As per agreement delivery must be at our doorstep but he put it on downstairs, we asked him to take it upstairs but he didn’t. It was totally unfair and unfriendly behavior
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See what reviewers are saying
I purchased some balcony furniture from vidaXL, and overall I am very satisfied with the product. The furniture looks great, was easy to assemble, and the quality is good for the price. The only fru... See more
In general it was a good experience, but the website could do a better job presenting more accurate pictures of the product. The colours were completely different, though that ended up being even b... See more
The prices on the website seem atractive, but the products take foever to arrive. Despite the fact that the delivery is not free (paid 79 kr), it has been over 22 days and the packege has not arrived... See more
3.6
Average
32K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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damage and bad quality
I ordered a tv stand,when i received it it is broken and bad quality.
July 12, 2025
Unprompted review
This company has corned me,I bought a…
This company has corned me,I bought a bike worth 8000kr,used it for 1 month and display showed me error E 10 I wrote to them and asked me to send it for repair.They send me email back saying the electric bike can not be repaired as they don't give warranty,which they did not mention while buying it, now they ask me to pay 1930kr if I want the electric bike back.
May 23, 2025
Unprompted review
Good quality products and fair price.
Good quality products and fair price.
May 19, 2025
Unprompted review
God service og hurtig levering tak for…
God service og hurtig levering tak for en god handel jeg skal nok komme til at handle mere her
May 16, 2025
Unprompted review
Poor quailty. Expensive reclamation process
Ordered a cabinet and upon opening the package I can see the wood is poor quality and damaged. I paid 1200kr
The company policy is that you organise to post the goods (210dk for the 28kg package) or get a reimbursement of 5-10%
Wish I did my research before buying.
May 14, 2025
Unprompted review
INKOMPETENT
Trods indgivelse af en klage, er der intet svar fra butikken. Jeg anbefaler ikke at handle der.
Despite the complaint, there is no response from the store. I do not recommend shopping there.
May 8, 2025
Unprompted review
Wrong product delivered.
Hi,
I am trying trying to reach you from last week I didn’t get contact back from you guys. The product i order that came wrong on size and i want to make exchange but i want to get in contact for the process.
March 1, 2025
Unprompted review
This pillow is absolute junk
This pillow is absolute junk! Very low quality! Way too small and very thin. Return policy is a joke! Stay as far away as possible! Total scam.
January 15, 2025
Unprompted review
Very poor customer service
Very poor customer service, and untrustworthy delivery. The company not willing to take responsibility for the return mails, they are not able to fulfill the delivery date.
January 10, 2025
Unprompted review
Awful services
Awful services, product does not arrive on time and if you want to return any item, customer have to take care it by self. No customer service phone, only email.....in 2025??? Avoid them from far!
January 10, 2025
Unprompted review
The worst web site
December 30, 2024
Unprompted review
Excellent service and product
December 22, 2024
Unprompted review
Great delivery time and excellent…
Great delivery time and excellent communication
December 17, 2024
Unprompted review
Fast and as described
All fine. It will be nice if the LED inside were on the same adaptor, not with batteries.
December 12, 2024
Unprompted review
very poor quality
first of all, the quality is not good, the screws are of very poor quality and there is no assembly plan in the box
December 11, 2024
Unprompted review
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