Exceptional knowledge and handled my case with immense professionalism". "A fantastic and thorough service from start to finish. Always available to answer questions and explained everything in simp... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medical negligence. From the first phone call Sarm Aghahoseini was absolutely brilliant. He explained everything in great detail making the process easy to follow. Consistent with updates either b... See more
Company replied
Amazing company, friendly and helpful with any aspects, big thanks for James Tomlinson hi helping me a lot with other problems not only my claim. Thank you so much for all tim. Best solicitors ever.
Company replied
Great service. They took all the hassle out of the claims procedure. I was having physio within 2 weeks, paid and organised by Bond Turner. They also advanced funds to me of £3,746 within 4 weeks so t... See more
Company replied
Company details
Written by the company
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Contact info
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , United Kingdom
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4.6
Excellent
801 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Truly excellent service. We received clear, concise, and understandable advice at all times, in a pleasant manner. I was stressed after my accident, but the team offered me empathetic support and handled the paperwork efficiently. I never felt alone during the process.
March 30, 2026
Unprompted review
Reply from Bond Turner
Hi Diana,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I really liked bond turner teams and…
I really liked bond turner teams and solicitors because they solved my case very quick and easy. Really helpful and positive. Extremely a appreciated from AbdulRahman
January 3, 2026
Unprompted review
Reply from Bond Turner
Hi Abdul,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
They are not efficient as one thing
They are not efficient as one thing, service is very poor and in efficient, take long to solve the case .in terms of compensation for injury its not clear and received low amount which is not worth but Doctor recommendations was not followed and its not near his amount what I received. The case took nearly a year with less payments. In terms of bank statements cross reference, your company are even asking £3 ,£1.50 from my bank account when they had access to all my accounts and I have never seen such questions that I was asked.
April 20, 2025
Unprompted review
Reply from Bond Turner
Hi Abdinasir,
Thank you for your review.
We are saddened to see you feel our service did not meet your expectations, it is never our intention to leave our clients feeling anything less than fully satisfied.
We can assure you that your claim, despite the complexities we faced, was concluded in a swift an timely manner and we regret you did not view matters similarly.
We are unaware of any extrajudicial payments and this is the first we have heard of it. But we can assure you your settlement has been sent today and we hope you will find it satisfactory.
Thank you for choosing Bond Turner and we wish you all the best.
Kind regards
Simon Murphy
Bond Turner
Very happy with the outcome of my claim…
Very happy with the outcome of my claim and was updated all the way, great customer service and would highly recommend
October 15, 2025
Unprompted review
Reply from Bond Turner
Hi Tracey,
Thank you so much for leaving us a 5-star review, the positive feedback means a lot to us.
We are so pleased to hear you were happy with our customer service and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Its a full supported and helping my…
Its a full supported and helping my problames
March 26, 2026
Unprompted review
Reply from Bond Turner
Hi Nimesh,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Everything was handled professionally…
Everything was handled professionally and amazingly. The communication was amazing and the team did a great job thank you
March 26, 2026
Unprompted review
Reply from Bond Turner
Hi Karim,
Thank you so much for your review, we really appreciate it.
At Bond Turner, we consider communication to be the foundation of our outstanding customer service and it means a lot to hear your experience with our firm was a positive one. We will certainly share your kind words with the rest of our team who will be delighted to read your feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Yesterday my lawyers gave an excellent…
Yesterday my lawyers gave an excellent performance in my defense in court. I was impressed by the care and respect they showed for my case. I would like to thank Mr. Collin and the entire Bond Turner team.
March 25, 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for taking the time to leave us a review, the positive feedback means a lot to us.
It was our pleasure to provide you with the assistance you needed at Court, we always strive to make the process as smooth and stress-free as possible for our clients. It means so much to hear you found our service helpful and we will certainly share your kind words with Colin and the rest of the Bond Turner team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Ruby was an amazing help during the…
Ruby was an amazing help during the recruitment process! She was so friendly and easy to talk to. The process was so smooth and was just an overall positive experience. So thankful for all her help 😊😊
March 26, 2026
Unprompted review
Reply from Bond Turner
Hi Angel,
Thank you so much for your review.
It was our pleasure to provide you with wonderful support from Ruby and we wish you very well in your career.
Kind regards
Simon Murphy
Bond Turner
I am very happy with the assistance…
I am very happy with the assistance given by Ian and the interpreter, Eugenia. They were very polite and professional and made the whole process much easier.
