Wagnum / Body Massager Australia Reviews 154

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness. Many people found the items easy to set up and use, noting significant improvements in recovery, circulation, and overall well-being. The user experience is frequently described as positive, with many expressing satisfaction with their purchases. However, some customers experienced issues with delivery and order fulfillment. A few people reported delayed shipments, lack of tracking updates, or receiving incorrect items. There were also instances where customers felt there was a lack of transparency regarding shipping status and communication from the company.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many customers praise the compression... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent build... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise fast delivery, with some... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, with comments... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, including orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an athlete myself I was on the hunt for ways to recovery quicker at home. I have had previous experiences with using compression boots and loved the result so went on the hunt for pair myself. That... See more

Company replied

Rated 5 out of 5 stars

This is amazing. So good In between training sessions and really helps make the extra difference in terms of recovery (which I personally struggle with) - better recovery = better training. As a tra... See more

Company replied

Rated 5 out of 5 stars

I say this is the best mini spark massage i ever invested it’s soo good 👍🏼 I use everyday when my muscles ache. In the past i brought mini massages many different times but seems never good as this... See more

Company replied

Rated 5 out of 5 stars

The buying experience was perfect, delivery was next day even though I didn’t choose express. The product works well and is good quality. I have some circulation issues in my legs, I feel there is som... See more

Company replied


Company details

  1. Massage Supply Store

Written by the company

The Body Massager Australia brand has always been inspired by one force, it is customers. These customers are people who love their lifestyle and dive into their true passions no matter what. We want to help our valued customers pinpoint exactly what they need and find quality products that tailor to their lifestyle. Shop and experience what we are all about.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I purchased the product as I have…

I purchased the product as I have teenage children that play multiple representative sports and they are active most days. They sit on the lounge for 30 minutes and recover and they always feel great after using the body massage legs. I love the fact it is an Australian company, I highly recommend this product

April 12, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Mitchell, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

the compression boots

the compression boots are an awesome product, Easy to purchase and arrived pretty quick.
definitely recommend this product and company.

April 1, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Erin, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

Wagnum boots

The product was easy to order and quick with delivery.

March 28, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Scott, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

best product and great customer service

Great customer service. I emailed them and they replied so quickly. Product itself is amazing !!! Highly recommend

April 3, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Niki, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

Brought the Elite compression boots and…

Brought the Elite compression boots and they're pretty awesome.. alot more cost effective than the high end brands but does the job, play alot of touch footy and coach rugby union with some of the boys using them after their first preseason game on the weekend and they loved it to help with recovery. Highly recommended.

March 31, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Joe, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

Fast and reliable

Straight forward, my order arrived quickly. Would definitely shop here again.

March 7, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Kirsty, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

Great product from a great reputable…

Great product from a great reputable company. We purchased the compression boots. My daughter is a track athlete and uses these 1-2 times a day. For the price they work great. As good as the name brands which are 4x the price.
We have purchased from this company in the past and our product broke within the warranty period and they replaced the product no problem which is why I was happy to purchase their products again. Highly recommend.

March 10, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Megan, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

Great product

Great product, has been highly beneficial in helping me get my circulation issues under control.
Really simple to set up and use.

March 18, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hello Daniel, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

Great service all round

Great service all round, after sales service was excellent
Appreciate it all guys
Thanks
Simon Mak

March 3, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Simon, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Wagnum / Body Massager Team.

Rated 1 out of 5 stars

Ordered on the 8.2.25 and still yet to…

Ordered on the 8.2.25 and still yet to receive my parcel and being ignored by the contact email.

February 26, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hi Kevin, thanks for your message.

Just to clarify, your order placed on 08/02/25 was a pre-order, which means it wasn't due for immediate dispatch.
According to our records, your parcel has since been shipped and successfully delivered. We're sorry for the delay in responding and any confusion caused — thank you for your patience and support!

Rated 5 out of 5 stars

Fantastic product

Fantastic product, great quality and the price was amazing. I highly recommend

February 5, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Andrew, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Wagnum / Body Massager Team.

Rated 5 out of 5 stars

I’m on my legs all day at work and gym…

I’m on my legs all day at work and gym so when I’ve finally relaxed I use this bad boy and it takes away all the heaviness from my legs

January 3, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Lucas, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Wagnum / Body Massager Team.

Rated 1 out of 5 stars

As a lepoedema sufferer who purchased a…

As a lepoedema sufferer who purchased a device from this company, I would advise any fellow sufferers to stay away from this company - you will get no customer service and most of their products are cheap Chinese duds.

January 16, 2025
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Hi Grechka, we couldn’t find any record of your purchase in our system. We take pride in offering high-quality products and standing behind what we sell. If you have a genuine concern, please provide proof and reach out directly so we can address it.

Rated 5 out of 5 stars

Highly recommended!!!

The WAGNUM Leg Pro is easily one of the best and most beneficial investments I've made. I can not get enough of it, and after suffering a ruptured achilles tendon, it has helped me through my recovery protocol. No more swelling and bruising plus refreshed legs the next day ready to go. As an active person, it is definitely a must-have. It is very easy to set up and comes with a carry bag that helps travelling with the Wagnum Leg Pro a convenience.

Highly recommended!

Thanks, The Body Massager!

December 20, 2024
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Jose, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.

Rated 5 out of 5 stars

Work exactly like advertised

Work exactly like advertised, very easy to set up and use. Really happy with results after using several times.
Would recommend to anyone looking for relief from muscle soreness and even joint relief.

December 14, 2024
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Brett, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.

Rated 5 out of 5 stars

Compression boots

Compression boots work great. Improved recovery after running
Great product

December 17, 2024
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Nic, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.

Rated 5 out of 5 stars

Elite Compression Boots & Body Massager Team

The Elite Compression Boots work exactly as advertised. While I haven’t owned them long I certainly feel less leg strain and quick to recover after running.
The communication from the Body Massager team was outstanding, they were quick to respond and very helpful.

December 16, 2024
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Ben, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.

Rated 5 out of 5 stars

Really helping with my recovery

Really helping with my recovery, only had them a week.
Good value.

December 16, 2024
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Chad, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.

Rated 5 out of 5 stars

Compression boots and…

Just received my compression boots and already used it. It’s works very well. Item is exactly as prescribed. I’m very happy with my purchase.

December 15, 2024
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Jo, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.

Rated 5 out of 5 stars

Compression Boots Review

Bought the compression boots as a Christmas present for my partner throughout the Black Friday sales. Package arrived quickly and so far cannot fault the communication or the product received.

December 14, 2024
Unprompted review
Wagnum / Body Massager Australia logo

Reply from Wagnum / Body Massager Australia

Many thanks Kishani, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.

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