Boiler Team Reviews 251

Good experience from start to finish good communication from paul Churchill.friendly and informative all questions answered.2 cracking kids came to install a Worcester bosch boiler for me, replacing an ideal logic.and was completed in 4 hours and then home to spend weekend with their familys. They even said if it was a logic boiler to replace would have been home sooner. They were done for dinner time so I went for a few pints to celebrate our new installation. Paul wasn't pushy about money at first conversation and even said no money till work is completed and 100%happy,which I liked. Would highly recommend this firm,got 10 year warranty and hopefully no problems down the line. Very happy overall.gerald ward

This was a painless experience apart from my old boiler breaking!

My trusted engineer recommended the company for price and quality!

£2500 for a Worcester Bosch. 10 years ago paid £3500 for a logic (💩)
Worth it if you don't need any credit, they no longer do interest free!

It took 2 mins to do the quote, received via email. I called at 16.55 on the Friday and spoke with an engineer. Confirmed all via email and via whatsapp then was booked in for the following Monday.

It's now in, really neat. The 2 workers were great and made no mess. I have a decent boiler that works!

Having made the decision to replace my old oil boiler, local enquiries made plus the decision to use Boiler Guide. Rapid e-mail response from 3 sources. Before able to ring I was contacted by Paul Churchill from Boiler Team. Easy to realise I was in contact with someone who was professional, technically astute and answered all queries. No hesitation in granting Boiler the job. Chris and Jack drove up from south Wales arriving at 10.00 am and worked diligently through to 6.15 pm. Evident they were knowledgeable, work hard and well as a team in removing old system and carrying out all the elements to install the new boiler. Polite, proficient, tidy and competent. A credit to Boiler Team. A company to be recommended. Robert

Great service all round, initial rep very courteous and couldn't have been more informative. Fitters also, lovely chaps installed with great care. Thank you all

The sales and installation service was very good and I chose them on this basis plus the fact they offer a 10-year warranty provided annual maintenance is undertaken by themselves throughout the duration of the manufacturers warranty period. Unfortunately we didn't get a checklist document until the day of installation and didn't read this until the following day. Had we had this before the installation we would have checked the list to ensure a few items that were missed had been covered. Because of this my Craig Revell-Horwood paddle is a 9 and not a 10!!! Both my Relationship Manager and the Managing Director took time to speak to me regarding these points so whilst it's not "a ten from Len" I've given them 5 stars. I would have no hesitation in recommending them. Thank you Boiler Team

Chris and Jack came to fit new boiler.job done quickly and professionally really pleased with job would highly recommend left no mess thank you boiler team

Extremely professional and reliable. Arranged date quickly and constant updates along the way. The two fitters (Rob & Geraint) were exceptional! Nothing was too much trouble and they made sure that everything was of a very high standard, making the installation far tidier and better fitted than the one it was replacing. They were extremely polite and friendly and I really could not recommend them and 'The Boiler Team' as a company more highly. I will be passing this on to all friends and family as a thoroughly professional and dedicated company resulting in an excellent experience! Many, many thanks!

From the first contact to the completion of the job, it was excellent, very smooth and professional.
The installation carried out by Chris and Colin was exceptional, friendly, polite and very knowledgeable.
During installation, they kept the areas clean and tidy and even took their shoes off where the rooms were carpeted.
Thank you Boiler Team, highly recommend

Chris came and serviced our boiler he was very friendly polite and respectful boiler team fitted our boiler and serviced it for the last 5 years excellent service would highly recommend

Boiler Team provided a price for a new boiler and changes to my radiators. The price was excellent and service beyond anything I have ever experienced. Colin, in particular was marvelous in his advice and the way he worked. Where others wanted to knock my house about Colin patiently found solutions to problems and did a very neat job of everything. Would highly recommend this company to anyone.

I don't normally leave reviews but I will make an exception when it comes to the Boiler Team. When my boiler was condemned The Boiler Team gave me a very competitive quote. Their service, attention to detail when it came to protecting the area around the boiler when removing it from the kitchen cupboard and the service was first class. I wish all companies offered this level of service. Quality, Service and Value for money. What a company. Well done the Boiler Team.

