The team at Boma were wonderful and friendly, and Kaylee especially was incredibly generous with her time and expertise. We are newcomers to gardening and she helped us with all our questions, spendin... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The Christmas tree is always delivered with a smile and it never disapoints . Ordered a slightly smaller tree this year which is glorious, even before decorating. The whole process from ordering... See more
My husband and I used to go to your garden center, loved the plants, and always had a coffee at the little shop. Now that I do not drive anymore, I am delighted to be able to use your delivery serv... See more
Company replied
Ovi, who delivered for us, went above and beyond taking the heavy bags down to the basement level. Really kind and appreciated. Always very happy with deliveries from Boma. Maybe it’s being a local co... See more
Company details
Written by the company
Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.
Contact info
51-53 Islip Street, Kentish Town, NW5 2DL, London, United Kingdom
- 02072844999
- boma@bomagardencentre.co.uk
- bomagardencentre.co.uk
4.7
Excellent
153 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Boma Garden Centre
Thank you, Becks . That's kind of you to say. Roses always reward a little patience, so do let us know how she settles in. We hope she gives you years of pleasure.
Reply from Boma Garden Centre
Thank you Paul
Much appreciated.
Looking forward to seeing you again soon.
Lovely plants and great service.
My husband and I used to go to your garden center, loved the plants, and always had a coffee at the little shop.
Now that I do not drive anymore, I am delighted to be able to use your delivery service. My plants arrived today looking beautiful. Great fast service as well.
So thank you very much, and see you soon .
May 12, 2026
Reply from Boma Garden Centre
Thank you so much Claudine, for your lovely review. We’re delighted to hear you’re still enjoying Boma’s plants and service from home, and that your delivery arrived looking as it should. We look forward to seeing you again soon
Efficient delivery to my home by a…
Efficient delivery to my home by a friendly member of the Boma team
May 8, 2026
Reply from Boma Garden Centre
Thank you, your feed back is much appreciate. We are delighted we could have been of service.
I’ve been using Boma for years
I’ve been using Boma for years. They’re great and reliable.
April 30, 2026
Very helpful people!!
April 22, 2026
Reply from Boma Garden Centre
Thank you David, much appreciated. We hope to help you again soon.
Love Boma!
Love Boma. The plant is beautiful. Great customer service which is much appreciated.
April 18, 2026
Unprompted review
Excellent customer service!
Everyone that I dealt with at Boma have been so helpful. Excellent customer service! Products are a good quality and there is a large choice of everything.
April 10, 2026
Unprompted review
Wide selection of plants online
Wide selection of plants online. Very good quality plants delivered quickly and efficiently. Fantastic service, will definitely be using again.
April 17, 2026
Items delivered exactly as ordered…
Items delivered exactly as ordered swiftly within the promised time slot
March 31, 2026
Great quality products
Great quality products. It would have been nice if they had been delivered to the first floor though.
March 31, 2026
Reply from Boma Garden Centre
Hi Claudia,
Thank you for your kind feedback — we’re delighted you’re happy with the quality.
Our deliveries are curbside only, as outlined on our website, due to parking restrictions and consideration for neighbours. We apologise for the inconvenience — it’s the best we can offer in these locations.
Thank you for your custom and your review — we hope to see you again soon.
Good communication and products
Plants in very good condition, company very easy to buy from and communicate with
March 17, 2026
great delivery and customer services
March 24, 2026
Friendly
Friendly, great, communication, and great that you deliver with care and a smile as I am mostly housebound so it’s hard to get out.
March 20, 2026
Reply from Boma Garden Centre
Hi Hannah,
Thank you so much for your kind words. We’ll be sure to pass your lovely feedback on to the team. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Boma Garden Centre 🌿
I have had the highest standard of…
I have had the highest standard of plants ,after 3 separate purchases all arrived with kind delivery man and truly surpassed my expectations ! I have often been sad at other plant deliveries and as disabled can’t get to nurseries easily ,but it’s a great discovery for me ,pristine plants so healthy I look forward to future purchases and advice ! ❤️🙏🏻
March 19, 2026
Reply from Boma Garden Centre
Thank you for the kind review, Vera. Really glad the plants arrived in great condition and that our delivery worked well for you. If you ever need advice on care or choosing your next plants, just get in touch.
Warmest Regards
Richard, The Boma Team
Great plants arrived safely and on time
March 12, 2026
Great communication and customer…
Great communication and customer service when I ordered cobbles online for delivery.
March 6, 2026
Reply from Boma Garden Centre
Thank you for the lovely review, Chalcot Garden Design! Great to hear the online experience hit the mark. We look forward to supporting your future projects — don't hesitate to get in touch anytime.
Absolutely terrific
Absolutely terrific. I had a huge soil order that needed delivery to co-incide with some help to shift it. Not only was Kim in the office willing and able to help co-ordinate it but the guys arrived on time and we were able to shift it all in good time. Couldn't be happier. Many thanks.
March 6, 2026
Reply from Boma Garden Centre
Thank you Alaric for your wonderful review — we really appreciate you taking the time to share your experience.
We’re delighted to hear that everything worked smoothly with your soil delivery. Coordinating timing for larger deliveries can sometimes be tricky, so it’s great to know Kim was able to help organise everything and that the team arrived right on schedule.
We’ll be sure to pass your kind comments on to Kim and the delivery team — they’ll be very pleased to hear it.
Thank you again for choosing Boma, and we hope to see you again soon.
Reply from Boma Garden Centre
Thank you Ken for your kind review. It is most appreciated. We look forward to hearing from you again soon. Have a nice day.
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