems they are so quick to act i am definitely impressed…..

would 100 percent recommend there products

August 23, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Mathew, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Wagnum Pro Recovery Boots

Bought the Wagnum Pro Recovery Boots. Shipping was quick and on time. The product is of a great quality, easy to set up and use. I have used them everyday since purchasing and have noticed an improvement in recovery. Highly recommend this product when compared to others, as the quality matches other brands I’ve used and for a lower price point.

August 13, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Dylan, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Awesome Product, backed by great customer service.

I have had a recent major ACL injury. The compression boots ordered is of high quality and really helps with recovery after intense leg rehab daily.

I love how you can hang the boots up too. Such a great product and easy to use. Well packaged and customer service / communication has been great.

Well worth the wait. Love my Wagnum air compression boots.

July 1, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Ronald, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 1 out of 5 stars

WAGNUM ELITE AIR BOOTS

I ordered Wagnum Elite Airboots on Wednesday 4th June 2025 for my sons 15th birthday and I was told dispatch was supposed to be on 12th June 2025. It is now 20th June 2025 and I have been emailing this company all week with no response from them and no delivery of order. The only tracking details I have received said it is pending by Australia Post and that they have not received the parcel details as of 19th June 2025. Non-existent customer service and no way other than email or Facebook Messenger OR writing a bad review. Will not be recommending this company to anyone!

June 20, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Thank you for your feedback, and we’re genuinely sorry to hear about your experience.

We understand how important it was for your son’s birthday gift to arrive on time, and we deeply regret the delay and any frustration caused. Please know it was never our intention to disappoint you or fall short of your expectations.

We’ve checked our records and can confirm that we responded to your emails during the week — it’s possible our replies may have landed in your spam or promotions folder. If you’re still unable to locate them, please don’t hesitate to reach out again and we’ll be happy to re-send the updates.

The delay in dispatch was due to an unexpectedly high volume of orders during our End of Financial Year event, which temporarily affected our fulfilment schedule. As a small Australian business, we’re doing our best to grow while maintaining high service standards, and we regret not being able to communicate the delays more proactively.

Your order has now been shipped, and you should have received tracking details. If not, please let us know and we’ll follow up immediately. We truly appreciate your patience and again apologise for any inconvenience caused.

Rated 5 out of 5 stars

I like the simplicity of it all

I like the simplicity of it all, actually feels like your getting a massage, the inbuilt compressor is not loud at all. Keen to see how it goes over next few months.

June 9, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Daniel, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Great recovery

Great quality, easy to use, fits well and a overall excellent recovery work out after a long physical session on the soccer field

June 3, 2025
Unprompted review
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Reply from Wagnum / Body Massager Australia

Hello Pam, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

I bought the elite compression boots…

I bought the elite compression boots and I was a bit skeptical at the price point in comparison to the big names like Normatec. But I have been happily humbled, my legs feel amazing. Running three times a week in the gym 4 and footy on the weekend. I feel great which is an amazing comparison to before I had them when I felt like I’d been hit by a car at the start of each new week.

June 2, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Tyler, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Such a great product

Such a great product! Quality is on point at an affordable price

June 1, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Blake, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Easy to order showed up super quick and…

Easy to order showed up super quick and works great on my circulation issues thank you

May 29, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Adam, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Purchased the elite compression legs

Purchased the elite compression legs. Great product. Very quick delivery. Our footballing son loves them. This old washed up tradie is enjoying them aswell after a long day at work.

May 23, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Richard, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Love my wagnum leg compression massager…

Love my wagnum leg compression massager it’s really made a difference to my aching legs after each day.

May 25, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Michelle, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

The air elite boots are very good

The air elite boots are very good. I am a rower and use after training and events to help in the recovery. Thst wsy I can back up to compeye in 4 day events

May 20, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Micah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Extremely Relaxing

My daughter loves the Wagnum Leg Pro and uses them to help recover and finds them extremely relaxing.

May 21, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Dale, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Mini Massage gun & Thermarelief pro waist

Mini Massage gun works amazing.
And my wife is loving the heat up back wrap.
Delivery was so quick also.
Very happy.

May 20, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Josh, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

I would highly recommend this product

I would highly recommend this product. Fast delivery, easy to use.

May 19, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Bought your compression boots and I'm…

Bought your compression boots and I'm addicted. Before running and after running. Absolutely amazing!!!
Super fast postage aswell.
All round a fantastic experience.

May 19, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 2 out of 5 stars

Faulty

Received my Elite boots today and couldn’t wait to try them. They worked perfect for me out of the box. My partner went to use them next and they wouldn’t work. There wasn’t a user guide to troubleshoot and couldn’t find any information online.

May 14, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Thank you for your feedback and for choosing the WAGNUM Elite Air Boots!

We're glad to hear they worked perfectly for you right out of the box. As for the issue your partner experienced, we completely understand how frustrating that must have been.

We’ve since been in contact with you and are happy to hear that everything is now working as it should. It turns out the issue was simply due to the air hose not being fully connected, which can sometimes happen with a first-time setup. We’ll take this as a reminder to make our quick-start instructions even clearer moving forward.

If you ever need support, don’t hesitate to reach out, we are here to help. Enjoy the recovery!

Rated 5 out of 5 stars

Tracking number was super quick and…

Tracking number was super quick and packaging was great the boots are the best thing I’ve purchased by far easy to set up and can use them anywhere such a great product for an affordable price.

April 22, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Khloe, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

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