Boligcenter Reviews 

31,656
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

As per agreement delivery must be at our doorstep but he put it on downstairs, we asked him to take it upstairs but he didn’t. It was totally unfair and unfriendly behavior

Rated 4 out of 5 stars

I purchased some balcony furniture from vidaXL, and overall I am very satisfied with the product. The furniture looks great, was easy to assemble, and the quality is good for the price. The only fru... See more

Rated 4 out of 5 stars

In general it was a good experience, but the website could do a better job presenting more accurate pictures of the product. The colours were completely different, though that ended up being even b... See more

Rated 3 out of 5 stars

The prices on the website seem atractive, but the products take foever to arrive. Despite the fact that the delivery is not free (paid 79 kr), it has been over 22 days and the packege has not arrived... See more

3.6

Average

TrustScore 3.5 out of 5

32K reviews

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3.6

All reviews

(31,656)

3,402 reviews in the last 12 months

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Rated 2 out of 5 stars

Terrible delivery but at least I got a refund, eventually

I was lured into thinking that as Boligcenter has a Danish name that the products were in Denmark. This is not the case. The product (a glass shower door) arrived after around 2 weeks, smashed to pieces. I sent photographic evidence, but they still wanted me to package it up and return it (it looks like there is a warehouse in Netherlands). They arranged the pick up with Postnord, which was a whole other issue, because it showed as collected by them but it hadn't been. I started to worry I had been scammed. Finally on the second attempt, postnord picked it up. A week later I received a refund. All in all it took about a month. So from this I have learned to just pay the extra and order something that comes from a Danish warehouse!

December 3, 2024
Unprompted review
Rated 3 out of 5 stars

I order top bunk bed for kids with…

I order top bunk bed for kids with slider. Came on time. But is so sad that they cant provide service to pay for assemble the bed or even to provide some videos how to do it. I hope that bed will be good and strong after i assemble the bed.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Had a good purchase experience with…

Had a good purchase experience with Boligcenter and had a good deal on an entry way furniture which I hope will meet my expectations when I get around to installing it. The delivery was very fast and I received information from Postnord the courier about delivery time frame. They showed up within the given time frame and delivered the item.
I also received ongoing information from the seller regarding my order.
Happy customer here and will definitely come back if I need something they sell. Highly recommend this website.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scam!

Scam Scam Scam.
Just scammed me for more than 1000kr for broken product and they refused to return it, this webshop is basically works with very bad cheap products and make it for consumers to be attractive to buy it and then after you buy, no guarantee for return. It is a scam and they are manipulating the eu and danish trade law.
Be advised, keep away from them.
Most of the reviews are fake and bought, Trustpilot has no verification as google or TripAdvisor do.
I have order number and a case with the support but they are helpless and rightaway they sent email to me what is the law saying as if it was prepared in automatic email response, means they are used for the same complains from customers, and they are a lot. think about it.
I am hoping someone has a good mind and good faith to refund my money.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Junk quality, no customer service.

They don't even process orders on time. I took them a week to even touch my order for a halloween costume which became useless. I honestly don't know of a worse webshop in Denmark. The other times I've ordered, the "furniture" was probably only usable as a prop on a movie set. I think if you sat in it, it would fall apart. A good metaphor for this company overall - like so many reviewers write here - it's almost a complete scam.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Good quality products and fast delivery

I ordered 4 sofas for my cats, although they are supposed to be for dogs. The sofas are very comfortable and the quality is better than what I hopped for. My cats are very happy with their new sofas (beds)
I am also very happy with how quickly my order was delivered. I highly recommend Boligcenter. I am sure I will order again fro them in the near future.

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

It was the biggest mistake I ever did

It was the biggest mistake I ever did . I just misleaded by the price but when I got the sofa from them it was not Worthy even the 10% of the total cost . It was so poor quality I was repenting at the my wastage of money . I tried contact with them but their customer service is terrible no phone number just an email where they roll you out all the time . I wanted to return the product but when I read the views about the customer service I gave up . It was about a toy sofa which I got from them , I recommend people always read people views before you order anything from anywhere. I will give them 0 grade. It's a scam they showed something else and delivered something else .

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

As customer, your time is worth nothing

Bought a bike online. I knew I had to assemble the bike myself, which is not a big deal. After I've managed to assemble the bike, I tried to pump air into the wheels. But it's only the back wheel, that is fine. There was most probably a hole in the inner tube of the front wheel, why it stayed flat no matter my efforts. Thus the product is 'Not ready to use right after assembly' as promised.

I contacted customer support about my problem. I asked if I could either send them back just the inner tube of front wheel (probaly cost 50DKK), or maybe I let someone else fix the tube for me - the price will be reduced accordingly.
Customer Support asked me to video tape the problem, which I did, showing how the bike still looks brand-new, it's still stuck in my living room. I never got to test drive it even once. Back wheel was full of air, while the front stayed flat.

Then customer support came up with this "genius" solution:
1. I needed to split my bike apart again.
2. Pack it nicely together like how I received it.
3. Wait many more days for them to inspect the returned product.
4. Then maybe they will send me another whole new bike.
5. I'll get the "pleasure" to assemble it all over again.

What a level of customer service! I rather pay up to fix their mistake myself, than to allow their "help" make my life harder.

I'll never buy anything from them again. And I'll make sure to let other people, I know, know about this!

September 20, 2024
Unprompted review

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