I love my gorgeous pot-grown Nordmann Fir, is absolutely perfect. I've left a review on Goog!e with pictures, so, so, so worth it! Important tips: Needs re-potting, get a bag of soil, a pot and... See more
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Review summary
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Reviews shaping this summary
The Christmas tree is always delivered with a smile and it never disapoints . Ordered a slightly smaller tree this year which is glorious, even before decorating. The whole process from ordering... See more
We don’t have a car, so having the plants delivered quickly was a huge help. I placed the order online, and they proactively reached out to talk through which plants were in the best condition so I wo... See more
Company replied
Ovi, who delivered for us, went above and beyond taking the heavy bags down to the basement level. Really kind and appreciated. Always very happy with deliveries from Boma. Maybe it’s being a local co... See more
Company details
Written by the company
Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.
Contact info
51-53 Islip Street, Kentish Town, NW5 2DL, London, United Kingdom
- 02072844999
- boma@bomagardencentre.co.uk
- bomagardencentre.co.uk
4.7
Excellent
162 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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People also looked at
Exellent comunication and delivered…
Exellent comunication and delivered with a smile.
December 10, 2025
Very Kind driver brought the tree…
Very Kind driver brought the tree upstairs THANKYOU!
December 9, 2025
Disappointing - dont gaslight me
So, I have ordered and received a Xmas tree for several years from BOMA and the service has always been exemplary. This year it wasn't. I called to get an ETA - thanks, within thirty minutes. I was at home the whole time, and then I got a call from BOMA saying 'the driver had tried the bell and to get in touch' and no answer, and then left the tree on our doorstep. This was clearly BS. I was at home, and the bell never rang. If it HAD rung, I would have asked him to bring the tree to our basement door, as in previous years. I dont mind that folks are busy, but dont gaslight me and tell me you were 'trying to get in touch' when you didnt - at all.
December 6, 2025
Unprompted review
Reply from Boma Garden Centre
Thank you for taking the time to share your experience with us, and for your many years of previous custom with Boma — we genuinely value that loyalty and do not take it lightly.
We are truly sorry that this delivery did not meet the standard you had come to expect from us. During an exceptionally high-pressure delivery window that day, our driver mistakenly rang the wrong bell in your building and, believing he had no response, left the tree safely at your doorstep. This has been addressed directly with him to ensure greater care in future.
We fully accept how frustrating this must have felt, especially given your past experiences with our service, and we sincerely apologise for the inconvenience and the distress this caused. It is never our intention to misrepresent events, and we are sorry that this situation left you feeling otherwise.
We remain deeply grateful for your previous support over the years and hope that, in time, we may have the opportunity to restore your trust.
Warm regards,
The Boma Team
Reliable festive cheer
The Christmas tree is always delivered with a smile and it never disapoints . Ordered a slightly smaller tree this year which is glorious, even before decorating.
The whole process from ordering to delivery is smooth . Boma can be trusted with quality and service , rhank you & Best wishes to all at Boma .
December 5, 2025
the shipment was done on the same day
the shipment was done on the same day, as requested.
thanks
November 30, 2025
My beautiful for tree was delivered by…
My beautiful for tree was delivered by Boma two days ago, and it is already up and decorated! It is a fine specimen of a Christmas tree, delivered on time. I am lucky to have it.
November 30, 2025
Unprompted review
Thank you for my Christmas tree 🙂
Thank you for my Christmas tree 🙂. Delivered on time, lovely tree and great shape.
December 1, 2025
Reply from Boma Garden Centre
Hi Elaine,
Thank you for the feedback. It is a pleasure to serve. Have a lovely festive season.
Beautiful trees and plants, Great Service
Beautiful Christmas trees and plants with friendly and efficient service 💚🎄
November 28, 2025
Unprompted review
Reply from Boma Garden Centre
Thank you so much Elysia. Much appreciated. Have a lovely festive season.
In love with my pot-grown Nordmann Fir
I love my gorgeous pot-grown Nordmann Fir, is absolutely perfect.
I've left a review on Goog!e with pictures, so, so, so worth it!
Important tips: Needs re-potting, get a bag of soil, a pot and a saucer, and do it before decorating.
November 24, 2025
Unprompted review
would have liked delivery costs to be a…
would have liked delivery costs to be a bit less otherwise great service. prompt and efficient
November 17, 2025
Great range of beautiful plants.
Good on-line service which allows me to select some plants from Boma's huge range and then collect them the following day. Staff generally helpful and informed. Always worth checking contents of an on-line order so as to ensure the best of what's there has been chosen or, as my PA did yesterday making a substitution! The plants were in first class condition although often needing a good watering when first bought. I'd like to have sent a pic of the planting, but can't see any way to do it. An email from Boma prompted the review - words my own!
November 2, 2025
Unprompted review
A lovely helpful company who will…
A lovely helpful company who will always take time to advise you and have a good choice of plants and pots. A pleasure to visit.
October 14, 2025
Unprompted review
Reply from Boma Garden Centre
Thank you Sarah. Your feedback is much appreciated.
Always a great experience with Boma
Always a great experience with Boma. Great selection with helpful staff.
October 13, 2025
Very nice flowers and the colours best…
Very nice flowers and the best communication
September 2, 2025
Great local garden centre
This my local garden centre, and it has always been a pleasure to visit; great environment, plants and service!
Ordering online recently was equally smooth.
August 13, 2025
Reply from Boma Garden Centre
Oh stop it; you'll make us blush. Thank you so much; your feedback is very kind.
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