March 26, 2026
Unprompted review
Reply from Bond Turner
Hi Fernanda,
Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian and Eugenia provided you with such excellent assistance and we will certainly share your kind words with them, along with the rest of the team, who will be delighted to read such wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Working with Bond Turner has been a…
Working with Bond Turner has been a pleasure. Sam Sattari was extremely helpful through out the process. Constant and clear communication to ensure I was always adequately informed, and patience with me while I fulfilled requirements, an all round pleasant experience.
March 26, 2026
Unprompted review
Reply from Bond Turner
Hi John,
Thank you so much for your review, we really appreciate it.
Your review is a testament to the fantastic work provided by Sam. We are so pleased to hear you were happy with his assistance and we will certainly share your kind words with him, as well as his team leader, David, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Been very helpful throughout the whole…
Been very helpful throughout the whole process, and always offering advice where needed
March 25, 2026
Unprompted review
Reply from Bond Turner
Hi Lee,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
In Safe Hands
From the initial contact right up to completion Bond Turner were first class. I've never had the need to use solicitors before but as a result of a serious cycling accident they handled my case professionally and with compassion. My appointed solicitor, Jane Bedford and her team took control and guided me through the process looking after every detail and making sure we achieved the best possible outcome both in terms of getting me back to full fitness, with the help of various healthcare professionals and the financial settlement. I couldn't speak highly enough of them
March 25, 2026
Unprompted review
Reply from Bond Turner
Hi Paul,
Thank you so much for your 5-star review, we really appreciate it.
We are delighted to hear your experience with our firm was a positive one. It is a pleasure for us also to achieve a successful outcome for our clients and wonderful to hear you are back to full fitness.
We are so pleased you found our service helpful and we will certainly share your kind words with Jane, along with the rest of the team, who will be thrilled to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Insurance and injury claim
Very transparent and helps as much as they possibly can and very accommodating
Very reputable company
Would recommend
March 24, 2026
Unprompted review
Reply from Bond Turner
Hi Harrison,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I had a great experience with BOND TURNER
I had a great experience with this law firm. The team was professional, knowledgeable, and incredibly responsive from start to finish. They handled everything quickly without cutting corners, and I always felt like my case was in safe hands.
What really stood out was how clearly they communicated and how fast they got things done. If you’re looking for lawyers who are reliable, efficient, and genuinely good at what they do, I’d definitely recommend them.
Thanks to Andre Nascimento for the great support i recieved
March 11, 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for your 5-star review, we really appreciate it.
We are delighted to hear your experience with our firm was a positive one. We strive to provide every one of our clients with a professional assistance and having excellent communication is the key to our customer service.
We are so pleased you found our service helpful and we will certainly share your kind words with Andre, along with the rest of the team, who will be thrilled to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Best experience
I would like to leave a positive review for Colin Wild and Kiala Luyeye for their excellent support during my case.
Colin Wild was very professional, supportive, and handled everything with great care. I felt confident throughout the whole process thanks to his help.
Kiala Luyeye was very helpful, clear, and made communication much easier for me during the process. His support made a big difference.
I truly appreciate the help and support from both of them. Thank you very much for your excellent service.
March 24, 2026
Unprompted review
Reply from Bond Turner
Hi Gabriel,
Thank you so much for taking the time to leave us a review, the positive feedback means a lot to us.
It was our pleasure to provide you with the assistance you needed at Court, we always strive to make the process as smooth and stress-free as possible for our clients. It means so much to hear you found our service helpful and we will certainly share your kind words with Colin and Kiala, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very good servers and very reliable
March 23, 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great Experience
It was an great team that I met at the consulting room, while Ian was very helpful and constructive while he explained me details with great care, while the accompanying barrister made sure that I was comfortable and prepared while the whole team puts in great efforts.Amazing experience!
March 23, 2026
Unprompted review
Reply from Bond Turner
Hi Dhvanit,
Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I recently used this solicitors firm…
I recently used this solicitors firm and had a very positive experience from start to finish. The team was professional, responsive, and genuinely supportive throughout the whole process. They explained everything clearly, kept me updated at every stage, and made what could have been a stressful situation feel much more manageable.
March 21, 2025
Unprompted review
Reply from Bond Turner
Hi Josh,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
motor cycle claim
Dealt with my claim with fast & efficient help from day one.cannot fault the friendly service kept me informed every step.
October 16, 2025
Unprompted review
Reply from Bond Turner
Hi John,
Thank you so much for your review, we really appreciate the positive feedback.
It was our pleasure to provide you with an efficient service. We pride ourselves on our outstanding customer service and we will certainly share your kind words with our team who will be thrilled to read your excellent feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Car accient
Very informative every step of the way to bring things to a positive conclusion
March 13, 2026
Unprompted review
Reply from Bond Turner
Hi Tina,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
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