Boldon Picture Framing Reviews 360

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like frames are well-made and accurately depicted online. Many appreciate the excellent value for money, finding the prices reasonable for the quality received. The delivery service is frequently highlighted as swift and efficient, with products arriving promptly and securely packaged. However, some customers also noted occasional issues with product quality, such as damaged corners or chipped plastic "glass" in frames. A few people experienced delays with delivery or received incorrect items, and some expressed dissatisfaction with the customer service response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality for the money,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the swift and fast delivery,... See more

Price

Users describe positive interactions with price, finding products to be very well priced, affordable, and... See more

Value for money

Clients share positive opinions on value for money. Many consumers praise the excellent quality for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Found these guys on both eBay and amazon when looking to frame some precious records for my studio. They make frames in a number of styles that display records very well (as well as other numerous... See more

Rated 5 out of 5 stars

I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It fr... See more

Rated 5 out of 5 stars

Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended

Rated 5 out of 5 stars

The frame was a perfect colour and for once the colour in the online photo was a true match to the real thing. Very well priced, well-made and on discovering that the material it is made of (Polycor)... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

360 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Ite

Great Item, just what we needed.
Good quality and just as described.
Item well packaged
Fast delivery via Royal mail
would highly recommend

May 28, 2025
Rated 5 out of 5 stars

Will save you a fortune!

I Found these guys on both eBay and amazon when looking to frame some precious records for my studio. They make frames in a number of styles that display records very well (as well as other numerous styles). I found that prices on eBay were considerably cheaper than amzon and they had a discount when buying multiple frames.
Order was shipped promptly and packaged securely. Frames are good quality for the price point. The 'glass' in the frames is actually plastic but of a good standard and flexible - which helps with installation. Customer service from Yvonne via email was excellent -when I requested to change the inserts from black to white - they just sent me both at no extra charge. Would absolutely recommend to all.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products

Such good quality products and a company that cares about customers as well. The products are made to a very high standard and shows off records so well

May 2, 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality frames and customer service

I had been using boldon frames for just over a year and purchased a black 20x24 inch frame from them. The delivery was prompt but the frames were damaged, but unfortunately because I had them over a year (I am a photographer and like to keep a stock of frames for quick turnaround) they would not replace the frames. Which was frustrating but understandable. I then received TWO frames from separate clients with exactly the same issue. The frames came apart at the corners. I sent photos to Yvonne but have heard nothing back. I am now out the cost of the frames and feel that customers should be made aware of the poor quality of these frames. They are simply not fit for purpose. All the frames fall apart at the corners. I informed Yvonne of this (with photos) and have not heard anything. Buyer beware!!

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely frames

Lovely frames, I am very pleased with them. Quick delivery. They will be hanging on the wall tomorrow. Thank you 😊

March 29, 2025
Rated 5 out of 5 stars

My experience

Products were well described but would be better if a picture mount was available with each picture frame. But otherwise a good experience.

March 29, 2025

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