Apauling website! Do not use! They don't reply to emails, They don't answer their given contact number. And they don't have any other means of contact. I want to return an item and there's n... See more
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Unfortunately the product didn't work when taken out of the packaging. At first I assumed my batteries were dead, however; after trying several sets, including a brand new pack, still no signs of life... See more
Company replied
I purchased an inflatable costume from this company. The quality was shocking! It was single stitched with some holes where the needle had punched the material meaning parts of it did not inflate at... See more
I wouldn’t even give one star for my experience (but have to pick at least one to be able to write a review!!). I ordered an inflatable costume last Wednesday (2nd July 2025) and paid £9.99 for next... See more
Company replied
Company details
Information provided by various external sources
We are designers of outlandish costumes and since 2011 we have become one of the worlds fastest growing fancy dress brands.
Contact info
United Kingdom
- 01834818244
- support@bodysocks.co.uk
- bodysocks.co.uk
1.2
Bad
95 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product as described with quick…
Product as described with quick delivery.
July 9, 2019
Unprompted review
Brilliant service
Brilliant service, exactly as described and arrived really quick.
Easy transaction.
June 19, 2019
Unprompted review
Excellent service
Service is excellent and very helpful for an exchange of item. Sizing of costume is quite small.
June 6, 2019
Unprompted review
Sent wrong item but quickly sorted it…
Sent wrong item but quickly sorted it out
May 23, 2019
Unprompted review
Excellent service!!!
The whole experience was good from the very start to finish. The only thing that was concerning was the fact that I put in a wrong billing address by mistake and they sent an email saying they couldn’t dispatch the costume as they thought it was fraudulent but they immediately refunded me and I immediately placed another order! It arrived in 2 days and the costume is very good quality. Hats off to these amazing people and the work they do!!!!
May 16, 2019
Unprompted review
Did not ship on time
April 20, 2019
Unprompted review
Reply from Bodysocks
We guarantee all orders are shipped before 15:00 BST or 12:00 BST for express shipments. Please email support@bodysocks.co.uk for more detailed information regarding your order.
Product broke within half hour of…
Product broke within half hour of having it on. Will be returning and hope this process goes smoothly.
March 28, 2019
Unprompted review
Reply from Bodysocks
Hello Sarah, please email support@bodysocks.co.uk who will assist with your return.
High quality, great customer service
High quality costume, just as described.
Service and communication were great!
Will definitely feel comfortable buying here again.
March 22, 2019
Unprompted review
Good fun product and came on time
March 21, 2019
Unprompted review
send payment on 6th Dec and up to date…
send payment on 6th Dec and up to date (17th Dec) never received answer about shipping or anything else... very very bad, I will open a refund with paypal too
December 17, 2018
Unprompted review
Reply from Bodysocks
Hello Giorgio,
We replied to your message with shipping information, but received no response. Sometimes international delivery can take slightly longer than expected.
Many thanks,
Bodysocks
no delivery yet
December 10, 2018
Unprompted review
Reply from Bodysocks
Hello,
I am very sorry to hear that. Please drop an email to sales@bodysocks.co.uk with your name and order number. We can then try and locate your order.
Many thanks,
Bodysocks.
Costumes came quickly and customer…
Costumes came quickly and customer service was very quick and helpful when i had a question.
September 17, 2018
Unprompted review
I bought the costume last Thursday and…
I bought the costume last Thursday and I was expecting to receive a tracking number as announced in your web. However I have not received it and there is no way for me to track where the shipment is. I need the customer this Friday and I am afraid I will not receive it.
September 13, 2018
Unprompted review
Reply from Bodysocks
Hello Ignasi,
All of us here at Bodysocks strive to ensure that your shopping experience is as enjoyable as possible. I have contacted you via email so we can resolve the issue you are experiencing as quickly as possible.
Many thanks,
James
Rapid 5* customer service
Ordered two suits for a stag. One was fantastic. The other had an issue but was solved rapidly by the team at Bodysuits.
August 8, 2018
Unprompted review
Reply from Bodysocks
Hello,
We are very sorry to hear that you experienced difficulties with one of your costumes.
Please get in touch via sales@bodysocks.co.uk so one of the team can resolve this for you.
Many thanks,
Bodysocks
Sadly my costume came with a missing…
Sadly my costume came with a missing part. But apart from that the customer service where really friendly and was happy to give me a refund
August 7, 2018
Unprompted review
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