Wow a company that puts the customer first, no pushy sales gimmicks first class clear information no hidden extras. table of works set out in quote and carried out to the letter. nice experienced fitter and young lad learning his trade very neat and tidy.
A joy to do business with them and highly recommend.
Many thanks Paul Churchill.

A good company to talk to explained every step and a good choice of boilers and good prices, they replaced the boiler and put a radiator in the bathroom for me. All done within a week of giving me the quote, clean and very efficient

Outstanding service. I am a Builder and very impressed with Boilerteams professionalism and standard of workmanship. From initial contact to completion of works they were polite and helpful. Well done.

An impressive and reassuring experience. Being entirely dissatisfied with our existing 26 radiator oil fired system, Paul Churchill provided a fast and competitive quote ( amongst 4 ) to provide a Worcester Danesmore Utility 32/50KW high efficiency condensing boiler, remove existing header tank, install new expansion vessel with pressure gauge and filling loop to seal the system, a full hot and cold flush, install new fire valve, filters and frost thermostat and validate the Worcester 7 year warranty.
On acceptance, the engineer Paul Nash, arrived at 8.30 am 5 days later. He immediately protected all working areas with cling film and proceeded to remove and replace the boiler and all associated pipe work, installing the new expansion vessel and small French drain for the condescend, completing all by 4pm. Very impressive. All discard was removed and the site left unfautingly clean.
Equally impressive is the new adaptive system. The 26 radiators, throughout the house are hot within 20 minutes and there has been no further need to balance or bleed. ‘Feel the difference’
The whole experience has been assuringly hassle free, no worry over deposits, and payment requested upon satisfaction. We have no hesitation in recommending The Boiler Team and both Paul Churchill and Paul Nash.

They were prompt, quick, efficient, clean and polite. Couldn't fault them on anything - including the price. And the new boiler is wonderful - the whole house is warmer. Thank you, Boiler Team. We'll certainly recommend you to anyone considering buying a new boiler.

Have given 5 stars but would give 10 if I could. Moved house and my 1970s boiler was immediately condemned. I found this company through a Facebook advert and the day after I messaged them I had a phone call from Paul to go through what I needed (he was very helpful and friendly) and a quote was sent over very promptly.
A week later a different Paul (engineer Paul) showed up on the agreed date and set to work. It was a big job as I needed the boiler moving upstairs plus lots of pipework needed replacing as it hadn't been changed since the 70s.
He was super polite and very hard working, just got on with the job and nothing was too much trouble.
Would definitely recommend this company to anyone.
I just wish they did more than boilers as would love them to do all the renovations in my house!

WOW, Paul Nash arrived at 8.30 on Monday morning and fitted a new Worcester Heatslave 18/25 Oil boiler, and by 4.30pm old boiler gone and new one in place and working.
Paul came back few days later to fit a new flue and checked the system was working ok, which it was.
I would highly recommend this company and thank you Paul for you hard work and professionalism.

Boiler Juice has an excellent team for this part of the world. Paul Churchill, who came to look at my kitchen and give a very competitive quote, was friendly and very helplful. Craig, who actually fitted the Worcester Bosch boiler (and took the old Stanley cooker away) worked heroically: 12 hours a day without a break. He was also tidy.
There was a problem: the first flue from the boiler was too short, leading to fumes venting directly into my bathroom. So Colin came all the way from Wales to my home near Salisbury twice, once to investigate and then to install a new, longer pipe. I have hardly used the heating yet - it is summer - but the hot water is working well.
All in all, I strongly recommend Boiler Team.

I’m so impressed with the process of having a new external boiler. All the preparation in terms of quoting was done by text/email with photos and a couple of chats with Paul Churchill. The online aspect was my only reservation. I took a Navien external boiler. The engineer did a brilliant job in one day. Could not recommend this team enough. Great value quality service.