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Boldon Picture Framing Reviews 360

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like frames are well-made and accurately depicted online. Many appreciate the excellent value for money, finding the prices reasonable for the quality received. The delivery service is frequently highlighted as swift and efficient, with products arriving promptly and securely packaged. However, some customers also noted occasional issues with product quality, such as damaged corners or chipped plastic "glass" in frames. A few people experienced delays with delivery or received incorrect items, and some expressed dissatisfaction with the customer service response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality for the money,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the swift and fast delivery,... See more

Price

Users describe positive interactions with price, finding products to be very well priced, affordable, and... See more

Value for money

Clients share positive opinions on value for money. Many consumers praise the excellent quality for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Found these guys on both eBay and amazon when looking to frame some precious records for my studio. They make frames in a number of styles that display records very well (as well as other numerous... See more

Rated 5 out of 5 stars

I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It fr... See more

Rated 5 out of 5 stars

Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended

Rated 5 out of 5 stars

The frame was a perfect colour and for once the colour in the online photo was a true match to the real thing. Very well priced, well-made and on discovering that the material it is made of (Polycor)... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

360 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

All sorted!

Sent wrong size frame and still haven't got back to me - but have asked for a review! Quicker to use the contact email address on the website, rather than filling out the form - got back to me straight away and all sorted

August 28, 2025
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Reply from Boldon Picture Framing

I am very sorry that you have received the wrong size frame, can you get in touch so that we can help you with this?

Rated 2 out of 5 stars

Very disappointed

Even though my order arrived quickly and product ok, I had an issue with the width of the frame as it is not what was stated in the description of the product. I have sent two queries on their website contact form, but apparently they have not been received even though I received email confirmation of the submission. I have emailed twice, and spoken with customer service once - emails not being answered, was told yesterday they would phone back but they haven't, and now today they have not answered there phone. Very disappointed.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Frame arrived swiftly and as described. Love the range of sizes and frames. Would definitely buy from Boldon Framing again.

July 29, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service
Very quick turn around from placing my order to delivery
Beautiful frame exactly as it looked on the site
Exactly what I wanted - so much so I have been and purchased more

June 27, 2025
Rated 5 out of 5 stars

Happy Customer

Repeat customer which, I think, speaks volumes!
Made to measure frames are of good quality, well packaged and delivered promptly… perfect!

May 30, 2025

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