Boldon Picture Framing Reviews 360

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like frames are well-made and accurately depicted online. Many appreciate the excellent value for money, finding the prices reasonable for the quality received. The delivery service is frequently highlighted as swift and efficient, with products arriving promptly and securely packaged. However, some customers also noted occasional issues with product quality, such as damaged corners or chipped plastic "glass" in frames. A few people experienced delays with delivery or received incorrect items, and some expressed dissatisfaction with the customer service response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality for the money,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the swift and fast delivery,... See more

Price

Users describe positive interactions with price, finding products to be very well priced, affordable, and... See more

Value for money

Clients share positive opinions on value for money. Many consumers praise the excellent quality for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Found these guys on both eBay and amazon when looking to frame some precious records for my studio. They make frames in a number of styles that display records very well (as well as other numerous... See more

Rated 5 out of 5 stars

I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It fr... See more

Rated 5 out of 5 stars

Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended

Rated 5 out of 5 stars

The frame was a perfect colour and for once the colour in the online photo was a true match to the real thing. Very well priced, well-made and on discovering that the material it is made of (Polycor)... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

360 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Lovely photo frame

Was after a picture frame 6 x 8 for 4 photos, after I searched, found Boldon Picture Framing, had just what I needed, different frames and colour to choose from and sizes, so easy to order, quality is lovely, be aware if you want glass don't order, they are light weight which is what I like about them ,so not too heavy to hang, I will order again, my photos look lovely in this frame

March 30, 2026
Rated 5 out of 5 stars

Excellent Frames

I have bought several frames from Boldon and I would highly recommend them. Excellent quality for the money. Always dispatched very quickly and well packaged. I use them for my standard sized artwork and sales have been excellent using these frames!

April 2, 2026
Rated 5 out of 5 stars

An all round excellent choice

The frame was a perfect colour and for once the colour in the online photo was a true match to the real thing. Very well priced, well-made and on discovering that the material it is made of (Polycor) is mainly re-cycled polystyrene that was a bonus.

January 30, 2026
Rated 4 out of 5 stars

Variable ready made, quality made to measure…

The ready made frames are very variable. I’ve had a couple of good ones and three now with badly damaged corners. However, Boldon have been very good at refunding.The made to measure frames are very good quality.

February 4, 2026
Boldon Picture Framing logo

Reply from Boldon Picture Framing

Hello there, I am very sorry that you have had problems with an order and that the frames were damaged in transit. Please get in touch with us so that we can rectify this for you.

Rated 5 out of 5 stars

Display cases for Medals

Ordered on line
raid delivery
Well made product
friendly service
Telephone query well handled
Have ordered from this company a number of times. always impressed
Recommended

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

I don't know what's happened at Boldon

I don't know what's happened at Boldon. I've used them twice before and the frames were great. This time, a box frame via Etsy, it was so shoddy it fell apart as I unwrapped it (poorly protected). Just held by pathetic corner staples, 2 of which had popped out, for want of a few pence-worth of wood glue. The frame's pale base material showed through the 'rustic oak' foil at the unfinished corners so no quality control. Being Etsy, I got a quick refund.

December 3, 2025
Unprompted review
Boldon Picture Framing logo

Reply from Boldon Picture Framing

We are very sorry that the frame was damaged in transit and as you know, this doesn't usually happen. Glad we could get this refunded for you when you requested this.

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