Boldon Picture Framing Reviews 361

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like frames are well-made and accurately depicted online. Many appreciate the excellent value for money, finding the prices reasonable for the quality received. The delivery service is frequently highlighted as swift and efficient, with products arriving promptly and securely packaged. However, some customers also noted occasional issues with product quality, such as damaged corners or chipped plastic "glass" in frames. A few people experienced delays with delivery or received incorrect items, and some expressed dissatisfaction with the customer service response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality for the money,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the swift and fast delivery,... See more

Price

Users describe positive interactions with price, finding products to be very well priced, affordable, and... See more

Value for money

Clients share positive opinions on value for money. Many consumers praise the excellent quality for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Found these guys on both eBay and amazon when looking to frame some precious records for my studio. They make frames in a number of styles that display records very well (as well as other numerous... See more

Rated 5 out of 5 stars

I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It fr... See more

Rated 5 out of 5 stars

Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended

Rated 5 out of 5 stars

The frame was a perfect colour and for once the colour in the online photo was a true match to the real thing. Very well priced, well-made and on discovering that the material it is made of (Polycor)... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

361 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good quality frame

Really nice, good quality frame. Packaged really well and very fast delivery. Would definitely order from them again and highly recommended

February 26, 2024
Rated 5 out of 5 stars

Very impressed with my order

So impressed with this British company. The website has such a great choice of frames. It was the only one that stocked exactly what I was looking for - a particular size and colour. Great customer service and our frame arrived within a couple of days
Will definitely use Boldon Picture Framing again

February 26, 2024
Rated 5 out of 5 stars

Excellent Picture Frame Makers

I’ve used this company before for made to measure frames and I’m now a returning customer! That should say it all as I’m a fussy so and so…
Brilliant job, excellent skilled craftsmanship/ladyship, very competitive pricing and most importantly a brilliant end product, the picture frame 🖼️
Highly recommended ⭐️⭐️⭐️⭐️⭐️

February 26, 2024
Rated 1 out of 5 stars

Total lack of communication

It appears that the only way to get an answer from Boldon is to comment on here. I have sent 2 emails well over a week ago. They haven't responded to either even though they say they will normally reply in one day. I also received a frame that had damaged paint/lacquer. I sell a lot of prints of my artwork and planned on using Boldon regularly, but need to reconsider this now.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great Frames

I am so pleased I found Bolden Picture Framing online. I had been struggling to find a certain frame & mount size, but I found them on their website in various colours!
Great communication, fast delivery and great value for money. I am so pleased with my frames.

January 28, 2024
Rated 5 out of 5 stars

Happy Ending

I loved the frames I ordered, quick delivery. Had a small issue but my emails were responded to quickly and the matter resolved. Yvonne was brilliant and sorted out a solution free of charge. Excellent service and will definitely order again

January 2, 2024

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