Bohoo Reviews 121

I am a huge fan of bohoo, I was recommended by a youtuber I subscribe to, a long while ago

I love the quality of the clothes, they have a fantastic plus size range as well as smaller sizes too. My orders always arrive promptly and well packaged,
On the odd occasion I have sent something back it's a very easy and quick process
I will continue to use booho and happily recommend them to my friends

Brilliant service from start to finish.

Items were delivered on time. Refund was processed speedily and without any fuss.

Ordered a mask on next day delivery a week later still no package. I contacted boohoo on Monday was promised a new item had been sent again on 24 hour delivery and still 3 days later have no item. Absolutely appalling from a company like this.

Faheem from customer service resolve my query really quick and easy.

Always on time with their products, great quality, great value

Couldn't recommend it more, very satisfied with the shop. Nice clothes, easy return if needed and problems solved with no hussle. Best regards

I haven’t received my refund after returning the item. Ashlin was very helpful and sort it out for me. I got my refund within few days. Thank you. Great costumer service. X

Customer service was fab
I unfortunately had an issue with Hermes who work on behalf of Boohoo, luckily I was put in touch with Jayne Y who sorted my situation out quickly and efficiently!! I couldnt be happier she was helpful and friendly 5 stars - Thanks Jayne x

Never order from here!!!
My first order here and I ordered big. When I received the items it’s was EXTREMELY bad quality. Unwearable and the sizing wasn’t true to size AT ALL, super small and felt like it would break any second. I even ordered a pair of pants that came with the note “don’t sit on white the color washes off”. I wanted to do a full refund and I knew that I needed to pay the return cost myself but was expecting around $8 since that’s what I have payed before when I needed to pay the return cost. I went to the store and needed to pay $36?!!!!!! I contacted their customer service and got the response “that’s how it is”. What kind of business is this???? A joke? This is supposed to be one of the big brands out here and this is what I get.

The service was amazing especially It was done quick seema

Never ever again !!!
Worst experience ever .
Items came with no return labels .
I had to go to a supermarket 4 mile away as only one supermarket have the machine next to our home to download the return labels absolutely ridiculous, I will warn all my friends stay clear

Had ordered 3 dresses but one was missing in the parcel.so contacted boohoo customer service through watsapp today. Customer assistant Jayne Y was very helpful. She told me that she will send the dress through next day delivery. I trust her so waiting for the dress to arrive by tommorow or day after..Thank you so much Jayne J for your excellent customer service....Love to shop with boohoo..

Very good service, safe place to shop.
Replaced item that Norway Post did not deliver.
My daughter had two orders for dresses on the same day. The dress she was going to wear arrived in the mailbox. The second order was birthday present for me. Norway Post said that both packages were delivered on the same day. The mailbox is not big enough for both packages so she figured one was taken to the post office.Traveled away to ask them.They couldn't find the package. They should check up and call when they found the package. Contacted them several times but the package was not found and she was told to contact the sender. Boohoo promised to send a new dress with fast delivery. The package arrived. Mother and daughter could then dress in identical dresses New Year's Eve.
Thank You.
Hope Norway Post pays compensation for the missing package

Was having an issue with item I bought. Mukkaram helped me to get it sorted very quickly, thank you so much!

Just delt with Ashley b and mo and I must say both very professional helpful and efficient thanks

Kelly Anne
Was very helpfull in fixing my issue swiftly
Great service

I purchased some items off Bohoo Men. I made a total mess when typing in my address. I used WhatsApp to communicate with a customer service representative to change the address.
Diane initiated the change, after which Sham assisted me throughout with the change of address.
Thank you both especially Sham, you were amazing!
I would definitely be repurchasing off this site because it's easy to contact someone if I have any issues with my order etc.
I am sure the recipient will love what I purchased for them!

Adil has been helping me with tracking my parcels due to a mix up . Thanks a lot

I was struggling with return of few items, but John S is very helpful! Best costumer service ever!